David Ehmer Posted August 31, 2022 Share Posted August 31, 2022 I'm trying to attach the forum software to a Wordpress site. During install we're prompted to add in the license key, and after that I get this error: The Wordpress site is hosted on WPEngine, and they support team can't help with this, as the permissions are locked to: Directories: 0775 Files: 0664 What options do we have to install the forum with this limitation applied? Thanks Link to comment Share on other sites More sharing options...
Solution Jim M Posted August 31, 2022 Solution Share Posted August 31, 2022 Unfortunately, you would need to make sure this and other folders/files are writable for the software to work so you would need to check with WPEngine to see how to allow the software to write to the file. Link to comment Share on other sites More sharing options...
Mark H Posted August 31, 2022 Share Posted August 31, 2022 Adding to what my colleague said (and unless they changed their policies recently)... our software will likely not work on WPEngine hosting, just so you are aware and can be prepared. Senior2323 and Jim M 1 1 Link to comment Share on other sites More sharing options...
David Ehmer Posted August 31, 2022 Author Share Posted August 31, 2022 Thank you both for the replies. Do you know of any other hosting that have this issue - just so I don't move the site to one that has the same limitations ? Thanks Link to comment Share on other sites More sharing options...
Marc Stridgen Posted August 31, 2022 Share Posted August 31, 2022 Not off the top of my head, unfortunately. All we can say, is you must at least be able to perform the basics on your hosting. Not being able to set folders and files to the correct permissions, will be a limitation when using almost any platform Link to comment Share on other sites More sharing options...
PatrickRQ Posted September 1, 2022 Share Posted September 1, 2022 (edited) Reason of your issue is very simple. The answer was clearly given by info you provided: Quote Directories: 0775 Files: 0664 Each of the column represents "element" the permission applies to. Lets skip the first 0 - it is not important to you, then second element is responsible for GROUP permission, then THIRD is User permission then last is permission flag for OTHER. If you want to have "safe" set of permissions as presented by you then you MUST make sure the owning GROUP/USER of the folder/file is the GROUP/USER the web server is running on OTHERWISE you must set flag 7 to GROUP/USER. My guess I would make a bet on is that owner of the file is different than the one web server is running on, possibly root or your individual user your machine runs on. In such case you have no other way than setting the FOLDER/FILE permission to 775 and in certain cases 777 what from point of view of server administrator is like having knife on his neck. To change group of files recursively you enter specific folder and use: chgrp -R group_name * for user you use: chown -R username * to change file permissions you use chmod command If you cannot change permissions/file owner then as guys suggested - your hosting sucks 😞 Edited September 1, 2022 by PatrickRQ Link to comment Share on other sites More sharing options...
Luis_angel Posted September 1, 2022 Share Posted September 1, 2022 On 8/31/2022 at 3:30 AM, David Ehmer said: The Wordpress site is hosted on WPEngine, and they support team can't help with this, as the permissions are locked to: Directories: 0775 Files: 0664 If you can't change permissions or your hosting provider, you had better change your hosting provider. I am not into recommending shared hosting providers but if this is the only choice you can go with A2hosting or Bluehost. If you can go VPS try: Linode, Digital Ocean, and Vultr. As long as you have the knowledge and the will to set up everything by yourself (server security, software installation, and maintenance). Wpengine seems good but only for Wordpress sites. Link to comment Share on other sites More sharing options...
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