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Marc

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Everything posted by Marc

  1. Marc
    If this is being done by the browser, there is nothing you would be able to do on the site of facebook options to correct that
  2. Marc
    The error you are asking for is actually what is shown there. The software cannot connect to that pop3 address. Its something you would need to take up with your email host unfortunately
  3. Marc
    Thank you for letting us know
  4. Marc
    Please check the admin username and password as those are currently incorrect
  5. Marc
  6. Marc
    There is no specific size, as the software is responsive in nature.
  7. Marc
    There is. It should be used within 1 hour, or there would need to be a new request
  8. Marc
    ACP->Support (top right) . You will see optional patch showing as a label under the version
  9. Marc
    You would have needed to select that you current ranks are retained when you did the upgrade. If you havent, they would not be present unfortunately
  10. Marc
    No problem. Good luck in getting the issue resolved
  11. Marc
    Are you using any external mail service that may be altering links? This tends to be the most common cause of issues such as these
  12. Marc
    whatever your site is, with /register/ at the end would get you to the registration page
  13. Marc
    You would need to check the connectivity between yourself and indexnow to determine where the timeout there is. As this is an issue on the connectivity side of things, there is nothing we can do from a software point of view that would prevent this
  14. Marc
    If you approve, you would just be approving the transaction.
  15. Marc
    Sorry, Im not sure I understand the question there. If you refund/credit, it will of course reverse whatever benefit the user has.
  16. Marc
    This has now been patched. Please visit support within your admin CP and apply the patch that is showing. If you are not seeing it yet, give it a few minutes
  17. Marc
    There has been a patch pushed out for this for you. You can see patches by visiting your support area in the admin CP. If you are not seeing it just yet, give it a few minutes and it will show up
  18. Marc
    A patch has now been release for this and is currently being pushed out. Please go to support in your admin CP to see this. If you do not see the update, wait a few minutes and check again
  19. Marc
    There is no way in which to show this historically unfortunately
  20. Marc
    There is no way in which to remove the link in the ACP
  21. Marc
    I know what you mean, but I will need the example name. You can PM that to me if needed, but I wont be able to investigate without that example
  22. Marc
    I would need a specific example to look through there. If you can provide this, I can take a look
  23. Marc
    recovery mode disables 3rd party items. If you have none, it wont actually be doing anything
  24. Marc
    I will lock this one as we already have a topic open on this which is being looked into
  25. Marc
    These will not be asked on post before register, no
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