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Stuart Silvester

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Everything posted by Stuart Silvester

  1. Stuart Silvester
    I suspect a query may be timing out, but we would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  2. Stuart Silvester
    It was released this morning on 4.7.8 👍🏻
  3. Stuart Silvester
    We would need to look further into this for you, however the access details on file appear to be incorrect. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  4. Stuart Silvester
    If you haven't restored your database, you can have a look in the 'core_log' table for the system log (or you may still be able to get there from the AdminCP). It'll likely be one of the most recent logs, but we'll want to see the message from the 'message' column. We don't have any decimal values in columns in the default software where this query is running, so it would be interesting to see if this is coming from a third party application or not.
  5. Stuart Silvester
    You can ignore this, we'll fix this in a future release but it doesn't cause any harm.
  6. Stuart Silvester
    Hi David, We've got your site in debug mode whilst we're looking into your other issue. You'll need to wait for us to disable that before you can upgrade. I'll be providing an update to you via that ticket momentarily.
  7. Stuart Silvester
    Hi, I would recommend replying to the email/ticket we've been exchanging today and let our team know about this. They'll be able to look into it for you.
  8. Stuart Silvester
    Hi, That site is not affiliated with us, it is the site of a 3rd party developer. You would need to obtain their payment gateway to add support - https://invisioncommunity.com/files/file/10180-squareup-payment-gateway/ We recommend using either Stripe or PayPal with Commerce, both are built-in.
  9. Stuart Silvester
    An 'EX0' error code means that there was an uncaught exception. The system log in your AdminCP will have more information about it (including a back trace)
  10. Stuart Silvester
    You might have to package your base64 string in a web-safe way, in PHP we do this similar to: rtrim( strtr( base64_encode( 'string' ), '+/', '-_' ), '=' ); It looks like you may be able to use something like this, but I'm not familiar with c# or unity. Convert.ToBase64String(imageArray).TrimEnd('=').Replace('+', '-').Replace('/', '_'); NO_IMAGE can mean that either no image was provided, the data provided couldn't be decoded to an image, or the magic bytes in the image do not match the expected values. I'm assuming that isn't your real API key, but you will want to change it if it is (I have also edited it).
  11. Stuart Silvester
    If you find the file name in `core_file_logs` there should be a backtrace showing where the deletion came from. However, it looks like it's because you're sharing the same image between all members that select it. The next time any member changes that image for another, the old one will be deleted.
  12. Stuart Silvester
    You can find information about this change here:
  13. Stuart Silvester
    This is a fairly niche thing (since it requires an undocumented feature to be enabled), but there's a work around for this included in 4.7.8 Fixed an issue that may occur when using search and MySQL read/write separation.
  14. Stuart Silvester
    Upgrading to the latest release should address this issue.
  15. Stuart Silvester
    As others mention, either Google has sent these warnings by mistake, or they're just asking you to check your configuration. There must be a public API key that is passed to the JavaScript that displays the map. Providing that you're following our instructions of having two keys, and restrictions on the public key you will be following Googles best practices that were linked above.
  16. Stuart Silvester
    Hi Mike, You'll need to upgrade your server to PHP 8.0 and then perform a manual upgrade to the latest version, please take a look here for further information about that process - https://invisioncommunity.com/4guides/welcome/install-and-upgrade-r259/#manualupgrade
  17. Stuart Silvester
    The redirect in this case is for email click tracking. You can toggle that via AdminCP > System > Email Settings > 'Log Statistics'.
  18. Stuart Silvester
    It might be worth double checking that your public key has the http referrer protection enabled on it. This is the appropriate way to protect an API key that must be public (it needs to be passed to the Google Maps Javascript) - https://developers.google.com/maps/api-security-best-practices#restricting-api-keys
  19. Stuart Silvester
    Make sure that you're following the instructions on AdminCP > Integrations > Google Maps. You should have two different API keys, one that is public with restricted access and one that is private.
  20. Stuart Silvester
    The secondary group element changes into a multi-select element when you have more than 25 member groups.
  21. Stuart Silvester
    Hi Mike, It looks like you figured it out. You likely just needed to sign in again to refresh your license data after your recent purchase.
  22. Stuart Silvester
    Invision Community 4.7.0 added support for PHP 8.1, earlier versions of Invision Community will not work with PHP 8.1 You will either need to upgrade to PHP 8.0.x then upgrade to Invision Community 4.7.7 via the AdminCP or upgrade to PHP 8.1 and then manually upgrade to Invision Community 4.7.7 - https://invisioncommunity.com/4guides/welcome/install-and-upgrade-r259/#manualupgrade
  23. Stuart Silvester
    The alternative proposal will work until we address that (I see the report in our queue)
  24. Stuart Silvester
    For the audio in articles, you could just drag and drop it into the main editor as an attachment. On display it'll get embedded as a native audio element. Another alternative would be a custom field of the 'upload' type and you can set the output to your own specific audio code.
  25. Stuart Silvester
    If you want to use the AdminCP upgrade process, as @Grafidea notes: you'll have to switch to PHP 8.0 first. Otherwise you can upgrade to PHP 8.1 and then perform a manual upgrade. https://invisioncommunity.com/4guides/welcome/install-and-upgrade-r259/#manualupgrade
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