IP.Chat help!

[Smokey-Rev]

Hi guys, i installed the iP.Chat but when I go to enter the chatroom it says its loading then it gives me "You've been kicked from the chat"


Obviously a bug in the beta, can anyone help with this issue?

[DawPi]

The same problem. My chat was kick me. :(

[Warzone]

yeeeh same for mee^^,). <_<

[Klisis]

Same.

[Gavrisimo]

I get this error:

[#CJOIN-0] There was an error connecting with the chat room. Please notify an administrator.

[Smokey-Rev]

Seems like the Chat isn't ready then huh? :P

[Warzone]

:unsure: awww

[roc13x]

When it says you are kicked, click the "Leave" button in the corner, then re-enter the chat tab, and it will work.

[Smokey-Rev]

I know i was looking forward to offering it as a Premium feature for my members :(

[Gavrisimo]

Well at least you guys do get in your chat, but then you are kicked, while for me, i cant even open it now... :D

[Warzone]

[quote name='DarkGizmo' date='02 December 2009 - 04:19 PM' timestamp='1259770789' post='1884266']
I know i was looking forward to offering it as a Premium feature for my members :(


Yeah, kinda me to :D haha ;)

[Warzone]

[quote name='theGaVrA' date='02 December 2009 - 04:22 PM' timestamp='1259770975' post='1884269']
Well at least you guys do get in your chat, but then you are kicked, while for me, i cant even open it now... :D


hahha!! aww:D

[Adriano Faria]

What's Account Key ? My user ID on this forum ?

[#CHAT-01] The chat room has not been properly setup by the administrator (the chat room account number has not been supplied).

[bfarber]

It's likely the "You've been kicked" issue is due to a conflict with the maximum room count, and the fact that we are allowing unlimited use during the beta period. We are investigating this on our end and will update you shortly.

@theGaVrA - I suspect your server is not allowing outbound remote connections, in which case you would be unable to use chat (or the spam monitoring service, for example). The "-0" in the error code means the chat script couldn't connect to our server.

[Gavrisimo]

After like 5th entered "Account Key" i did manage to open Chat, but it looks like this:

[Warzone]

[quote name='Adriano Faria' date='02 December 2009 - 04:25 PM' timestamp='1259771136' post='1884274']
What's Account Key ? My user ID on this forum ?


:

• Login to the Client Area and go to New Purchase. Find IP.Chat: Free under Invision Power Board Optional Addons and click Buy Now.
• Order as normal, the package is free so you will not be charged. (if the system prompts you for payment information just skip/ignore that prompt and go back to the Client Area home page - we are working on fixing that error)
• Go to Your Downloads and download the IP.Chat package.
• Go to Your Purchases and select the IP.Chat package.
• To use IP.Chat it must be associated with an IP.Board or IPS Community Hosting package. Select the package to associate with and you will then see a chat service key appear.

[bfarber]

[quote name='Adriano Faria' date='02 December 2009 - 11:25 AM' timestamp='1259771136' post='1884274']
What's Account Key ? My user ID on this forum ?


Please read the pinned topic in this forum. It explains how to obtain your account key.

[Gavrisimo]

[quote name='bfarber' date='02 December 2009 - 04:26 PM' timestamp='1259771199' post='1884276']
@theGaVrA - I suspect your server is not allowing outbound remote connections, in which case you would be unable to use chat (or the spam monitoring service, for example). The "-0" in the error code means the chat script couldn't connect to our server.


Well i am using spam monitoring service, so it's not that. :)

Like i said, i kept on generating account key's untill one worked. But now my chat look all weird... :D

[Adriano Faria]

[quote name='bfarber' date='02 December 2009 - 01:27 PM' timestamp='1259771226' post='1884279']Please read the pinned topic in this forum. It explains how to obtain your account key.
Yep, sorry:

Once the install is complete you can go to My Apps and select Chat Services. Just enter the chat service key found under Your Purchases in the Client Area to activate.

[Adriano Faria]

Only accessed one time... after that:

"You've been kicked from the chat"

[AtariAge]

[quote name='theGaVrA' date='02 December 2009 - 10:15 AM' timestamp='1259770524' post='1884260']
I get this error:

[#CJOIN-0] There was an error connecting with the chat room. Please notify an administrator.

I am also seeing this error. I am also using the spam service without any issues. If I need to open up certain ports, please let me know. :)

..Al

[texterted]

I get that error sometimes but clicking on the chat link on the navbar again will let it work.

So it's buggy... but we expected that.

Great work IPS keep it up and thanks!

[#CJOIN-0] There was an error connecting with the chat room. Please notify an administrator

[AtariAge]

[quote name='texterted' date='02 December 2009 - 11:15 AM' timestamp='1259774110' post='1884310']
I get that error sometimes but clicking on the chat link on the navbar again will let it work.

So it's buggy... but we expected that.

Great work IPS keep it up and thanks!

I did not try clicking on it a second time, but that indeed worked. And I'm not getting kicked out of my own chat room. :) If I leave and come back, it loads properly. However, each time I do so, it adds another copy of my user to the "Online Chat Users" box (so there are three copies of me right now..)



..Al

[Rheddy]

When the final version is released, is it going to be free to those who have an active license to IPB?

[Adriano Faria]

[quote name='Colonel Wolfie' date='02 December 2009 - 02:37 PM' timestamp='1259775479' post='1884320']When the final version is released, is it going to be free to those who have an active license to IPB?

The pricing of the chat service is yet to be announced and will be based on how many people you have in your chat room at one time. Details of the package levels and pricing will be made available at a later date. The good news is that the first chat package level will be free for active IPB license holders.
http://community.invisionpower.com/topic/299705-ipchat-beta-testing/

:thumbsup:

Pricing