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29 minutes ago, Randy Calvert said:

Are you also a moderator?  Admin is permissions in the ACP. Moderators are on the front end. (Add admin group as moderators if you have not already.)

Yes, in both groups

19 minutes ago, Jim M said:

I would check what Randy mentioned, in addition, ensure that you have not disabled access to this module in ACP -> System -> Applications -> expand system.

no access for admin or mod disabled 

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The initial screen shot posted above is from 


7 hours ago, Marc Stridgen said:

and the username of someone who is not seeing this?

So far , of those I've contacted who have access to ModCP , all get the same message

Consequently I have no example of someone not seeing this error.

Its quite possible that the error is because we have the warning system turned off ... but the error seemed to be permission based rather than "no data" which is what caught our eye.


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