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FZ

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  1. Like
    FZ reacted to Xenboy in Possible to bulk mail Club members?   
    This might be a cheaper and better fit if you don't need all of the features of Newsletters and your members are set to receive emails on new PMs:
     
  2. Like
    FZ reacted to Nebthtet in [Article] Fun fact: Facebook groups are NOT communities   
    <angry rant>
    For me facebook is just a steaming, toxic pile of 💩. I totally abhor it and its blatant misuse of users' data. I have an account I use to manage my fansites but privately I don't use it much except contacting some people that aren't available in other places and reposting memes.
    Another problem is the popularity of facebook-owned communication platforms (messenger, whatsapp, instagram etc). And the fact that so many users gleefully continue using these while boasting that they deleted their fb accounts.
    Facebook also had a really detrimental influence on forums (ability to interest people in them, convince to register, etc). 
    This all coupled with awful censorship makes me think what I do. I hope against hope that people will wake up one day and ditch this toxic abomination but...
    </angry rant>
  3. Like
    FZ reacted to The Old Man in John Doe replied to John Doe's topic - huh?   
    In Activity Streams and perhaps Profile Activity etc, where someone replies to their own price of content, instead of "John Doe replied to John Doe's topic", why not have "John Doe replied to their topic"?
    I don't suppose it would save a database query but perhaps it would look better and be improved grammar.

  4. Like
    FZ got a reaction from AlexJ in Upgrading IPS is like root canal   
    FYI (all)
    I've been using IPS for a long time and have been quite good with keeping things updated, however, the move from 3.4 to 4.0 was undertaken by IPS themselves, so if there were old files left on there they weren't left by me. Since that move (which almost made me switch platforms completely as it broke everything I had worked so long and so hard to create over many years, and also saw a massive drop out of engagement on my community) I have only ever used the ACP to do updates. I do admit to letting my license fall behind for a long period because the version I had been using was working well, so my philosophy of "if it ain't broke..." applies in that regard. 
    That said, the only reason I renewed my license and decided to do this upgrade was so that I could implement a pruning of members who have not logged in for the past three years.  There was a problem trying to do this on the 4.1.17 version I was on as it was not recognising the last login date on ACP member management panel, but was doing so on the bulk mail filters. I wasn't really interested in any of the new features, I just needed the support. Turns out I have to wait for 4.3.4 before I will be able to do that anyway. ? 
    Anyway, the point I am hoping to make here is that there was nothing in ACP dashboard to indicate that I was going to encounter this problem so when everything crashed obviously I freaked out because Lindy's response (as quoted) didn't inspire me with much confidence that IPS was going to be able to sort this out in any kind of a hurry. Or that they were doing anything about it at all. That's not being very customer centric in my opinion. Not all of us are software developers, so we rely on those of you who we entrust with our needs to fulfill them without stressing us out. There are many things that I don't like about the new upgrade, which I am going to have to work through both with IPS and on my own. This takes me away from making content, which is the reason I have the site in the first place. 
    I do want to thank @Marc Stridgen for his help over the past few days and publicly apologise if I have seemed ungrateful for the support he gave me. 
     
  5. Like
    FZ got a reaction from DSystem in Possible to bulk mail Club members?   
    I don't see the available clubs as a parameter in the bulk email filters, but this is definitely something that I think is needed. Is it on the development roadmap? 
  6. Like
    FZ got a reaction from Joel R in Possible to bulk mail Club members?   
    I don't see the available clubs as a parameter in the bulk email filters, but this is definitely something that I think is needed. Is it on the development roadmap? 
  7. Thanks
    FZ got a reaction from bfarber in Dental Work (Mostly) Complete   
    I'd like to report that while I am still experiencing a little tenderness from my root canal upgrade to 4.3.3 (and now 4.3.4), my system is almost back to normal, barring one anomaly that is still under an open ticket. That's the one about not being able to cull members who haven't logged in for the past 3 years that was supposed to be fixed in the 4.3.4 upgrade. My member filter system doesn't seem to be working at all anymore. Hopefully a simple fix form @Matt will resolve it. 
    Anyway, I would like to publicly thank @Lindy and his team for their tenacity in helping to  resolve the most critical issue for me, which was the SMTP business for bulk emails. Turns out that when you have 4 different service providers all investigating the same issue, you should insist on those people being senior enough to know what they are talking about and also astute enough to know the difference between smtp.elasticemail.com and smtp.elasticmail.com (the latter being incorrect). 
    If there are other members who post-4.3 upgrade are looking for a bulk email "pay-as-you-go" solution that doesn't empty your pockets quite as fast as SendGrid, go check out www.elasticemail.com. I have been using them for a couple of years and they are working for me and one of my other clients. You get 5000 emails per day for free and additionals are only 0.09c per 1000. 
    Onwards and upwards! 
  8. Like
    FZ got a reaction from bfarber in Top Notch   
    +1
  9. Like
    FZ got a reaction from AndyF in Dental Work (Mostly) Complete   
    I'd like to report that while I am still experiencing a little tenderness from my root canal upgrade to 4.3.3 (and now 4.3.4), my system is almost back to normal, barring one anomaly that is still under an open ticket. That's the one about not being able to cull members who haven't logged in for the past 3 years that was supposed to be fixed in the 4.3.4 upgrade. My member filter system doesn't seem to be working at all anymore. Hopefully a simple fix form @Matt will resolve it. 
    Anyway, I would like to publicly thank @Lindy and his team for their tenacity in helping to  resolve the most critical issue for me, which was the SMTP business for bulk emails. Turns out that when you have 4 different service providers all investigating the same issue, you should insist on those people being senior enough to know what they are talking about and also astute enough to know the difference between smtp.elasticemail.com and smtp.elasticmail.com (the latter being incorrect). 
    If there are other members who post-4.3 upgrade are looking for a bulk email "pay-as-you-go" solution that doesn't empty your pockets quite as fast as SendGrid, go check out www.elasticemail.com. I have been using them for a couple of years and they are working for me and one of my other clients. You get 5000 emails per day for free and additionals are only 0.09c per 1000. 
    Onwards and upwards! 
  10. Like
    FZ got a reaction from Lindy in Dental Work (Mostly) Complete   
    I'd like to report that while I am still experiencing a little tenderness from my root canal upgrade to 4.3.3 (and now 4.3.4), my system is almost back to normal, barring one anomaly that is still under an open ticket. That's the one about not being able to cull members who haven't logged in for the past 3 years that was supposed to be fixed in the 4.3.4 upgrade. My member filter system doesn't seem to be working at all anymore. Hopefully a simple fix form @Matt will resolve it. 
    Anyway, I would like to publicly thank @Lindy and his team for their tenacity in helping to  resolve the most critical issue for me, which was the SMTP business for bulk emails. Turns out that when you have 4 different service providers all investigating the same issue, you should insist on those people being senior enough to know what they are talking about and also astute enough to know the difference between smtp.elasticemail.com and smtp.elasticmail.com (the latter being incorrect). 
    If there are other members who post-4.3 upgrade are looking for a bulk email "pay-as-you-go" solution that doesn't empty your pockets quite as fast as SendGrid, go check out www.elasticemail.com. I have been using them for a couple of years and they are working for me and one of my other clients. You get 5000 emails per day for free and additionals are only 0.09c per 1000. 
    Onwards and upwards! 
  11. Like
    FZ got a reaction from Marc Stridgen in Top Notch   
    +1
  12. Like
    FZ got a reaction from DawPi in Dental Work (Mostly) Complete   
    I'd like to report that while I am still experiencing a little tenderness from my root canal upgrade to 4.3.3 (and now 4.3.4), my system is almost back to normal, barring one anomaly that is still under an open ticket. That's the one about not being able to cull members who haven't logged in for the past 3 years that was supposed to be fixed in the 4.3.4 upgrade. My member filter system doesn't seem to be working at all anymore. Hopefully a simple fix form @Matt will resolve it. 
    Anyway, I would like to publicly thank @Lindy and his team for their tenacity in helping to  resolve the most critical issue for me, which was the SMTP business for bulk emails. Turns out that when you have 4 different service providers all investigating the same issue, you should insist on those people being senior enough to know what they are talking about and also astute enough to know the difference between smtp.elasticemail.com and smtp.elasticmail.com (the latter being incorrect). 
    If there are other members who post-4.3 upgrade are looking for a bulk email "pay-as-you-go" solution that doesn't empty your pockets quite as fast as SendGrid, go check out www.elasticemail.com. I have been using them for a couple of years and they are working for me and one of my other clients. You get 5000 emails per day for free and additionals are only 0.09c per 1000. 
    Onwards and upwards! 
  13. Like
    FZ reacted to Davyc in Top Notch   
    I've often been a PITA (pain in the ass) on these forums over different issues, just my nature I guess, but I'm always one to give praise when it's due; and it's due.  I contacted support over an issue, mainly of my own making (hands up to that) when deciding which software to use for two completely different projects; I made a mistake in which one to choose and realised it only after I started developing.
    IPS was better suited to one particular project; without the support of the IPS staff that project could have been held up for months. The staff didn't have to do anything, it was my fault, but they stepped up to the plate and helped me out.  I believe that it's only right that when something like this happens they deserve to be praised publicly.  I understand that not everything can be put right as people would like it, we all have limitations and none of us are perfect (except those who think they are lol) but it's refreshing when someone takes that extra step and makes you feel good in that you've made the right choice of who to deal with.
    I'll still be a PITA when the mood dictates, but boy am I pleased that IPS have continued forward in creating a fantastic suite of programs for us to use, but haven't lost the ability to reach out and be helpful, especially when they did not have to.

  14. Sad
    FZ reacted to Matt in Upgrading IPS is like root canal   
    And we’re done. 
    FZ, you have an ongoing ticket. We will deal with it in there however it is looking like your host is blocking SMTP. You have received timely responses in all cases. 
  15. Like
    FZ reacted to Chris Bell in Upgrading IPS is like root canal   
    by design smtp protocol doesn't require authentication when sending mail off the host;
    you cannot authenticate an unknown mail server to another unknown mail server!

    you can authenticate as a client but not as another mail server trying to deliver mail to another hence no authentication required! 
    its also by design and no accident that port 25 is open and doesn't restrict who can connect to it!
    as such anyone can terminal into any mail server and send mail right off it with no restrictions or interference,
     
    if you also allow unrestricted smtp traffic out; you're mail server will become a hornets nest for spammers in -5 minutes your server will get black listed!
    there a good reason providers restrict smtp protocol and port used by it!
    smtp do too its natural vulnerability by design is used in a server to server communications with ip restrictions in any secured environment,
    you cannot seriously expect providers to simply allow this out of the blue because IPS decided to promote some new mail relay provider no one heard of!
    https://en.wikipedia.org/wiki/Simple_Mail_Transfer_Protocol 
    mine too? 
    he is 100% correct being upset over this, and so am i!
  16. Like
    FZ reacted to Chris Bell in Upgrading IPS is like root canal   
    @opentype
    no one asked you and no one cares what you think!
    when you bear any responsibility for my business maybe i ll ask your opinion, meanwhile you dont!
    and this is a private support area in which you are trolling over our complaint just so your post count goes up even if it has no merit to the topic!
    if i need advice about my personality ill see a shrink; im here to speak to the business owners not you!
     
  17. Confused
    FZ reacted to Dll in Upgrading IPS is like root canal   
    Feedback is one thing, drama for the sake of it is another. You've had 13 years, 6 days where you apparently can't send an email is hardly the end of the world, perhaps inconvenient, but maybe some perspective is needed?
    How often do you send newsletters anyway, daily, weekly, monthly, less often?
    And as for sendgrid, you're being disingenuous (probably for the sake of drama again), as their pricing clearly shows a free tier which allows you to send up to 40,000 emails in your first month. Enough to get you over your initial problems I'll bet (particularly if you only send to those who are opted in and don't spam those who aren't). 
    https://sendgrid.com/pricing/

  18. Like
    FZ reacted to PacmanDo in 4.3 Removing SparkPost   
    I like Sparkpost as well...very much so. I fully understand Lindy's reasoning. With the Sparkpost integration it costs IPS to support.
    It would be nice if it could stay as is and a WARNING: added at the integration that all Support for Sparkpost will need to go through Sparkpost if this integration is chosen.
  19. Like
    FZ got a reaction from PacmanDo in Upgrading IPS is like root canal   
    Such as? As far as I could tell the issues raised had to do with incorrect usage of the system by users. That's on them, not those of us who didn't fall foul of the way SparkPost run their business. Yet here I am not being able to run any bulk mail for my community at all. How is that even fair, let alone a weighted decision by IPS management (who do have the ability to properly document how an API should be engaged on their system)? 
  20. Confused
    FZ reacted to Stuart Silvester in 4.3 Removing SparkPost   
    You don't need to do anything, it will automatically switch over during the upgrade.
  21. Like
    FZ reacted to Jacques Corby-Tuech in 4.3 Removing SparkPost   
    This has been broken since the beta, I get connection refused errors whenever my site tries to send an email.
    ?‍♂️
  22. Like
    FZ reacted to ChurchOfPop in 4.3 Removing SparkPost   
    We use sparkpost without issues too, seems like the minority that complains won again with invision removing this useful integration.
  23. Like
    FZ reacted to The Old Man in 4.3 Removing SparkPost   
    Thanks, I understand what you're saying, but in fairness you only have to support the actual integration, just like Sendgrid, Facebook, Google APIs, AWS etc. The intergration itself seems pretty straightforward, though I'm no expert. If admins haven't followed published best practice, or followed the recommendations and guidelines, or are affected by issues caused by restrictions of their host, or have incorrect server configurations by their host, the API would be blamed unfairly and we get an inaccurate picture. 
    I can't understand how massive enterprises like PayPal, Twitter, Pinterest, LinkedIn and organisations like The New York Times would bother using Sparkpost if their API was so unreliable.
    There seems far more admins  in support of keeping the API going than losing it here on the forums, and people generally don't post when things are okay or running fine, but when they are having problems.
     
     
     
     
     
  24. Like
    FZ reacted to sound in 4.3 Removing SparkPost   
    Sorry but that could quite easily apply apply to sendgrid as well
    I left sendgrid due to issues such as  hotmail.com yahoo.com and yahoo.co.uk emails bouncing, which you could  argue is very similar to saying sendgrid 'doesn't always reliably work'
    I then signed up for  a paid service with sparkpost which included a dedicated ip and all seemed to work well
    I have also invested in two expensive invision apps - mailbouncer and newsletter and while an expensive solution it seemed worthwhile as the apps, invision and sparkpost all seemed to work well together handing a lot of daily email sends and weekly newsletters with good results and less bounces
    so where does all this leave me and other customers now?
    choice of a lesser service at a greater cost ?
    will the invision apps work with other non-sendgrid email solutions?
    sure less support for invision but more work/cost for customers
    ah well
     
     
  25. Like
    FZ got a reaction from Marc Stridgen in Upgrading IPS is like root canal   
    FYI (all)
    I've been using IPS for a long time and have been quite good with keeping things updated, however, the move from 3.4 to 4.0 was undertaken by IPS themselves, so if there were old files left on there they weren't left by me. Since that move (which almost made me switch platforms completely as it broke everything I had worked so long and so hard to create over many years, and also saw a massive drop out of engagement on my community) I have only ever used the ACP to do updates. I do admit to letting my license fall behind for a long period because the version I had been using was working well, so my philosophy of "if it ain't broke..." applies in that regard. 
    That said, the only reason I renewed my license and decided to do this upgrade was so that I could implement a pruning of members who have not logged in for the past three years.  There was a problem trying to do this on the 4.1.17 version I was on as it was not recognising the last login date on ACP member management panel, but was doing so on the bulk mail filters. I wasn't really interested in any of the new features, I just needed the support. Turns out I have to wait for 4.3.4 before I will be able to do that anyway. ? 
    Anyway, the point I am hoping to make here is that there was nothing in ACP dashboard to indicate that I was going to encounter this problem so when everything crashed obviously I freaked out because Lindy's response (as quoted) didn't inspire me with much confidence that IPS was going to be able to sort this out in any kind of a hurry. Or that they were doing anything about it at all. That's not being very customer centric in my opinion. Not all of us are software developers, so we rely on those of you who we entrust with our needs to fulfill them without stressing us out. There are many things that I don't like about the new upgrade, which I am going to have to work through both with IPS and on my own. This takes me away from making content, which is the reason I have the site in the first place. 
    I do want to thank @Marc Stridgen for his help over the past few days and publicly apologise if I have seemed ungrateful for the support he gave me. 
     
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