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Marc

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Everything posted by Marc

  1. Marc
    Sorry, Im not seeing where you are adding this information, as it doesnt seem to be on the access information in your account
  2. Marc
    Please check that as there is nothing other than an email address in the notes
  3. Marc
    It would indeed if thats the case.
  4. Marc
    I can get into the admin CP. Please let me know the name of the customer. I can then take a look
  5. Marc
    I suspect there is an issue with writing template disk cache which you have switched on. I have just switched that off for you. Please could you check again to see if that resolves your issue?
  6. Marc
    There are items you should speak to your hosting company on. We are unable to advise on whether or not workpress uses any of those functions
  7. Marc
    Glad to hear you got what you needed there 🙂
  8. Marc
    It would help more to understand what you already haves et up, and what is not working. You would use the "Must associate" options to achieve this at the bottom of the product setup page (first tab)
  9. Marc
    Of course its possible to hire someone to develop things. What is possible and what isnt, would depend on the expertise of the person you choose to hire.
  10. Marc
    A ticket has now been created for you on this, and someone will be in contact as soon as possible
  11. Marc
    What I mean here is you say you set a custom price. I need a specific example. For example, have you changed the price on the product its related to, or on the custom item itself? Which custom item have you changed, as an example, and what did it change to when you did this?
  12. Marc
    First of all, please go to your email settings in the admin CP. On that page you will see email errors in the top right. See if you have anything showing up in there
  13. Marc
    Please go to your admin CP, select "support" in the top right, and then click on "clear cache". Once you have done that, try again, and see if this has resolved your issues
  14. Marc
  15. Marc
    I would say this is indeed likely to be the case. Ask the user to clear their browser cache. I can see from the image there that things are not all loading, which may indicate they are having connection issues
  16. Marc
    There is no way in which to do it within the core platform. It would require modification to do this. Closed clubs are indeed intended to work in that manner
  17. Marc
    Unfortunately it seems not so easy to reproduce, as none of us have been able to reproduce in any way. This is why we need more information from as many people as possible.
  18. Marc
    Glad things now look fine for you. I woudl suggest switching them on one at a time as mentioned by my colleague above
  19. Marc

    Forms

    Marc replied to Bannerx's topic in Technical Problems

    If you take a look at the following page, there are guides on pages on the left which will get you started on how to use the software. Go through the recipes guide, which shows how to make a recipe section. Once you have done that, you will have enough knowledge to build a basic application form system as you mention there.
  20. Marc
    On looking further into this, the issue is with imagemagick on the server. You would need to get your hosting company to look into this no decode delegate for this image format
  21. Marc
    I would need another example. That topic would not fit the criteria as the last post was not more than 7 years ago
  22. Marc
    You can try recursuively setting all files to 644 and all folders to 755 first of all in any case. At present files are 777 which is unusual, and may be what is causing you issues.
  23. Marc
    Glad to see you found the answer to your problem, and thank you for sharing your solution 🙂
  24. Marc
    I do indeed
  25. Marc
    We would not be able to assist with connection issues on your database unfortunately. The reality is, you have more connections from your site than your hosting will allow. Database connections will be kept open only for as long as they are needed by the system
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