Installation problem

[D-Trox]

Hi 

I switch to a dedicated server on linux so i re-install Invision. 
The system check , everything is green. 

During the installation i got this error and i cannot do anything , i try to re-install 3 time. 
I verify the database and all the table is there everything seems fine at this point. So now i dont know where to look at to be able to finish the installation.
it fail at this link :  admin/install/index.php?controller=install&mr=193
This page not working 
HTTP ERROR 500

And when i return on the main page : 

i wait 2h and nothing change.

Thank you

[Mark H]

It appears you are using NGINX, is that correct?

[D-Trox]

Yes

[D-Trox]

using NGINX is that a problem ?

[Marc]

We can provide only limits support for sites running on environments alternative to apache. 

If you are getting an internal server error, you need to check your server error log to see what error you are hitting

[D-Trox]

okk i will change to Apache 
it just i'm more familiar with NGINX 
I will made the change and try again and come back in this topic to let you know if it work or not 

thank you 

[D-Trox]

Result

Hi i just try to install it on Apache and i got the same problem. 

[Marc]

As mentioned above, you need to check your server error log and see what error it is you are hitting. Its an internal server error there, so this will be logged

[D-Trox]

In resume 
i got this in the log, In my understanding, it seems more like a script error then a server error.

[Fri Aug 12 14:53:01.910392 2022] [php:error] [pid 1407] [client 208.92.19.204:60159] PHP Fatal error:  Uncaught TypeError: array_merge(): Argument #2 must be of type array, null given in /var/www/dtxcustoms/system/Settings/Settings.php:180\nStack trace:\n#0 /var/www/dtxcustoms/system/Settings/Settings.php(180): array_merge()\n#1 /var/www/dtxcustoms/system/Settings/Settings.php(122): IPS\\_Settings->loadFromDb()\n#2 /var/www/dtxcustoms/init.php(1038): IPS\\_Settings->__get()\n#3 [internal function]: IPS\\IPS::exceptionHandler()\n#4 {main}\n  thrown in /var/www/dtxcustoms/system/Settings/Settings.php on line 180, referer:
DOMAIN NAME /admin/install/index.php?controller=install

[Jim M]

18 minutes ago, D-Trox said:

In resume 
i got this in the log, In my understanding, it seems more like a script error then a server error.

[Fri Aug 12 14:53:01.910392 2022] [php:error] [pid 1407] [client 208.92.19.204:60159] PHP Fatal error:  Uncaught TypeError: array_merge(): Argument #2 must be of type array, null given in /var/www/dtxcustoms/system/Settings/Settings.php:180\nStack trace:\n#0 /var/www/dtxcustoms/system/Settings/Settings.php(180): array_merge()\n#1 /var/www/dtxcustoms/system/Settings/Settings.php(122): IPS\\_Settings->loadFromDb()\n#2 /var/www/dtxcustoms/init.php(1038): IPS\\_Settings->__get()\n#3 [internal function]: IPS\\IPS::exceptionHandler()\n#4 {main}\n  thrown in /var/www/dtxcustoms/system/Settings/Settings.php on line 180, referer:
DOMAIN NAME /admin/install/index.php?controller=install

Have you ran the latest requirements checker on your server?

 

[Stuart Silvester]

Hey @D-Trox

This is an issue specific to PHP 8.1 and we've got a fix coming for it in an upcoming release.

[D-Trox]

the version 8.0 is alright or i need to go to the version 7.4 ?


thank you

[Jim M]

17 minutes ago, D-Trox said:

the version 8.0 is alright or i need to go to the version 7.4 ?


thank you

8.0 should be alright but if you encounter problems, please try 7.4 and let us know.

[D-Trox]

I try and i got the same problem. 
So i uninstall php8.0 and install 7.4

I'm not familiar with apache. 
Now whwn i want to open the website , it reading the php file like a text file

 

Do you have a idea how to quickly fix that ? 
i try alot of thing from google , i try to uninstall complettly apache and re-install it and still the same.
So i'm trying to asking you if you already saw that and know how to fix it ? 


thank you 

[Jim M]

That would indicate that PHP is not running or your PHP configuration is not properly working with your web server. I'm afraid, web server management such as this is outside our scope of support. You will want to work with your hosting provider or a server administrator if you are unsure.

[D-Trox]

I got it 
But now after the installation , when i try to connect , its like if i'm not existing 


Any idea what can causing that or where looking to find the problem  ?


thank you very much , i know i ask alot, its the first time i got so many problems

Edited August 12, 2022 by D-Trox

[Jim M]

It's a generic CSRF failure. Does this happen each time you try to login to the ACP? Ensure you load the login page anew and not hitting the back button or a bookmark.

[D-Trox]

I'm sure to have not hit the back button or using a bookmark. 
Now in trying to connect i'm lock for 14 minutes , but it never change haha ^^

Its like if is not able to identify me , admin panel or the website/forum  itself

 

thank you

[Jim M]

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

[D-Trox]

Hi 
I update it ,let me know if it still have problem. 
 

[Jim M]

Unfortunately, the administrator access details to your community are still invalid.

[D-Trox]

To have access to the adminCP ? 

if yes , yeah is that the problem , after the installation , i make sure to write the right code , and yeah i cannot connect anywhere . 

After the installation , im stock there. They have a way to know what password was enter in the database ?

[Jim M]

12 minutes ago, D-Trox said:

To have access to the adminCP ? 

if yes , yeah is that the problem , after the installation , i make sure to write the right code , and yeah i cannot connect anywhere . 

After the installation , im stock there. They have a way to know what password was enter in the database ?

If you do not know the password and email is not setup yet, you would need to re-install or register a new account and change the group via the database. There is no way to get a password from the database as it is hashed. 

[D-Trox]

Hi

Great , in adding a user , i give me access and give back access to my other account. 
Now it work great.  :) 

The only thing is with the rewrite URLs , i have put the file and is really .htaccess but ACP still says it dont see it or not seems to work. 

i reset the client info if you want to take a look

 

[D-Trox]

In the time
Can let me know where i can find / where is save  the terms & rules Text

In the database , cause i do not save back the text before changing and re-install the website into the other server. 
But i do not delete the folder and the database of the old one , so i try to find where is save to copy the text.

thank you