InvisionHQ Posted October 28, 2021 Share Posted October 28, 2021 I report a bug present for months on the marketplace very annoying. Thumbnails continue to disappear, some examples: Adriano Faria, Jalal arefen and BomAle 2 1 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted October 28, 2021 Share Posted October 28, 2021 Thank you for reporting. I will get this issue passed on to our developers to take a look at Adriano Faria and InvisionHQ 1 1 Link to comment Share on other sites More sharing options...
Daniel F Posted October 29, 2021 Share Posted October 29, 2021 It seems that the issue was finally located and we're working on a fix. This also means that we'll delay any not critical MP submission reviews until the fix gets deployed to this community hopefully later today. InvisionHQ and Adriano Faria 2 Link to comment Share on other sites More sharing options...
DawPi Posted October 29, 2021 Share Posted October 29, 2021 All images will be restored? I don't have much time to re add all of them unfortunatelly. Link to comment Share on other sites More sharing options...
Daniel F Posted November 2, 2021 Share Posted November 2, 2021 This should be fixed now, but it's not retroactive, so any missing images are unfortunately gone. We're sorry for any issues caused by this. Miss_B, Adriano Faria and InvisionHQ 1 2 Link to comment Share on other sites More sharing options...
Adriano Faria Posted November 2, 2021 Share Posted November 2, 2021 5 minutes ago, Daniel F said: This should be fixed now, but it's not retroactive, so any missing images are unfortunately gone. We're sorry for any issues caused by this. Do we need to do something differently than just submit same version with screenshots? I mean, an email with a list of files so you won’t waste time checking the files again? Link to comment Share on other sites More sharing options...
Stuart Silvester Posted November 2, 2021 Share Posted November 2, 2021 2 hours ago, Adriano Faria said: Do we need to do something differently than just submit same version with screenshots? I mean, an email with a list of files so you won’t waste time checking the files again? You don't need to do anything, we're working on regenerating recent thumbnails from the full size image. You should see them gradually re-appear. Daniel F and Adriano Faria 1 1 Link to comment Share on other sites More sharing options...
Solution Stuart Silvester Posted November 2, 2021 Solution Share Posted November 2, 2021 The thumbnails have been restored. Adriano Faria, InvisionHQ, Daniel F and 1 other 1 3 Link to comment Share on other sites More sharing options...
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