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Marc

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Everything posted by Marc

  1. Marc
    This would indeed likely be your issue
  2. Marc
    How were these fields removed at the time, and exactly what message are you getting?
  3. Marc
    Please have your friend add you as an alternative contact if you wish to obtain support. We are unable to provide support without an authorised account
  4. Marc
    There is no way in which to speed this up. The intention there is that its run in the background
  5. Marc
    I would suggest first of all ruling out imagemagick by switching to GD. This is the only way to really rule it out
  6. Marc
    We do not provide a privacy policy for peoples communities, as it can be vastly different depending on many factors.
  7. Marc
    You would need to provide more information as to why you believe its nonsense there
  8. Marc
    If you have disabled animated avatars, it should be allowing them at all. Bear in mind that gif doesn't necessarily mean animated.
  9. Marc
    I am seeing no issues on your trial at present. Please let us know if you see any further issues, along with the action you were performing at the time, as the error mesaage itself there would actually indicate this is not from your trial community
  10. Marc
    🙂
  11. Marc
    Unfortunately elements of Twitter API appear to be being switched on and off more often than my kettle on a particularly tired morning
  12. Marc
    If its something timing out, its more likely to be mysql than PHP I suspect. Without having the actual error message your server is throwing, its impossible to know for sure.
  13. Marc
    Glad to see you are getting somewhere 🙂
  14. Marc

    Bulk Email

    Marc replied to SC36DC's topic in Technical Problems

    Yes, please try and let us know if you still see an issue. If you do, then we can of course get that escalated for you
  15. Marc
    I guess, without being able to see the issue in action, is that the database is inaccessible at times during that period. Have you managed to get online at that time yourself to see if this may be the case?
  16. Marc
    This is incorrect. Items in the feedback area would always be taken into consideration. However this doesn’t mean they will be implemented as it would depend on whether they fit into our internal goals for the platform. And those which are added would not always fit within the development plan of a specific version.
  17. Marc
    Note the menu manager and the categories within pages are 2 separate entities. Of course you may name them the same, and many do, but they are 2 separate things entirely 🙂
  18. Marc
    Take a look in the Mod CP on the front end. Deleted content is on the left
  19. Marc
    Yes, if you have added a page to the menu manager, you would need to remove that even if you remove the page. IF the page content exists, are you sure its not in deleted content? So when you click on it, does it say to you that its deleted?
  20. Marc
    You would need to see what IP and email they are using to sign up with first of all, in order to be able to check the spam filters and see what level was hit
  21. Marc
    The message there is a banned message. So you would need to whitelist them, as its likely the spam service they are getting caught up in. Alternatively it could have course be a banned filter you have set
  22. Marc
    Glad you found what you were looking for 🙂
  23. Marc
    Only really if it causes you issues. But in our experience, at some point it will
  24. Marc
    This is something done on your MySQL instance, not within your admin CP. If you are unsure, you should indeed contact your hosting company to assist you
  25. Marc
    I would indeed set them to yes 🙂
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