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Marc

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Everything posted by Marc

  1. Marc
    Im not sure what you mean by duplicates there. Files themselves would not be duplicated
  2. Marc
    It may break during the move or if its finished and your site cant access them. If they are already there, you would be best to manually copy them over if you are having permissions issues (which is very much the most likely issue)
  3. Marc
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  4. Marc
    I think you may be a little confused here. I didnt say it wasnt a good suggestion. I said there is no need to bump it
  5. Marc
    This the closest so far, I believe https://invisioncommunity.com/forums/topic/475077-marketplace-closure/?do=findComment&comment=2950901
  6. Marc
    This is not something you would see appear in version 5. It was actually removed in version 4
  7. Marc
    No problem, Nigel. Please do let us know if you do manage to reproduce at any point
  8. Marc
    You dont currently own the gallery application, which is why its not showing there. The only way you could now get this would be to switch to the new community classic terms, which contains all applications
  9. Marc
    Are you using PHP 8 on the new server, and have you disabled all 3rd party items when testing?
  10. Marc
    As mentioned by my colleague there, it seems you have just overwritten a fix that was in place on your site. The version I mentioned is a beta version, so unless you are running betas, you will not see that come up
  11. Marc
    Of course thats another way 🙂
  12. Marc
    You can. You would want to click on "Use custom formatting", which will then reveal a textbox for you to enter into. So for you, it would be something like <a href="{$content}">Link</a>
  13. Marc
    This can be done in the admin CP with the pages application. If you dont currently have the pages application, the only way from there would be to create a plugin/application or purchase pages so you can code it in there
  14. Marc
    If you can give step by step instructions to reproduce, including which pages you were on at the time (any others also that may have been open in other tabs too), and we can then see if we can reproduce it in testing
  15. Marc
    Your ticket is currently with our management team. Please ensure you respond to the ticket for any updates
  16. Marc
    Unless you are using the current beta version, you havent yet got the bug fixes for this
  17. Marc
    .13 is in beta at present, so you shouldnt be waiting too much longer
  18. Marc
    I can only really suggest letting us know if you see this happen again. I cant see any reason it would do so
  19. Marc
    Your server error logs maybe
  20. Marc
    Only you can really answer that question
  21. Marc
    There isnt a reason that I can think of that this would be happening. Is this happening on any specific type of notification at all?
  22. Marc
    There really is no need to be bumping the topic. If its in the feedback area, we have indeed seen it. However not all requests will make the final product
  23. Marc
    You can do this on a specific forum, as you have seen there, but its not possible to do on a specific topic only.
  24. Marc
    There isnt a way in which to do this on the built in system, unfortunately. You would need custom ad code to suppress it on other forums
  25. Marc
    Clearing browser cache would generally resolve it
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