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IOS photos are uploaded upside down


Go to solution Solved by Marc,

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Posted
On 9/5/2022 at 9:14 AM, Marc Stridgen said:

This being the case, you would need to take this up with your hosting provider unfortunately

Hm, any hints which points to check?

Posted
29 minutes ago, NZyan said:

Hm, any hints which points to check?

Unfortunately, without investigating, it would be impossible to say. That would really be an investigation for your hosting company.

Posted

Which version of iOS are you using? I'm not able to replicate this in my development environment with new photos taken with an iPhone 13 running iOS 16.

I am however able to replicate it with the images in the portrait.zip file in this topic which suggests the problem is likely with the images themselves.

  • 7 months later...
Posted

Sorry to bump an old topic but members running into this.  Images flipped 180 degrees.

IPS 4.7.10

 BrowserSafari 15.6.1 on iPhone
Mozilla/5.0 (iPhone; CPU iPhone OS 15_6_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.6.1 Mobile/15E148 Safari/604.1

 

  • 1 year later...
Posted

I have just tested this both on my own instance and on an instance here, and both rotate. Unfortunately, it seems its your server that is not reading the information, which would be a hosting related issue

Posted

Yes, I tried uploading it here and it does in fact seem to work correctly here.

I just wonder what is missing then. How could I check as mbstring, imagick, gd and exif are installed and enabled ( I checked php info)

Posted

Not sure what else we can really do to assist here unfortunately. As you have seen the software itself is working as expected, even with the image example given. The only difference here is the exif reading on your own server

Posted

I have again checked all relevant PHP extensions and settings. It al seems to be setup correctly. 

Anyone else have any clue as to what might be causing this issue?

System is a Debian 12 server running PHP 8.2.23 and apache2.

Posted
4 minutes ago, Michel_72 said:

System is a Debian 12 server running PHP 8.2.23 and apache2.

PHP 8.2 is not supported yet. PHP 8.1 is recommended.

Posted (edited)

? PHP 8.1 was released in 2021. Latest is PHP 8.3 which was released on November 23rd 2023

Debian 12 comes with 8.2 and Debian is known to be slow 😉

I'm not about to downgrade.

Edited by Michel_72
Posted

PHP 8.1 is still supported by PHP. Simply because there are new versions of PHP out there does not mean the software supports it. 

If you do not wish to downgrade then you will have functionality issues on your community and those will remain out of support.

Posted
12 hours ago, Michel_72 said:

Well, I'm still hoping for a community member to be helpful in resolving the issue. I must be something simple...

I think you may be missing the point here. The software itself does not support PHP 8.2. Things will break. 

Posted

Then why did this work fine before? I am running php8.2 since I am on debian 12, I think about a year and this rotate issue surfaced since a few months ago. Since then I have been running apt update && upgrade and Invision Community updates, so one of those are likely candidates as a source of the problem.

Will all due respect, you are not helping much. I rather have some useful suggestions, either from you or from another community member.

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