As an unrestricted Admin, not sure why we get this error page when selecting either of the indicated links

clicking either results in ...

Are you also a moderator?  Admin is permissions in the ACP. Moderators are on the front end. (Add admin group as moderators if you have not already.)

I would check what Randy mentioned, in addition, ensure that you have not disabled access to this module in ACP -> System -> Applications -> expand system.

29 minutes ago, Randy Calvert said:

Are you also a moderator?  Admin is permissions in the ACP. Moderators are on the front end. (Add admin group as moderators if you have not already.)

Yes, in both groups

19 minutes ago, Jim M said:

I would check what Randy mentioned, in addition, ensure that you have not disabled access to this module in ACP -> System -> Applications -> expand system.

no access for admin or mod disabled 

14 minutes ago, Larry Kachadorian said:

no access for admin or mod disabled

Apologies, it isn't clear what you mean by that. Can you please clarify?

Yes, you asked if we had disabled access the to module .. the answer is Admins and Mods have full access ... nothing for those groups has been disabled.

Please could you provide an example page, and the username of someone who is not seeing this? I can then take a look for you to see what is happening

 

The initial screen shot posted above is from 

https://www.bmwsporttouring.com/modcp/members/

7 hours ago, Marc Stridgen said:

and the username of someone who is not seeing this?

So far , of those I've contacted who have access to ModCP , all get the same message

Consequently I have no example of someone not seeing this error.

Its quite possible that the error is because we have the warning system turned off ... but the error seemed to be permission based rather than "no data" which is what caught our eye.

 

You do have moderators who can see the moderator CP who may not be able to see set areas as they are restricted, so please provide at least 1 username

 

Sorry, have ton of real life issues to deal with right now ... can we put this on hold until I can canvass the appropriate staff and check each and every permission ?

 

On 11/25/2022 at 10:30 PM, Larry Kachadorian said:

 

Sorry, have ton of real life issues to deal with right now ... can we put this on hold until I can canvass the appropriate staff and check each and every permission ?

 

Of course. Just let us know once you are ready