Sticky Notes (support topic)

[Adriano Faria]

5 minutes ago, OptimusBain said:

I see you are also experiencing the same problem on the frontend.

Yes, as I told you:

5 hours ago, Adriano Faria said:

Although I can reproduce the Global Note on frontend not redirecting properly after clicking the button to send, it is actually sending as you can see below

Send your ACP credentials. I'll take a look on Monday.

Edited April 3, 2021 by Adriano Faria

[OptimusBain]

Just now, Adriano Faria said:

Yes, as I told you:

Send your ACP credentials. I'll take a look on Monday.

Thanks a lot. I will send a PM with my credentials. Thanks so much. Have a good day

[Noble~]

Make sure your permissions are set correctly for each group, and check your tabs (where to show).

I have this on my boards since the update, seems to be working fine.

[Adriano Faria]

On 4/3/2021 at 3:33 PM, OptimusBain said:

I've done exactly as you show in the video. I had two sticky notes work the day that I purchased the application, but no more. I see you are also experiencing the same problem on the frontend.

I cleared cache again now, tried to create a note in ACP and it didn't work either. Did exactly as you explain, it's what I've done the day that I purchased it and it worked. But it stopped working on ACP, and that's when I decided to do it in the frontend and detected that problem that you could replicate.

I uninstalled Sticky Notes, installed it again and it won't work either.

The only change I've done recently is setting the forum to fluid 85%. I disabled it and revert it to default. I thought that maybe the notes were being printed but not visible on the screen because of the fluid setting, but I tried it and the result is the same.

Just replied your PM. There's a plugin in conflict with it. It extends the globalTemplate; I'm not sure what it does but it is preventing the JS from Sticky Notes to work, that's why it doesn't show. Info in the PM.

[BankFodder]

Hi, here is a feature request.

For personal sticky notes – how about having a "read" receipt?

That will be very handy for administrators who are trying to contact individuals but without going back to the admin CP, it's not possible to see whether or not the sticky has been read.

A little read receipt would be very helpful

[Donald Meek]

i am finding when enabling sticky notes the new one just uploaded and installed i have a error in my forums that theme is in error or something so its conflicting with my forums post area for some reason 

[Adriano Faria]

10 hours ago, Donald Meek said:

i am finding when enabling sticky notes the new one just uploaded and installed i have a error in my forums that theme is in error or something so its conflicting with my forums post area for some reason 

Seems to work fine in latest IPS and SN versions:

Make sure you ran the support tool to rebuild your cache.

[Donald Meek]

6 hours ago, Adriano Faria said:

Seems to work fine in latest IPS and SN versions:

Make sure you ran the support tool to rebuild your cache.

[[Template forums/front/topics/post is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]]

 

i didnt find any support tool other than to clear my cache whicih i did also had a error in database i fixed that still get this errro in every post in forums its just not working for me

6 hours ago, Adriano Faria said:

Seems to work fine in latest IPS and SN versions:

Make sure you ran the support tool to rebuild your cache.

[Donald Meek]

5 minutes ago, Donald Meek said:

[[Template forums/front/topics/post is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]]

 

i didnt find any support tool other than to clear my cache whicih i did also had a error in database i fixed that still get this errro in every post in forums its just not working for me

some how i hadnt gotten the newest update now it seems to work ok

 

[OptimusBain]

I just created a note after a long time and I am having a problem. There is no way to close it 😞 whenever I click on the X button to close it, it will take me to a page where it's telling me to change settings on ACP 😞

see attachment. I made the note visible to certain groups, including the administrator. There is no way to close it 😞 I had to disable it.

Is this a known bug? I just can't close it, I will always see that error message no matter how many times I try to close it by clicking on X

thanks

 

 

Edited January 8, 2022 by OptimusBain

[Adriano Faria]

14 hours ago, OptimusBain said:

Is this a known bug?

No issue here, desktop or mobile:

Clear cache as I did.

[OptimusBain]

On 1/9/2022 at 3:12 PM, Adriano Faria said:

No issue here, desktop or mobile:

Clear cache as I did.

I had tried that before writing to you. It's not only me but all members, global and personal sticky notes. Nobody can dismiss the notes 😞

[Adriano Faria]

3 hours ago, OptimusBain said:

I had tried that before writing to you. It's not only me but all members, global and personal sticky notes. Nobody can dismiss the notes 😞

Send a message with your board URL and credentials to the ACP. Not sure what I can do but I’ll take a look. Worst case scenario: copy all your data, uninstall and reinstall. Need to see what’s happening there.

[Adriano Faria]

On 1/8/2022 at 8:23 PM, OptimusBain said:

I just created a note after a long time and I am having a problem. There is no way to close it 😞 whenever I click on the X button to close it, it will take me to a page where it's telling me to change settings on ACP 😞

see attachment. I made the note visible to certain groups, including the administrator. There is no way to close it 😞 I had to disable it.

Is this a known bug? I just can't close it, I will always see that error message no matter how many times I try to close it by clicking on X

thanks

 

 

Hello,

Problem there is that you (or another admin) disabled the public controller that is responsible for the dismissing the note:

Once enabled, it's working fine. 👍

[OptimusBain]

1 hour ago, Adriano Faria said:

Hello,

Problem there is that you (or another admin) disabled the public controller that is responsible for the dismissing the note:

Once enabled, it's working fine. 👍

Oooops 😞 I was not even aware that was an option 😞 thanks a lot

[Adriano Faria]

2 minutes ago, OptimusBain said:

I was not even aware that was an option

It is, for any app. You can, for example, disable search in the System app for a specific group by clicking in the padlock and unselecting the group.

Edited January 12, 2022 by Adriano Faria

[Dll]

There appears to be a bug which throws a template error when a member without permissions to use sticky notes is using the community

Quote

DivisionByZeroError: Division by zero in /[snip]/applications/stickynotes/sources/GlobalNote/GlobalNote.php:174

 

[Adriano Faria]

Can't reproduce it too:

No error logged; no template error.

[Chris Anderson]

Receiving the following system error:

System Logs
Error: Call to a member function getThemeSettings() on null (0)
#0 /home/public_html/system/Theme/Theme.php(294): IPS\_Theme::master()
#1 /home/public_html/init.php(913) : eval()'d code(25): IPS\_Theme::i()
#2 /home/public_html/system/Dispatcher/Admin.php(89): IPS\Dispatcher\stickynotes_hook_AdminOutputs::baseCss()
#3 /home/public_html/system/Dispatcher/Dispatcher.php(110): IPS\Dispatcher\_Admin->init()
#4 /home/public_html/admin/index.php(13): IPS\_Dispatcher::i()
#5 {main}

BACKTRACE
#0 /home/public_html/init.php(1015): IPS\_Log::log('Error: Call to ...', 'uncaught_except...')
#1 [internal function]: IPS\IPS::exceptionHandler(Object(Error))
#2 {main}

[Adriano Faria]

1 hour ago, Chris Anderson said:

Receiving the following system error:

System Logs
Error: Call to a member function getThemeSettings() on null (0)
#0 /home/public_html/system/Theme/Theme.php(294): IPS\_Theme::master()
#1 /home/public_html/init.php(913) : eval()'d code(25): IPS\_Theme::i()
#2 /home/public_html/system/Dispatcher/Admin.php(89): IPS\Dispatcher\stickynotes_hook_AdminOutputs::baseCss()
#3 /home/public_html/system/Dispatcher/Dispatcher.php(110): IPS\Dispatcher\_Admin->init()
#4 /home/public_html/admin/index.php(13): IPS\_Dispatcher::i()
#5 {main}

BACKTRACE
#0 /home/public_html/init.php(1015): IPS\_Log::log('Error: Call to ...', 'uncaught_except...')
#1 [internal function]: IPS\IPS::exceptionHandler(Object(Error))
#2 {main}

Have you ran the support tool? Got this running in 4.6.12.1 in 3 boards without any issue.

[Chris Anderson]

I installed the app on four separate test boards. I disabled all third-party apps and plugins to eliminate any of them from being the problem.  Within several hours of the app install all four boards show the same error message above.

I have run the support tool on multiple occasions and cleared system caches. 

Using Version 4.6.12.1 and PHP Version 7.4.28

 

[Adriano Faria]

7 hours ago, Chris Anderson said:

I installed the app on four separate test boards.

Localhost or online board? If online, same server. 

Will check the logs from the sites I know are using it.

Edited April 30, 2022 by Adriano Faria

[Chris Anderson]

On 4/30/2022 at 5:27 AM, Adriano Faria said:

Localhost or online board? If online, same server. 

• Online board, same server, different sub-domains

Here's an update:

Upon installing IPS I set up an external Cron service to kick off tasks every minute.  I wait 24 hours for all tasks to have completed prior to backing up the site.  Upon a successful backup I install marketplace apps and plugins.

This app was installed on days 1, 2 and 3 and each site showed the error message noted above on all four sites.  On day 4 I tried once again, and I have not seen the error message appear in 36 hours.

Some code that IPS runs during the first three days of being installed appear not to play well with this app.  I'm not sure if that code will ever be run again and if it does if the error condition that is being tracked above will have any adverse effects on the site or app.  

Edited May 1, 2022 by Chris Anderson

[Adriano Faria]

I couldn't find anything related to this resource in the logs in the 3 boards. I just installed it on my live board and will leave it there for a couple of days to see if I catch it there.

[Adriano Faria]

The app is installed since Monday on my board. I couldn't find anything in the logs related to it.