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Marc Stridgen

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Everything posted by Marc Stridgen

  1. Marc Stridgen
  2. Marc Stridgen
    Check your storage methods to see if those are being stored in the same location as other uploads
  3. Marc Stridgen
    Open the stream, click on stream options in the top right, select 'remove stream' 🙂
  4. Marc Stridgen
    You cant see the similar content block, because the similar content block is already on that page in the top right. Its not showing anyhing, because there is nothing it deems to be similar
  5. Marc Stridgen
    Please disable 2 factor authentication, or add question & answers, adding these to your client area, so we can log in temporarly
  6. Marc Stridgen
    I would need to know which site, so I can take a look for you. If its not already on the page then it should be available.
  7. Marc Stridgen
    If its only happening to yourself, I would suggest contacting your email host on this, as its very likely they are blocking your emails
  8. Marc Stridgen
    That sounds simply like its cache that you are seeing, nothing more really. I would need to know the user
  9. Marc Stridgen
    Courses are really build around members doing the course and being marked as having completed it, so they havent really been built for use by guests
  10. Marc Stridgen
    I would need more information on this in order to take a look
  11. Marc Stridgen
    Looks like there was an issue on one of the nodes somewhere, which has been resolved and we're monitoring
  12. Marc Stridgen
    Please take a look now and let us know
  13. Marc Stridgen
    That would be correct. They can view the course, but not the lessons themselves
  14. Marc Stridgen
    Thanks for getting back to me. I will pass on the information so someone can take a look
  15. Marc Stridgen
    There are no known issues on cloud at present, no. Is there any particular action you are seeing this on more than others?
  16. Marc Stridgen
    You have a lot of javascript errors relating to content security policies, which is likely what is causing you problems
  17. Marc Stridgen
    Did you change the conf_global.php file as stated, and does it still show this in the support area?
  18. Marc Stridgen
    If you go to System->Settings->Login & Registration, you can change where that button points to, by changing the 'Allow new registrations?' setting to point to an external site
  19. Marc Stridgen
    Alternatively, you can add an alternative contact within your client area, with a different email, and contact us using this
  20. Marc Stridgen
    For others, this requires the country prefix, so ensure this is added. I have however opened a bug report to see if we can validate this better
  21. Marc Stridgen
    Thank you. Just responded and we can take it from there
  22. Marc Stridgen
    The former would then be what would be needed
  23. Marc Stridgen
    Do the above, and once you have found the problem item, you will need to contact the author to correct this, or remove the item
  24. Marc Stridgen
    This is still awaiting a developer taking a look
  25. Marc Stridgen
    You would need to change this within the stream settings for whatever stream you are looking at. If you take a look at the following guide, you will see how do amend these to your liking
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