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Marc

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Everything posted by Marc

  1. Marc
    It depends on what you have converted from as to what is included in the conversion. If you look near the bottom of this page, and then select your software from the dropdown, it will tell you exactly what converts https://invisioncommunity.com/services/migrate/
  2. Marc
    Looks all good this end now 🙂 Glad to see you got to the bottom of the issue
  3. Marc
    As suggested in the message, you may also wish to check your prune settings, and adjust to suit
  4. Marc
    No problem. I noticed you have had a few topics around lately, and wondered if you have seen our guides. Of course still let us know if you have any issues, but thought I would point them out in case you hadnt seen them https://invisioncommunity.com/4guides/welcome/about-invision-community-r7/
  5. Marc
    You would need to speak to the author of whoever developed that setup for you
  6. Marc
    I have spoken to my colleague on this, and this is something we will need to resolve. It seems its an issue with PHP 8. Please try this on 7.4 if you wish to do this in the meantime
  7. Marc
    You cannot delete a locked language, as it will be locked due to being your default language pack. If you edit another pack and set that as default instead, then the one you wish to delete would no longer be locked.
  8. Marc
    So as to save confusion here, I have split this into its own topic. Please let us know the exact step you encountered the error on, and ensure you access details on file is up to date
  9. Marc
    I would suggest creating a new language pack and switching to that pack. This will ensure you dont have anything at all customised
  10. Marc
    Its unlikely. Have you checked you are using a default unaltered pack?
  11. Marc
    We would need specific examples if possible.
  12. Marc
    No problem at all, and glad you have what you need there
  13. Marc
    Please let us know if that was or wasnt the cause of the issue
  14. Marc
    Glad to hear you found the issue there 🙂
  15. Marc
    Glad you got what you needed there 🙂
  16. Marc
    Its very likely its your tmp folder that is not writable. So I would suggest checking that. If you take a look in uploads/logs you may see the error in there
  17. Marc
    You would only be able to do this with either a 3rd party application or with the pages application. Unfortunately as you do not own the pages application at present, there is no way for you to do this in the core platform without development.
  18. Marc
    Its simply something required for how the theme is built up. Is there a specific reason you ask? Are you having issues somewhere?
  19. Marc
    As mentioned there, you should go to Support in the top right of your admin CP. It will then tell you there items that are not currently using the recommended versions.
  20. Marc
    Glad to hear you got the issue resolved 🙂
  21. Marc
    You wont get a prompt to see if you want push. Those are something set up in your account notifications. You will however need to ensure you have add the app, which will show differently depending on the device. For example on android if you click the menu icon on your device when visiting the page, you will see "Install Application". On Chrome it shows in the address bar that you can install the application (and it prompts)
  22. Marc
    Great to hear you are interested in our new features. There isnt really much I can add to what is shown already there, as this is still "coming soon". However if you keep your eye on our blogs, we will announce this in more details there once we are at that point 🙂
  23. Marc
    Im not sure if you are asking about the server requirements, or asking about the space there. If you are asking about the server requirements, you should go to Support in the top right of your admin CP and you will see the recommendations that you dont currently have shown on that page. With regard space, you really shouldnt be manually removing anything from the database. If you are hitting limits on your server environment, you really should look into updating that to something with more space.
  24. Marc
    Reading through the messages there, they seem to be saying they are not getting notifications for responses on posts. They wont get notifications for followed forums on responses. They will only get notifications of new topics
  25. Marc
    I have just responded to your ticket on this. It will have been requested to have renewals removed at some point, and therefore would have no terms present. I have created a renewal for you so that you can go ahead Note, you may get more than one email with an invoice. Dont worry, there is only one renewal. I reset the URL for you also, as noticed you are using that URL on another license now
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