Contact Us

[Duhanins]

14 minutes ago, Adriano Faria said:

Use it in a forum with the setting Users can see topics posted by other users? disabled.

That will make only the opener and the staff to view the topic.

Thanks for a fast support! I ll keep you informed  

[Duhanins]

Hi again

So i check all settings and noticed that i can set in acp only one fixed member id (topic starter announcement) 

so privacy settings won't worked. Cause topic will be started always from the 1 same member, but not from an original user.

I think if user created contact us form, new topic on forum should be pasted under his username, than privacy settings will worked. Otherwise no.

But anyways better to create ticket system. Like it will be conversations in this module, so new topics won't be created. Just inside contact us system. Registered user will see pending requests, answered or closed status. So he can feel free to answer there or add something which he missed. Administartion or mods will receive pending requests and answer there.

 

[Adriano Faria]

5 minutes ago, Kekcik said:

so privacy settings won't worked. Cause topic will be started always from the 1 same member, but not from an original user.

True. I'll add this option in next version, when IPS 4.2 is released.

[Duhanins]

Just now, Adriano Faria said:

True. I'll add this option in next version, when IPS 4.2 is released.

thanks. will wait 

[Duhanins]

11 minutes ago, Adriano Faria said:

True. I'll add this option in next version, when IPS 4.2 is released.

can you make what i need for an extra? contact me pm pls 

[Meddysong]

How would I create a link to a specific department, Adriano?

What I mean is that I have the standard menu item which leads to /contactus. Then the user has to choose the department.

What I'd like to do in one particular case, though, is put a link on the page to a specific department, so that the user doesn't have to select the appropriate one. If the department id=3, what would my link look like?

[Adriano Faria]

8 minutes ago, Meddysong said:

What I'd like to do in one particular case, though, is put a link on the page to a specific department, so that the user doesn't have to select the appropriate one. If the department id=3, what would my link look like?

.../index.php?/contactus/&cjcontact_departments_departments=3

[Meddysong]

Thank you, Adriano. And what about a FURL? /app=core&module= ... ?

[Adriano Faria]

not sure I follow. There's no direct link to a department, so there's FURL for it. The link above is a FURL for the app + field name + ID.

[Meddysong]

There are two things I have in mind:

1) I would prefer to use a FURL: site.com/request-an-interview

2) Even if I can't have that, I don't want index.php? to be in the URL.

 

I tried this:

but it's not working.

Your link works fine but contains index.php?, which I don't want to have visible. I have the redirect in place in the ACP, so index.php? doesn't appear anywhere else. However, if I try site.com/contactus/&cjcontact_departments_departments=3 (no index.php?), then it 404s.

Any ideas?

[Adriano Faria]

No idea. The link I provided above works. 

[Meddysong]

I'll try a support request and see whether they can help. Obrigado!

[Adriano Faria]

1 hour ago, Meddysong said:

I'll try a support request and see whether they can help.

The main FURL (for the app) is cjcontact so you can use it.

[Meddysong]

Got it, mate. The FURL should look like this: app=cjcontact&module=contact&controller=contactus&cjcontact_departments_departments=3.

[AlexJ]

I used to have Contact Us app from you in IPS 3.4.x and I think then RAW took over. Do i need to uninstall old version to install this one? OR I can just click update like other add-ons? Thanks

[Adriano Faria]

This is not an upgrade from Raw app. This is a new one. 

[AlexJ]

1 minute ago, Adriano Faria said:

This is not an upgrade from Raw app. This is a new one. 

Thank you. Then I will uninstall old one, purchase this one and get this one going. 

[Genestoy]

Hi Adriano, Just bought the contact form and would like to know if it will work without any departments at all? I don't need any just all contacts sent to me. Would I just delete the "General" department?

Thanks

[Adriano Faria]

It requires at least one department. If you don't need departments, you should use the default contact form. 

[Genestoy]

Adriano,

I would use the default form but I need it to be on the top nav bar and I can't see any way to do that. Does not work the same as the default when placed there using the menu manager.

Edited June 11, 2017 by Genestoy

[Brian A.]

Adriano,

I've just notice that creating new fields won't show on the HTML email template. Is that suppose to be intended to do that or no?

[Brian A.]

@Adriano Faria, not to be rude or anything, but I've waited for your response for about three weeks, but haven't gotten any reply from you yet. When you get this, can you please answer my first post that I said to you.

[Adriano Faria]

I missed it, sorry. 

Yes, currently it is like that. I'm planning a new version when 4.2 is out. 

[Meddysong]

On 6/11/2017 at 10:41 PM, Genestoy said:

I would use the default form but I need it to be on the top nav bar and I can't see any way to do that. Does not work the same as the default when placed there using the menu manager.

Create a new menu item in your Menu Manager, choose External Link, and then provide yoursite.com/contact as the URL.

[Brian A.]

4 hours ago, Adriano Faria said:

I missed it, sorry. 

Yes, currently it is like that. I'm planning a new version when 4.2 is out. 

Its okay. Okay. That's great!