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Charles

Management
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  1. Haha
    Charles reacted to All Astronauts in Courses and Lessons   
  2. Like
    Charles got a reaction from David N. in Coming Soon: No page view limits   
    Live now!
     
  3. Like
    Charles got a reaction from David N. in Courses and Lessons   
  4. Like
    Charles got a reaction from David N. in Courses and Lessons   
    Just teasing new Courses feature in production but I mean it DOES support "required" Courses so maybe I could make you 😉 

  5. Like
    Charles got a reaction from Markus Jung in Coming soon: Statistic Updates   
    We will soon be announcing some statistics and reporting improvements that will be available to both Cloud Platform and Classic self-hosted editions of Invision Community. Look out for a blog entry on that soon!
    I did want to talk about one addition to reporting and statistics that will not be available on Classic and do a quick preview: per-item reports.
    You will be able to see a view of the popularity of a section (specific forum, gallery album, download category, etc.) or item (forum topic, gallery image, file, etc.) over a time period. For example, you could see a graph showing which hour/day/week/month had the most views in an individual topic. Right now, stats only show total views and has no count for by hour or otherwise when that view was made.
    Cloud's backend systems handle the tracking, counting, and logging of views. This data is stored centrally outside of your master database so if you ever wish to go from Cloud to Classic, this data would not convey. Report data can include possibly millions of data points so, for performance, some larger reports may be queued. This means that Cloud will calculate the report and deliver it to you in a few minutes. This ensure that intensive data reporting does not cause timeouts for you.
    This is the first step in several other reporting and statistics improvements we have planned. We are also working to tie statistics into actions in the future. Think things like: stats discovers a previously dormant member has become active again and initiates a process to welcome them back. Or maybe stats discovers a member who previously only posted in Product A forum is now looking at Product B forum so stats tells your CRM to flag a possible sales lead.
    We are excited to be able to offer these enhanced services by leveraging the backend power of the Cloud platform!
  6. Like
    Charles reacted to abobader in Read and unread topic   
    It was fixed by our theme designer, thanks.
  7. Like
    Charles reacted to Lindy in Security Certification   
    We are ISO27001 compliant, however, the certification process is still pending. We will also have more publicly consumable reports available in coming months. In the interim, you may find us on the CSA STAR registry and you are of course welcome to contact us via email for more information and specific questions. 
    Thank you!
  8. Like
    Charles got a reaction from Markus Jung in EU region upgrade   
    For those of you with communities in our EU region:
    We deployed an upgrade today that will see about 20% increase in data query performance.
  9. Like
    Charles got a reaction from Marc Stridgen in EU region upgrade   
    For those of you with communities in our EU region:
    We deployed an upgrade today that will see about 20% increase in data query performance.
  10. Like
    Charles got a reaction from Dll in EU region upgrade   
    For those of you with communities in our EU region:
    We deployed an upgrade today that will see about 20% increase in data query performance.
  11. Like
    Charles got a reaction from David N. in some question suggestions about the future LMS   
    We are actually being very careful to avoid the term "LMS" because we do not intend to support those options you're listing there 🙂 
    A true LMS is a very complex thing. We are going more for LMS-light so to speak.
  12. Like
    Charles got a reaction from Randy Calvert in Coming soon: Statistic Updates   
    We will soon be announcing some statistics and reporting improvements that will be available to both Cloud Platform and Classic self-hosted editions of Invision Community. Look out for a blog entry on that soon!
    I did want to talk about one addition to reporting and statistics that will not be available on Classic and do a quick preview: per-item reports.
    You will be able to see a view of the popularity of a section (specific forum, gallery album, download category, etc.) or item (forum topic, gallery image, file, etc.) over a time period. For example, you could see a graph showing which hour/day/week/month had the most views in an individual topic. Right now, stats only show total views and has no count for by hour or otherwise when that view was made.
    Cloud's backend systems handle the tracking, counting, and logging of views. This data is stored centrally outside of your master database so if you ever wish to go from Cloud to Classic, this data would not convey. Report data can include possibly millions of data points so, for performance, some larger reports may be queued. This means that Cloud will calculate the report and deliver it to you in a few minutes. This ensure that intensive data reporting does not cause timeouts for you.
    This is the first step in several other reporting and statistics improvements we have planned. We are also working to tie statistics into actions in the future. Think things like: stats discovers a previously dormant member has become active again and initiates a process to welcome them back. Or maybe stats discovers a member who previously only posted in Product A forum is now looking at Product B forum so stats tells your CRM to flag a possible sales lead.
    We are excited to be able to offer these enhanced services by leveraging the backend power of the Cloud platform!
  13. Like
    Charles got a reaction from David N. in Data Integrity Updates   
    This is one of those behind the scenes improvements that you do not know happen but we still like to tell people about.
    All media that is uploaded to your community (images, videos, any sort of files) is now automatically replicated to a write-only backup within 5 minutes of upload. This means that backups of your media are basically continuous now.
    This part is not new but as a review.... For databases, we have two levels of backups: daily and weekly. Our daily snapshots are for catastrophic recovery and are extremely robust as they are replicated internally. The weekly backups are what I call "convenience backups" which might sound strange but let me explain.
    The weekly backups are not as robust as the daily snapshots but they are more easily restored. This allows our team to easily diagnose issues, assist you with recovering accidental deletions/configuration issues, and compare today to last week/month (we store several weeks for recovery purposes before old backups purge). We find having these two types of backups lets us be more agile in restoring service for both "major" events and "whoops" events.
    As always with Invision Community, your data is your data. At any time you contact support and we can send you a full export of all community data for your archives.
  14. Like
    Charles got a reaction from Grafidea in Coming soon: Statistic Updates   
    We will soon be announcing some statistics and reporting improvements that will be available to both Cloud Platform and Classic self-hosted editions of Invision Community. Look out for a blog entry on that soon!
    I did want to talk about one addition to reporting and statistics that will not be available on Classic and do a quick preview: per-item reports.
    You will be able to see a view of the popularity of a section (specific forum, gallery album, download category, etc.) or item (forum topic, gallery image, file, etc.) over a time period. For example, you could see a graph showing which hour/day/week/month had the most views in an individual topic. Right now, stats only show total views and has no count for by hour or otherwise when that view was made.
    Cloud's backend systems handle the tracking, counting, and logging of views. This data is stored centrally outside of your master database so if you ever wish to go from Cloud to Classic, this data would not convey. Report data can include possibly millions of data points so, for performance, some larger reports may be queued. This means that Cloud will calculate the report and deliver it to you in a few minutes. This ensure that intensive data reporting does not cause timeouts for you.
    This is the first step in several other reporting and statistics improvements we have planned. We are also working to tie statistics into actions in the future. Think things like: stats discovers a previously dormant member has become active again and initiates a process to welcome them back. Or maybe stats discovers a member who previously only posted in Product A forum is now looking at Product B forum so stats tells your CRM to flag a possible sales lead.
    We are excited to be able to offer these enhanced services by leveraging the backend power of the Cloud platform!
  15. Like
    Charles got a reaction from SeNioR- in Coming soon: Statistic Updates   
    We will soon be announcing some statistics and reporting improvements that will be available to both Cloud Platform and Classic self-hosted editions of Invision Community. Look out for a blog entry on that soon!
    I did want to talk about one addition to reporting and statistics that will not be available on Classic and do a quick preview: per-item reports.
    You will be able to see a view of the popularity of a section (specific forum, gallery album, download category, etc.) or item (forum topic, gallery image, file, etc.) over a time period. For example, you could see a graph showing which hour/day/week/month had the most views in an individual topic. Right now, stats only show total views and has no count for by hour or otherwise when that view was made.
    Cloud's backend systems handle the tracking, counting, and logging of views. This data is stored centrally outside of your master database so if you ever wish to go from Cloud to Classic, this data would not convey. Report data can include possibly millions of data points so, for performance, some larger reports may be queued. This means that Cloud will calculate the report and deliver it to you in a few minutes. This ensure that intensive data reporting does not cause timeouts for you.
    This is the first step in several other reporting and statistics improvements we have planned. We are also working to tie statistics into actions in the future. Think things like: stats discovers a previously dormant member has become active again and initiates a process to welcome them back. Or maybe stats discovers a member who previously only posted in Product A forum is now looking at Product B forum so stats tells your CRM to flag a possible sales lead.
    We are excited to be able to offer these enhanced services by leveraging the backend power of the Cloud platform!
  16. Like
    Charles got a reaction from Clover13 in Data Integrity Updates   
    This is one of those behind the scenes improvements that you do not know happen but we still like to tell people about.
    All media that is uploaded to your community (images, videos, any sort of files) is now automatically replicated to a write-only backup within 5 minutes of upload. This means that backups of your media are basically continuous now.
    This part is not new but as a review.... For databases, we have two levels of backups: daily and weekly. Our daily snapshots are for catastrophic recovery and are extremely robust as they are replicated internally. The weekly backups are what I call "convenience backups" which might sound strange but let me explain.
    The weekly backups are not as robust as the daily snapshots but they are more easily restored. This allows our team to easily diagnose issues, assist you with recovering accidental deletions/configuration issues, and compare today to last week/month (we store several weeks for recovery purposes before old backups purge). We find having these two types of backups lets us be more agile in restoring service for both "major" events and "whoops" events.
    As always with Invision Community, your data is your data. At any time you contact support and we can send you a full export of all community data for your archives.
  17. Like
    Charles got a reaction from Edjazoli in Coming soon: Statistic Updates   
    We will soon be announcing some statistics and reporting improvements that will be available to both Cloud Platform and Classic self-hosted editions of Invision Community. Look out for a blog entry on that soon!
    I did want to talk about one addition to reporting and statistics that will not be available on Classic and do a quick preview: per-item reports.
    You will be able to see a view of the popularity of a section (specific forum, gallery album, download category, etc.) or item (forum topic, gallery image, file, etc.) over a time period. For example, you could see a graph showing which hour/day/week/month had the most views in an individual topic. Right now, stats only show total views and has no count for by hour or otherwise when that view was made.
    Cloud's backend systems handle the tracking, counting, and logging of views. This data is stored centrally outside of your master database so if you ever wish to go from Cloud to Classic, this data would not convey. Report data can include possibly millions of data points so, for performance, some larger reports may be queued. This means that Cloud will calculate the report and deliver it to you in a few minutes. This ensure that intensive data reporting does not cause timeouts for you.
    This is the first step in several other reporting and statistics improvements we have planned. We are also working to tie statistics into actions in the future. Think things like: stats discovers a previously dormant member has become active again and initiates a process to welcome them back. Or maybe stats discovers a member who previously only posted in Product A forum is now looking at Product B forum so stats tells your CRM to flag a possible sales lead.
    We are excited to be able to offer these enhanced services by leveraging the backend power of the Cloud platform!
  18. Like
    Charles got a reaction from SeNioR- in Data Integrity Updates   
    This is one of those behind the scenes improvements that you do not know happen but we still like to tell people about.
    All media that is uploaded to your community (images, videos, any sort of files) is now automatically replicated to a write-only backup within 5 minutes of upload. This means that backups of your media are basically continuous now.
    This part is not new but as a review.... For databases, we have two levels of backups: daily and weekly. Our daily snapshots are for catastrophic recovery and are extremely robust as they are replicated internally. The weekly backups are what I call "convenience backups" which might sound strange but let me explain.
    The weekly backups are not as robust as the daily snapshots but they are more easily restored. This allows our team to easily diagnose issues, assist you with recovering accidental deletions/configuration issues, and compare today to last week/month (we store several weeks for recovery purposes before old backups purge). We find having these two types of backups lets us be more agile in restoring service for both "major" events and "whoops" events.
    As always with Invision Community, your data is your data. At any time you contact support and we can send you a full export of all community data for your archives.
  19. Like
    Charles got a reaction from Matt in Coming soon: Statistic Updates   
    We will soon be announcing some statistics and reporting improvements that will be available to both Cloud Platform and Classic self-hosted editions of Invision Community. Look out for a blog entry on that soon!
    I did want to talk about one addition to reporting and statistics that will not be available on Classic and do a quick preview: per-item reports.
    You will be able to see a view of the popularity of a section (specific forum, gallery album, download category, etc.) or item (forum topic, gallery image, file, etc.) over a time period. For example, you could see a graph showing which hour/day/week/month had the most views in an individual topic. Right now, stats only show total views and has no count for by hour or otherwise when that view was made.
    Cloud's backend systems handle the tracking, counting, and logging of views. This data is stored centrally outside of your master database so if you ever wish to go from Cloud to Classic, this data would not convey. Report data can include possibly millions of data points so, for performance, some larger reports may be queued. This means that Cloud will calculate the report and deliver it to you in a few minutes. This ensure that intensive data reporting does not cause timeouts for you.
    This is the first step in several other reporting and statistics improvements we have planned. We are also working to tie statistics into actions in the future. Think things like: stats discovers a previously dormant member has become active again and initiates a process to welcome them back. Or maybe stats discovers a member who previously only posted in Product A forum is now looking at Product B forum so stats tells your CRM to flag a possible sales lead.
    We are excited to be able to offer these enhanced services by leveraging the backend power of the Cloud platform!
  20. Like
    Charles got a reaction from Edjazoli in Data Integrity Updates   
    This is one of those behind the scenes improvements that you do not know happen but we still like to tell people about.
    All media that is uploaded to your community (images, videos, any sort of files) is now automatically replicated to a write-only backup within 5 minutes of upload. This means that backups of your media are basically continuous now.
    This part is not new but as a review.... For databases, we have two levels of backups: daily and weekly. Our daily snapshots are for catastrophic recovery and are extremely robust as they are replicated internally. The weekly backups are what I call "convenience backups" which might sound strange but let me explain.
    The weekly backups are not as robust as the daily snapshots but they are more easily restored. This allows our team to easily diagnose issues, assist you with recovering accidental deletions/configuration issues, and compare today to last week/month (we store several weeks for recovery purposes before old backups purge). We find having these two types of backups lets us be more agile in restoring service for both "major" events and "whoops" events.
    As always with Invision Community, your data is your data. At any time you contact support and we can send you a full export of all community data for your archives.
  21. Like
    Charles got a reaction from crmarks in Data Integrity Updates   
    This is one of those behind the scenes improvements that you do not know happen but we still like to tell people about.
    All media that is uploaded to your community (images, videos, any sort of files) is now automatically replicated to a write-only backup within 5 minutes of upload. This means that backups of your media are basically continuous now.
    This part is not new but as a review.... For databases, we have two levels of backups: daily and weekly. Our daily snapshots are for catastrophic recovery and are extremely robust as they are replicated internally. The weekly backups are what I call "convenience backups" which might sound strange but let me explain.
    The weekly backups are not as robust as the daily snapshots but they are more easily restored. This allows our team to easily diagnose issues, assist you with recovering accidental deletions/configuration issues, and compare today to last week/month (we store several weeks for recovery purposes before old backups purge). We find having these two types of backups lets us be more agile in restoring service for both "major" events and "whoops" events.
    As always with Invision Community, your data is your data. At any time you contact support and we can send you a full export of all community data for your archives.
  22. Like
    Charles got a reaction from Marc Stridgen in Data Integrity Updates   
    This is one of those behind the scenes improvements that you do not know happen but we still like to tell people about.
    All media that is uploaded to your community (images, videos, any sort of files) is now automatically replicated to a write-only backup within 5 minutes of upload. This means that backups of your media are basically continuous now.
    This part is not new but as a review.... For databases, we have two levels of backups: daily and weekly. Our daily snapshots are for catastrophic recovery and are extremely robust as they are replicated internally. The weekly backups are what I call "convenience backups" which might sound strange but let me explain.
    The weekly backups are not as robust as the daily snapshots but they are more easily restored. This allows our team to easily diagnose issues, assist you with recovering accidental deletions/configuration issues, and compare today to last week/month (we store several weeks for recovery purposes before old backups purge). We find having these two types of backups lets us be more agile in restoring service for both "major" events and "whoops" events.
    As always with Invision Community, your data is your data. At any time you contact support and we can send you a full export of all community data for your archives.
  23. Like
    Charles got a reaction from SecondSight in Courses and Lessons   
    We are currently in the beginning stages of developing a Courses and Lessons application within Invision Community. This will only be available on our cloud services as a value addition.
    We receive regular requests for Learning Management System (LMS) capabilities in Invision Community and the Courses app will start us down that path. 
    The Courses app is not going to try to be a full LMS. Not trying to run a university here 🙂
    But we do think there is value in offering basic LMS capabilities within a community context. Some features we are already doing:
    Ability to create Courses with multiple Modules Modules can have multiple content items that a member can read/engage (articles, videos, discussions) Courses can be made optional or required. Required courses can be defined as "do this first" or literally required as in you must take course within X days of joining community. Badges/points awarded on various completion events. Reports for those who enroll and/or complete a Course. Reports can be exported to CSV. As this is early development we are open to ideas and suggestions.
    How might you use Courses?
    What capabilities would you want to see?
  24. Like
    Charles got a reaction from David N. in Courses and Lessons   
    Can confirm this will have Commerce integration for paid courses. 
    Also for sure will do integration with Live Topics in a future release but we want to wait for Live Topics standalone to mature a bit first.
  25. Agree
    Charles got a reaction from Pescao6 in Enhanced Services Add-on   
    We have soft launched this service at $129/month plus an implementation fee that varies a bit based on needs. We will post more information soon!
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