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Marc

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Everything posted by Marc

  1. Marc
    Can only really say to let us know if you experience this again.
  2. Marc
    Feel free to add that to our suggestions area if you wish to see them change in the future
  3. Marc
    The other option of course, if you are not comfortable with changes like the above, would be to move the members to your new group, then rename members to whatever you wish the start group to be. You can do this simply using search to search for everyone in the group.
  4. Marc
    The table that is showing in use can only really be resolved by your hosting company, as that table is in a crashed state
  5. Marc
    You would need to add it to your templates somewhere. There are blocks, but only with the pages application that you dont currently have. So adding it manually to your theme would be the only option there
  6. Marc
    If it makes you feel better, I asked Daniel too 😄
  7. Marc
    No problem at all. Glad you got what you need there
  8. Marc
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  9. Marc
    It would remove that entry entirely. If you want them to have the same rights as everyone else, you would indeed remove that entry. It's a moderator permission entry, not a member entry
  10. Marc
    There is no official theme other than that which is created on the default installation
  11. Marc
    You could create a pages database, and work from there
  12. Marc
    You would need to provide an example moderator and the name of the forum in question, so we can take a look for you
  13. Marc
    Without knowing what translation you added, its difficult to know what you did incorrectly there. If you can provide that, we may be able to advise
  14. Marc
    Sorry, please confirm exactly the setting changed
  15. Marc
    First recommendation we can make here is to ensure your database is set as recommended. You can see this if you go to support in your admin CP. I suspect tables are probably set as MyISAM and not INNODB, just based on experience on what you are having issues with.
  16. Marc
    Your problem here is you are doing many thing sat ones and not actually giving them chance to run. If you make a change to correct the issue, you need to leave it 24 hours and dismiss the task. If you know them to be running, the message will not return
  17. Marc
    Please check your server error logs to see what the error itself is. As thats an internal server error, it would be stored in your servers error logs
  18. Marc
    It is more likely to be mod_security. Unless of course you have made edits to the template incorrectly, and the message itself is showing correctly
  19. Marc
    I would add here, the performance issue is on firefox, as apposed to cloud itself. If the performance problem was on the site, it would happen in any browser
  20. Marc
    There isnt one at present, no
  21. Marc
    I am unable to say whether or not a feature would be implemented unfortunately. We Would not generally state unless we are ready for something to go out, and we would then blog on the new features. What I can say however, is add this to the suggestions area. Without the suggestions it may never be changed. Have you perhaps thought of using pages as an alternative?
  22. Marc
    He is usually right. Just dont tell him I said that 😉 IP lookup is actually a moderator permission, so you would need to look there. If you give me the name of the admin, I can certainly look at the duplication in the admin section for you.
  23. Marc
    Yes, I would do it in that order
  24. Marc
    Nothing built in will remove those, but you may do with 3rd party, as mentioned above
  25. Marc
    Please let us know
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