JTHastings Posted September 29, 2020 Posted September 29, 2020 Any update on the update/fix for this?
JTHastings Posted October 2, 2020 Posted October 2, 2020 Just looking for an update on this! I just launched a new site and not having our Auto Welcome working is very frustrating. Anyone know where we are at on this one?
James101 Posted October 4, 2020 Posted October 4, 2020 Hi, I am facing an issue where the Auto-Welcome message and emails are not being sent? Thank you
Runar Posted October 4, 2020 Posted October 4, 2020 @JTHastings and @James101: Would you be able to be a bit more specific regarding what doesn't work? It works for me (finally), with PMs sent immediately to new members.
James101 Posted October 4, 2020 Posted October 4, 2020 Hey @Runar, I have set up a private message and email to be sent to new members when they signup. They are not being sent currently.
Runar Posted October 4, 2020 Posted October 4, 2020 Have you set it up to be sent immediately or with a delay? And have you checked both the Error and System logs?
JTHastings Posted October 4, 2020 Posted October 4, 2020 (edited) Mine is not posting (creating) posts in the topic I specified nor is it doing the Chat Box function. Not sure if anything else but for me that is pretty significant. Error logs are clean Edited October 4, 2020 by JTHastings
shaven Posted October 7, 2020 Posted October 7, 2020 Great plugin providing an essential feature! Thanks a million! One problem: the tags aren't all parsing correctly. Here's what happens with the ones I've tried: %member_name% - outputs a string similar to the previous Facebook issue %sender_name% - doesn't parse at all, just outputs "%sender_name%" %board_name% - actually works! My users are imported via CSV if that helps and the forum was built on 4.5 from the start. kristengraham7 1
Justin Stellman Posted October 13, 2020 Posted October 13, 2020 @Michael.J I just installed your Auto Welcome app. Very slick! What's the difference between sending a Personal Message or an Email. If I send the former, they already get an email notification. Is this redundant or am I missing something? Thanks! Justin
Justin Stellman Posted October 13, 2020 Posted October 13, 2020 @Michael.J Is there a way to only apply this plugin's settings for new members? I turned it on and it automatically sent a million email messages and status updates that I had to delete? For the status updates and topics section (since they're public) is there a way to have 4 or 5 variations of "canned" text that it could automatically cycle through? The way it is now, our members will see that I type the exact same message to new members and that will look a little weird. thanks!!
Runar Posted October 13, 2020 Posted October 13, 2020 1 hour ago, Justin Stellman said: What's the difference between sending a Personal Message or an Email. If I send the former, they already get an email notification. Is this redundant or am I missing something? A personal message will create a conversation on your community, so if the member replies you'll get their answer to your inbox (or the inbox of the member you set as sender). If you send an email, the conversation and their replies will not be a part of your community. 1 hour ago, Justin Stellman said: Is there a way to only apply this plugin's settings for new members? I turned it on and it automatically sent a million email messages and status updates that I had to delete? I had the same issue, and posted about it on page 27: https://invisioncommunity.com/forums/topic/410417-auto-welcome-support/?do=findComment&comment=2830633 1 hour ago, Justin Stellman said: For the status updates and topics section (since they're public) is there a way to have 4 or 5 variations of "canned" text that it could automatically cycle through? The way it is now, our members will see that I type the exact same message to new members and that will look a little weird. Not currently possible, it seems.
Prank Posted October 13, 2020 Posted October 13, 2020 Just now, Michael.J On 8/18/2020 at 5:27 PM, Prank said: Whats the first thing I should do to troubleshoot? Was this after updating to IPB 4.5? On 8/25/2020 at 4:34 AM, Square Wheels said: Is this 4.5 Compatible? Just released an update that is pending approval. Sorry Michael I only just saw this. No my forums are still 4.4.
Emediate Posted October 14, 2020 Posted October 14, 2020 (edited) This is not working for me on 4.5. Everything is set up correctly to send a PM immediately, but nothing happens. I have sent the System Error log to you via PM. Edited October 14, 2020 by Emediate
Square Wheels Posted October 14, 2020 Posted October 14, 2020 @Michael.J, it would be great to have this back. I think I suggested it before, maybe make it a paid app to add some incentive to make it work for 4.5? MFirehouse 1
MFirehouse Posted October 14, 2020 Posted October 14, 2020 This is a key element of our 4.4 community. I have a new forum I'm setting up right now (different focus and topic) and this was the second plugin I went to add. I got this error: I am completely willing to pay for this plugin if needed.
Emediate Posted October 19, 2020 Posted October 19, 2020 @Michael.J can you just acknowledge this so we know whether to wait or move on. I can see you have been online multiple times but not read my PM yet, or responded in here. Can you give us a heads up please? Runar and svit 2
Justin Stellman Posted October 19, 2020 Posted October 19, 2020 On 10/12/2020 at 11:07 PM, Runar said: Not currently possible, it seems. Thanks @Runar Is there an option in the works (or live) that would apply these setting for any "new" members rather than anybody who joined in the past @Michael.J?
optrexnz Posted October 21, 2020 Posted October 21, 2020 I just installed it and had to remove 1250 welcome messages, but that aside, is it possible to tag someone in the welcome message (post) ?
Justin Stellman Posted October 21, 2020 Posted October 21, 2020 @optrexnz I had the same problem. It took me hours to fix so I disabled it. I wanted to have a setting or checkbox that could apply to new members only. I'm not using it until that happens cause that ate up 2 hours out of my day! @Michael.J optrexnz 1
optrexnz Posted October 21, 2020 Posted October 21, 2020 27 minutes ago, Justin Stellman said: I had the same problem. It took me hours to fix so I disabled it. I wanted to have a setting or checkbox that could apply to new members only I should perhaps also say that subsequent from my post, I had a further 5 batches of 1250 to clear down. 😳
Justin Stellman Posted October 21, 2020 Posted October 21, 2020 37 minutes ago, optrexnz said: I should perhaps also say that subsequent from my post, I had a further 5 batches of 1250 to clear down. Ya it's crazy. It ruined my night last week. I had to spend horus fixing it! I don't know why a setting like that wouldn't have been put in from the start. Hopefully @Michael.J sees this and adds a workaround or update of some kind!
Runar Posted October 21, 2020 Posted October 21, 2020 As mentioned earlier in the topic, there is a bug when sending private messages to members after X hours. If you set the message to send immediately after signup, nothing bad happens. If you set any delay, it will send the message to everyone. This is a bug, not a missing option. I just hope @Michael.J responds soon, as this can be quite serious. Justin Stellman 1
bosss Posted October 21, 2020 Posted October 21, 2020 I downgraded to 2.5.6 ver. and works fine - had problems with 2.6.1 ver. (no new topics , no PM). Mercury5 1
Mercury5 Posted October 21, 2020 Posted October 21, 2020 3 hours ago, bosss said: I downgraded to 2.5.6 ver. and works fine - had problems with 2.6.1 ver. (no new topics , no PM). I'll give that a try, thanks.
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