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Marc

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Everything posted by Marc

  1. Marc
    Glad to hear you managed to get the issue resolved 🙂
  2. Marc
    There appears to be an issue with your custom signin on the front end, on the login provided
  3. Marc
    Live topics is something already available to customers on our Creator plan and above. We agree 🙂
  4. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  5. Marc
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  6. Marc
    Is there a particular item you were removing that you cannot readd? I am unable to replicate any issue on my end
  7. Marc
    Yes it would still be $199. Note, you can leave this only up to 24 months. After that period, there would be no option to renew
  8. Marc
    No problem at all. Happy to help 🙂
  9. Marc
    Please see your ticket. This has been corrected for you 🙂
  10. Marc
    Not at all. He is tapping away furiously at his keyboard as we speak 😄
  11. Marc
    Watch this space 😉
  12. Marc
    This was responded to on the topic here
  13. Marc
    This can only really be an issue on the browser end if it is showing elsewhere
  14. Marc
    Yes, that would very likely be the issue. We do not yet support anything above 8.1. We will be providing support for 8.2 in version 5. PHP 8.3 wont have even been looked into much as of yet as it was only actually released 28 days ago
  15. Marc
    Glad to hear you have the problem sorted 🙂
  16. Marc
    If its manual text you are looking for having added, this can be done through custom profile fields (see link below). However that looks to be groups. At present, you can show only the main group. It appears the site you are showing that from is using a 3rd party modification to show more
  17. Marc
    That doesnt appear to be the same as the above issue there. I would advise first of all ensuring you test this on a default unaltered theme
  18. Marc
    There isnt a way in which to do this, unfortunately. You would need 3rd party development in order to achieve this.
  19. Marc
    I will take a look at this and respond on the ticket you have open
  20. Marc
    Glad to hear that has sorted the issue for you 🙂
  21. Marc
    I have just taken a look at what you have there. I would advise on checking what you have entered there, as you are using a regex that is not allowing anything
  22. Marc
    The user you are trying to sign up with there already exists on your system.
  23. Marc
    If you are unable to locate the issue from the above, please PM me the email you are trying to change to, and I can take a look
  24. Marc
    The user was banned entirely just after 11pm, and the reactions were at 4pm (uk time on my end). There has been no interaction with that user in any way since they have been banned from the site. The only other way a user could have been banned before that is if the user was given over 50 points, as per your settings, in warning points. Points on your system expire after 30 days, so the user never hit 50 points, and therefore only had posting restrictions, not a ban
  25. Marc
    Are they always consistently inconsistent on a consistent server?
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