Marc

Please add email for the login, rather than display name, as your login method requires email at present

Yours I believe was stored in /cache/ . It can actually be stored wherever you choose. When you enable that option, it asks where you want to store it. If its causing you issues, you are indeed best to simply leave that option switched off though, so glad to see you are online now 🙂

The reality is, you are asking fot something that isnt present. As I mentioned previously, you would need to indicate yourself in some way that they need to purchase another item in order to purchase that. Adding a description with a link to the other item would be the most common way to achieve this. I do need to point out something you mention in your first post, which has been pointed out before. This statement is incorrect It is PayPal which does not allow this. If you switched to using stripe, you would not have the issue of not being able to do that. If you have an initial term that's different, PayPal Subscriptions cannot be used. It is not commerce itself that cannot be used, just PayPal subscriptions.

If a member is banned, all they will see is the banned message

OK, so "Test product" should be set to can associate. The test renewal product should be either can associate, or must associate. It will then not allow you to add the test renewal product unless you have test product in the cart already, or you already have one purchased. You would then add into the description "Must purchase x in order to purchase this product" or similar.

I have tagged our developers on this to advise. Someone will be in touch on this

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.

You would have "must be associated" set on the item that must be associated with another. Only you can answer the question as to what that is. As an example, we have a core product. People can purchase forum, or gallery, or any other application. Those applications must be associated with core. So the first question here is, can you purchase any one of those without the other? Do you want people to be able to purchase a renewal without a course?

Any you had set up already would be in the new section. Analytics is shown as a search word, but not google analytics. I can add a bug report for that to get that added

Sorry, I thought you meant in our support section. That is not a support section for us. It's a support application you can use on your site. Taking a look at this, the first one has 2 expired subscriptions. As mentioned, you need to either generate a renewal for those or remove them

Not at all. Its simply moved to System>Site Features>Integrations

Its essentially that its not written properly to the location you choose for template cache. Before you do anything else, if you wish to switch it on, try deleting the contents of that folder and switching it back on It does need to be noted, only switch this on if you have a reason to do so. While it 'may' improve performance, that doesn't necessarily mean it will. It could be different from host to host.

There is no built in way to globally amend the footer, other than within templates. You could add any block to the bottom of an individual page, but it would be to that page type only, and not a global thing. There are plugins I have seen in the marketplace which will allow you to achieve this, so it may be worth taking a look there.

Sorry, Im not seeing where you are adding this information, as it doesnt seem to be on the access information in your account

Please check that as there is nothing other than an email address in the notes

It would indeed if thats the case.

I can get into the admin CP. Please let me know the name of the customer. I can then take a look

I suspect there is an issue with writing template disk cache which you have switched on. I have just switched that off for you. Please could you check again to see if that resolves your issue?

There are items you should speak to your hosting company on. We are unable to advise on whether or not workpress uses any of those functions

Glad to hear you got what you needed there 🙂

It would help more to understand what you already haves et up, and what is not working. You would use the "Must associate" options to achieve this at the bottom of the product setup page (first tab)

Of course its possible to hire someone to develop things. What is possible and what isnt, would depend on the expertise of the person you choose to hire.

A ticket has now been created for you on this, and someone will be in contact as soon as possible

What I mean here is you say you set a custom price. I need a specific example. For example, have you changed the price on the product its related to, or on the custom item itself? Which custom item have you changed, as an example, and what did it change to when you did this?

First of all, please go to your email settings in the admin CP. On that page you will see email errors in the top right. See if you have anything showing up in there