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Everything posted by Marc
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Solving Email Bounce due to old email accounts
I believe the other questions, Randy has answered above. However with regard 3rd party solutions, this for example is one I can see in there https://invisioncommunity.com/files/file/6877-mail-bouncer-automated-bounce-management/
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Purchased "Pages" Application
There are no FTP details currently present. Please update all access details
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Upgrade from v2.3.5 (ID: 23008)
I cannot see any license on your account with the ID you mentioned. If you would like to screenshot what you are seeing and send in a request to accounts on the contact form below, we can advise accordingly
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Repeated advertisement on the same page
Im a little confused as to what you mean here. You have actually added it twice on the page, so it would indeed show twice. The rotation is for when you set it to show on a standard ad location.
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Migrate two IPB forums into one - by Converter or Manual ?
You can convert content from another invision site to an existing one, but you would need to make sure they are both on the latest release first. You would then use the conversion tool. You can see more about how to use this here
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Reviews moderation by user groups ?
If you go to the content tab of any group, you can set them to require approval for all content there
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Cloud plan - Upload Media
I have created a ticket for you on this, so we can take a closer look
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How to stop new members posting to other profiles?
Take a look here, and look at the module permission section. You can switch them off at a module level for any group needed
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I need some advice please
It's a SAAS solution we offer (software as a service). Meaning that you would simply concentrate on running your site, and that alone. When you click on upgrade, it just does it. You dont need to think about what PHP versions things are running etc. The pricing you can find here https://invisioncommunity.com/buy Note, we can of course get you over there free of charge if you decided to go in that direction, and may even be able to offer credit for your self hosted license if you wish. Feel free to reach out directly if you have any further questions. This is a prime example of what I mean by "hosting issues". We know people who run communities, want to do just that, and not mess with the hosting side of it.
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Page: Publish Field's Publish Date Enabled Missing?
If you have your database set to post to forums, you will not see the field at present. We are looking to resolve that, however it had to be disabled on the last release, as it was causing a lot of issues elsewhere in the platform
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Solving Email Bounce due to old email accounts
There isnt really much more I can add to what I mentioned above unfortunately. There are 3rd party items you can use to manage this, but we do not have anything built into the software itself. As mentioned, we do have something coming for our cloud platform in the future.
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User reports they can't post, their post disappears when click "Submit Reply"?
Indeed, getting them to disable it entirely should be your first step. You need to rule it in/out first of all.
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How to stop new members posting to other profiles?
As an alternative, you could switch off access to profiles for the initial group, create a new group, and promote to that new group on reaching x posts
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Cannot login to admincp as admin after disabling certain login groups
You appear to be on quite an old release there. I would advise on reverting to the backup taken before this first of all, just to get yourself back online. if you did want to try something else, you could switch "login_enabled" to 1 for the standard login handler there, then reset your password on the front end. Note however that this would be at your own risk
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What happened to my API tab !?
This should now be working, so if anyone is still having issues, please let us know.
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Cloud plan - Upload Media
Please could you check that again now and let us know if you are having the same issue? There were some issues yesterday, which I'm wondering if may be related. If they were, you are likely to find this now works.
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4.7.8 update changed data-mentionid @username text/background
This would generally be the best way to go if you are changing basic colors, by the way. 🙂
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Special characters in Display Name
As mentioned above by Malwarebytes, from a security standpoint, no. However some prefer to exclude these for both the reasons mentioned
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[Managed DB] Tables without primary keys issue
Does it state what tables? Do not add any manually. You should never manualy change your database
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Quote not working on a specific page
Ah, good old rocket loader will indeed cause issues on sites unfortunately.
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Reviews moderation by user groups ?
There isnt a way in which to do it only for reviews unfortunately. It would be covered if a group is being reviewed on all content of course
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Incorrect work of "word filters" function
Please see the message above. This has been added to our bug tracker
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Numerical Sorting
We have been having problems replicating this on a stock installation, so Ive created a ticket for you on this, so we can look into it further
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Invision Community Insight: Deprecation Communication, March Release and more.
Assuming you mean classic there?
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Cron error after latest upgrade, to 4.7.8
For this issue, you should respond on that email, as a ticket has been created for it