Larry Kachadorian Posted November 23, 2022 Share Posted November 23, 2022 As an unrestricted Admin, not sure why we get this error page when selecting either of the indicated links clicking either results in ... Link to comment Share on other sites More sharing options...
Randy Calvert Posted November 23, 2022 Share Posted November 23, 2022 Are you also a moderator? Admin is permissions in the ACP. Moderators are on the front end. (Add admin group as moderators if you have not already.) Link to comment Share on other sites More sharing options...
Jim M Posted November 23, 2022 Share Posted November 23, 2022 I would check what Randy mentioned, in addition, ensure that you have not disabled access to this module in ACP -> System -> Applications -> expand system. Link to comment Share on other sites More sharing options...
Larry Kachadorian Posted November 23, 2022 Author Share Posted November 23, 2022 29 minutes ago, Randy Calvert said: Are you also a moderator? Admin is permissions in the ACP. Moderators are on the front end. (Add admin group as moderators if you have not already.) Yes, in both groups 19 minutes ago, Jim M said: I would check what Randy mentioned, in addition, ensure that you have not disabled access to this module in ACP -> System -> Applications -> expand system. no access for admin or mod disabled Link to comment Share on other sites More sharing options...
Mark H Posted November 23, 2022 Share Posted November 23, 2022 14 minutes ago, Larry Kachadorian said: no access for admin or mod disabled Apologies, it isn't clear what you mean by that. Can you please clarify? Link to comment Share on other sites More sharing options...
Larry Kachadorian Posted November 23, 2022 Author Share Posted November 23, 2022 Yes, you asked if we had disabled access the to module .. the answer is Admins and Mods have full access ... nothing for those groups has been disabled. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted November 24, 2022 Share Posted November 24, 2022 Please could you provide an example page, and the username of someone who is not seeing this? I can then take a look for you to see what is happening Link to comment Share on other sites More sharing options...
Larry Kachadorian Posted November 24, 2022 Author Share Posted November 24, 2022 The initial screen shot posted above is from https://www.bmwsporttouring.com/modcp/members/ 7 hours ago, Marc Stridgen said: and the username of someone who is not seeing this? So far , of those I've contacted who have access to ModCP , all get the same message Consequently I have no example of someone not seeing this error. Its quite possible that the error is because we have the warning system turned off ... but the error seemed to be permission based rather than "no data" which is what caught our eye. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted November 25, 2022 Share Posted November 25, 2022 You do have moderators who can see the moderator CP who may not be able to see set areas as they are restricted, so please provide at least 1 username Link to comment Share on other sites More sharing options...
Larry Kachadorian Posted November 25, 2022 Author Share Posted November 25, 2022 Sorry, have ton of real life issues to deal with right now ... can we put this on hold until I can canvass the appropriate staff and check each and every permission ? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted November 28, 2022 Share Posted November 28, 2022 On 11/25/2022 at 10:30 PM, Larry Kachadorian said: Sorry, have ton of real life issues to deal with right now ... can we put this on hold until I can canvass the appropriate staff and check each and every permission ? Of course. Just let us know once you are ready Link to comment Share on other sites More sharing options...
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