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Marc

Invision Community Team
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Everything posted by Marc

  1. Nothing will be removed, but those which state they are incompatible will be disabled, and you will not be able to enable them. The reason for this is they will break your site. Items may be disabled by yourself, should they cause an issue. Its warning you of this
  2. Have you made any changes to FURLs on your site? If so, you would need to revert these, as this is likely what is causing your issues
  3. Current number of additional suggestions I have to add to Nathans post
  4. Its still coming up "Access denied". Not getting as far as the login
  5. Thank you for the feedback there 🙂
  6. I would suggest trying an upgrade now you have switched everything to INNODB. Also, ensure you back up the current state before you do this
  7. As a hint on this one also, you need to ensure that you run the requirement checker any time that you change your php version, mysql instance, or of course your server. You can find our requirement checker here if you should need it at any point in the future. https://invisioncommunity.com/files/file/7046-invision-community-requirements-checker/
  8. You have the information regarding the person once they have registered on your site. Unfortunately, if you allow guest checkout, there is no way around this as we dont actually have the information to send at that point in time
  9. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  10. Thank you for letting us know that needs to be updated. I will add that to my list of guides to get up to date.
  11. Please could you update your access details?
  12. This is incorrect. Our support simply works in a different manner that utilises the community first approach. There is nothing, in any way, related to costs. In fact we have the same ticket system used for escalations where needed, and where private information needs to be shared, and have the same staff. There is literally no cost saving in any way there. I completely understand your frustration. Please bear in mind however that most of the issues we face on a daily basis are related to 3rd party code and hosting environments. This isnt something that we are simply guessing. You mention there that the issue was related to the IPS application, however if we are not provided the information as to what that user appears to have found, that would never be resolved. We certainly want to resolve your issues. There isn't actually any advantage to ourselves either in batting an issue back and forth. It actually takes up more of our time to do so. Please ensure your site can be accessed. At present we are getting access denied on your site, on both the front end and admin CP. Also ensure you are using the latest release.
  13. We would need an example of this to take a look at, if the above doesnt work
  14. Not without modification on your theme to show it in this way
  15. In what way? If you let us know what is causing you a headache, we can certainly advise accordingly
  16. Its not something on which we can advise, unfortunately.
  17. Glad to hear you found what was causing your problem there, and hope you find what you need in terms of replacement
  18. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release. It looks likely, as mentioned, its simply the column name that is a bit deceiving.
  19. Indeed, doesnt look like one of our URLs. If someone is attacking your site with an attempt to DDOS it though, you would want to get together with your hosting to mitigate that attack. That isnt really a vulnerability, its just someone hammering your site every second. Someone could attack your site in that manner using just about any URL. If they hit it hard enough, it will cause issues if not mitigated.
  20. Glad thats sorted the problem for you 🙂
  21. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  22. You appear to have a few sites there, I would need to know which you are seeing this on
  23. No problem. Please let us know if you have any further information there, but if the file is present but cant be opened, that really would be a server issue unfortunately
  24. Unfortunately, as mentioned above, there isnt a way in which to mass change these within the software at present.
  25. I have created a ticket for you, so we can look into this further
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