Forea Posted November 29, 2022 Share Posted November 29, 2022 Hi. Just made the last update and our forum does not work: Maybe we lost some file??? Thanks. Link to comment Share on other sites More sharing options...
Adriano Faria Posted November 29, 2022 Share Posted November 29, 2022 You probably have an outdated 3rd-party resource (app, plugin or theme). Tty the RECOVERY MODE. Forea and Marc Stridgen 2 Link to comment Share on other sites More sharing options...
Solution Marc Stridgen Posted November 29, 2022 Solution Share Posted November 29, 2022 If you can get into the admin CP, you can of course disable applications and plugins from the support section of the admin Cp Forea 1 Link to comment Share on other sites More sharing options...
Forea Posted November 29, 2022 Author Share Posted November 29, 2022 Great. Thanks to all!!! I have no idea of that, but I think I did it: Now, we lost our logo and for sure something more that now I do not see. Link to comment Share on other sites More sharing options...
teraßyte Posted November 29, 2022 Share Posted November 29, 2022 (edited) Back To Top is most likely the culprit. I've seen plenty of forums going down because it's not compatible with PHP 8. As for the logo, your old theme should still be there. You can just switch back to it. 👍 Edited November 29, 2022 by teraßyte Forea and SeNioR- 2 Link to comment Share on other sites More sharing options...
Forea Posted November 29, 2022 Author Share Posted November 29, 2022 13 minutes ago, teraßyte said: As for the logo, your old theme should still be there. You can just switch back to it. 👍 No, by now. I will check the new theme. Thanks. Now. It was just change the default theme with teh new version. Jeje. Link to comment Share on other sites More sharing options...
Forea Posted November 29, 2022 Author Share Posted November 29, 2022 22 minutes ago, teraßyte said: Back To Top And another plugins similar...? It was useful. Link to comment Share on other sites More sharing options...
Forea Posted November 29, 2022 Author Share Posted November 29, 2022 58 minutes ago, Adriano Faria said: You probably have an outdated 3rd-party resource (app, plugin or theme). Tty the RECOVERY MODE. The beginning of the solution. Thanks. Link to comment Share on other sites More sharing options...
teraßyte Posted November 29, 2022 Share Posted November 29, 2022 17 minutes ago, Forea said: And another plugins similar...? It was useful. I see you have another Go To Top modification in that list. Based on the name it should do something similar, if not you can give this one a try instead: Forea and WP V0RT3X 1 1 Link to comment Share on other sites More sharing options...
Gary Posted November 29, 2022 Share Posted November 29, 2022 Hi @Forea, Glad you're up and running again! Please let us know if you encounter any further issues. Link to comment Share on other sites More sharing options...
Forea Posted November 30, 2022 Author Share Posted November 30, 2022 19 hours ago, Gary said: Hi @Forea, Glad you're up and running again! Please let us know if you encounter any further issues. Not by now. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted December 1, 2022 Share Posted December 1, 2022 13 hours ago, Forea said: Not by now. Your site appears to be online at present. What issue is it you are still experiencing? Link to comment Share on other sites More sharing options...
Forea Posted December 1, 2022 Author Share Posted December 1, 2022 Hi. Now, no one. Everything ok for us but this: that I put but do show nothing. Thanks. Link to comment Share on other sites More sharing options...
marklcfc Posted December 1, 2022 Share Posted December 1, 2022 On 11/29/2022 at 5:12 PM, teraßyte said: Back To Top is most likely the culprit. I've seen plenty of forums going down because it's not compatible with PHP 8. As for the logo, your old theme should still be there. You can just switch back to it. 👍 Was this working in 4.7.4? I have a similar mod but its been working so far, wary about stuff breaking when I upgrade now. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted December 1, 2022 Share Posted December 1, 2022 2 hours ago, Forea said: Hi. Now, no one. Everything ok for us but this: that I put but do show nothing. Thanks. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Link to comment Share on other sites More sharing options...
Forea Posted December 1, 2022 Author Share Posted December 1, 2022 1 hour ago, Marc Stridgen said: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Sorry but we did not pay for "most Solved" pluggings.... We just saw it and put in our forum, waiting that it worked. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted December 1, 2022 Share Posted December 1, 2022 3 minutes ago, Forea said: Sorry but we did not pay for "most Solved" pluggings.... We just saw it and put in our forum, waiting that it worked. I don't understand your answer there unfortunately. Nowhere in my message were plugins mentioned. You were asked to update access details so we can look at the issue on your site Link to comment Share on other sites More sharing options...
Forea Posted December 1, 2022 Author Share Posted December 1, 2022 Ok. Sorry for my poor english. I will check what you told me. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted December 1, 2022 Share Posted December 1, 2022 8 minutes ago, Forea said: Ok. Sorry for my poor english. I will check what you told me. No problem at all. 🙂 Link to comment Share on other sites More sharing options...
Forea Posted December 1, 2022 Author Share Posted December 1, 2022 4 hours ago, Marc Stridgen said: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. And now? 😅 Link to comment Share on other sites More sharing options...
Forea Posted December 1, 2022 Author Share Posted December 1, 2022 5 hours ago, Marc Stridgen said: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. I think I found were to fix it. Thanks!!! Link to comment Share on other sites More sharing options...
Marc Stridgen Posted December 1, 2022 Share Posted December 1, 2022 No problem. Please let us know if you have any further problems Link to comment Share on other sites More sharing options...
Forea Posted December 1, 2022 Author Share Posted December 1, 2022 4 minutes ago, Marc Stridgen said: No problem. Please let us know if you have any further problems Well, I'm not sure I did it right, or I need to adjust something. Poor English and poor computer skills. Link to comment Share on other sites More sharing options...
Ramsesx Posted December 1, 2022 Share Posted December 1, 2022 32 minutes ago, Forea said: Poor English and poor computer skills. Can't change your computer skills, but I recommend strongly the best online translation software: https://www.deepl.com/translator I use it myself often and it's great. David N., Forea and SeNioR- 2 1 Link to comment Share on other sites More sharing options...
SeNioR- Posted December 1, 2022 Share Posted December 1, 2022 4 hours ago, Ramsesx said: the best online translation software Google has better AI 🙂 Link to comment Share on other sites More sharing options...
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