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AtariAge

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Everything posted by AtariAge

  1. Guess I've never seen or used that. Will have to look! 🙂 I was thinking it had something to do with the new badges feature.
  2. In the video he sent me, I did see he's using a password manager to login with. As he has two accounts, I saw that he had to choose which username/password to use. It's quite possible the password manager is hitting the Twitter button. Let me ask him to login manually instead of using that browser (or browser plugin) password feature and see if that makes a difference. I would not be surprised at all if that's what's happening. Will report back here once he tries that. No, I don't have anything like that, which I assume is a 4.6 feature? I'm still on 4.4.10 (but not for long, I hope). 😄 Thank you.
  3. I looked in the ACP at both accounts, and neither of them show he is connected to Twitter. I then logged in to both accounts from the ACP and neither of them are connected to Twitter or any other services. This is what I see for both of them: The video he sent me clearly shows the forum redirecting to that Twitter authorization page as soon as he logs in. I am not seeing that behavior, either when logging in through the ACP or logging in manually using the username/password. And neither account is connected to Twitter. And I've never had any other users describe this behavior. I'd like to believe it's something on his own machine, but he also tried this on multiple machines (of course, both machines are probably configured in a similar fashion). It's really bizarre.
  4. Thanks for the response. I asked him for a video and he sent me one that shows him logging in and the forum immediately redirecting him to the Twitter authorization screen. I also asked him if he signed up using Twitter and he says he has not. I can look at his account settings to see if he's enabled Twitter. Is there any way I can tell in the ACP if a user registered using Twitter or another service?
  5. This is a new one for me... I have a user attempting to create an account on my forum, and stating that after they register and login, they are being prompted to link their Twitter account. They have created two different accounts and have tried multiple computers, but this is apparently happening consistently. If I login to the account via the ACP, I do not see this. The customer gave me the password to the second account they created, so I tried logging in normally and I also do not see this issue. I have never seen this issue before nor has anyone ever reported it to me. I also created a new account and verified that this new account was able to login without this authorization request showing up. Here's the authorization prompt they are seeing (I hid their Twitter account name, which is normally visible at the top of the page): If anyone has any insight as to why this might be happening, that would be greatly appreciated. Currently running 4.4.10 (yes, I will be upgrading to 4.6.x soon, working on that now). Thank you!
  6. Thank you @Jim M, that did the trick! I don't think I've ever manually edited these settings before, and I had no idea there was custom URL associated with them. I assume that the conversion from 3.4.x to 4.4.x populated all those fields (I don't recall if 3.4.x had these same settings or if they were introduced in 4.x). I'm kind of curious how these two pages of Storage Settings look on a new, stock install of Invision, as this seems like cruft carried over from 3.4.x. Every single one of the many settings on the Storage Settings page points to the same uploads directory, so it would be helpful to know how people typically have this setup in 4.4.x. Thanks again for your help, if this happens again now I'm at least familiar with those Storage Configuration settings so hopefully I'll be able to resolve it myself!
  7. Yeah, that was one of the first things I did, as well as disabled Redis caching.
  8. Unfortunately, the above values don't match at all what is in ACP -> Files -> Storage Settings -> Configuration. And the storage settings look correct as well: What I'm seeing is the pages still contain tons of references to AtariAge.com (for instance, it's trying to load all the CSS from that server instead of my test server which is running on another domain), even though I cannot find that domain anywhere in any settings. I also searched through the settings in the database to see if there were any references there, but they could be hiding in other tables for all I know. This is not an issue with the production sites. I'm trying to setup a test site so I can do test upgrades from 4.4.10 to 4.6.6, which is going to be a fair bit of work before I can upgrade the live site (have a custom theme that needs to be redone, several commercial third-party skins that have to be updated, and a slew of plugins/apps, many of which have not been updated from 4.4.x to 4.6.x as they were custom work), and of course I need to make sure the actual upgrade scripts work (as I've had issues with them failing in the past!) If you'd like to look at the test site, I'd be glad to give you the URL to that and any other information you may need. I really would like to get this issue resolved, as it's preventing me from doing any further work on the upgrade. Thanks!
  9. Seeing the same message (or messages) every day even though I dismissed the same message the previous day is supremely annoying. Unfortunately, it's not always easy to just upgrade your forum when such a message appears. Smaller forums, sure, but when you have a large forum with a custom theme (as well as third-party themes) and various third-party plugins and applications (many of which were custom jobs written for your forum), it's non-trivial to just update your forum on a whim, especially with major revisions of the software. I know I need to upgrade the forum, I don't need to be reminded every single time I visit my forum or ACP.
  10. I've done both several times, it hasn't made any difference whatsoever.
  11. So, I took a look in the datastore directory after nuking it and then reloading a page.. There's a file by the name storageConfigurations.7b9af95956.php, so I took a look at it, and sure enough it has various references to atariage.com instead of the test URL I'm using: My Storage Settings / Configurations are all correct, so no idea where it's getting these incorrect URLs from.
  12. This is what I'm seeing, btw. This is the ACP, the forum looks about the same.
  13. Yes, everything was copied over. I just verified that all the subdirectories are in the /uploads folder, just to be sure.
  14. The site URL is correct in the conf_global.php, assuming that's what you mean. Storage configuration is fine, those are all pointing to the correct location.
  15. I also ran the IP4 requirements script and that looks fine... I'll install the GMP PHP extension later. And I'll be running PHP 7.4, but had to use 7.3 to get the 4.4.10 forum to run. Also plan on switching to MariaDB, but just want to get everything running before I start playing with that and a few other things.
  16. Greetings, It's time for me to upgrade my forum from 4.4.10 to 4.6.6. I am attempting to setup a test forum so I can get my themes, plugins, and applications updated to 4.6.x, as well as making sure the upgrade scripts run without any problems. I was able to copy all the files over to a new destination (on another server) and copy the database as well. Unfortunately, while the themes were rendering properly at one point, now none of them are rendering properly (the CSS isn't displaying, for instance), either on the forum or in the ACP. If I look at the source, I can see that the CSS and many other elements are attempting to load from the live site (atariage.com) rather than my test domain (which is slightly different). I did update the site URL in conf_global.php. I tried using the "Support", "Something isn't working..." in the ACP, but that doesn't help. I disabled caching as well (normally using Redis) and removed all the files in the datastore directory, but that didn't help, either. For some reason it's still picking up the old domain. I've run into this issue in the past and it's always a bit frustrating to fix. Any insight on how I can potentially fix this would be greatly appreciated. Thank you!
  17. I like your suggestions. Since people can continue to read the topic by simply logging off or using another account, allowing people read-only access to the topic would be nice. And I also like the idea of putting someone on moderation preview for a single topic rather than banning them entirely from the topic. I'd probably use that option first if it was available, depending on the circumstances of the individual's post or posts in said topic. ..Al
  18. That sounds encouraging, I will keep my eyes open for any related announcements. Thank you.
  19. Thanks, Matt, appreciate the frank answer. Zapier looks like an interesting service, and I can think of many ways to utilize it. Unfortunately, Invision's Cloud solution would be prohibitively expensive for me as I routinely have over 500 visitors on the forum and over 400GB of files in the uploads directory. At minimum, I'd need your 750 user service at $590/month, which is more than I pay for the two dedicated servers I'm currently using, to say nothing of the 100GB media and data storage limit.
  20. I've given up on this happening. It's been two years since my first post on this subject above, and nothing's happened yet. Which is a shame, I've created several new forums on my site since then, and it's nigh impossible to move all the relevant threads without being able to mass moderate topics based on a search. Really disappointed in Invision regarding this, as it was an important tool for those with large sites that have many forums and posts.
  21. I finally got this working. I ended up installing PHPMailer and writing a PHP script to send mail using the same parameters the forum should be using. When I turned full debugging on, I could clearly see that the server was blocking the outgoing requests.. I then dug through the WHM firewall settings more carefully, and saw several related to SMTP.. Including this one: After turning this off, it all worked magically. I'll be monitoring it for a while to make sure A) I'm still getting emails from the forum and B) The bounces are being properly captured and accounts are disabled. I definitely should create a guide for this to save others from the headaches I ran into! Seems to be working well so far, it's already blocked for members for having bad emails, and I know there are tons more. Hopefully this will help cleanup my mail reputation so Gmail and other providers stop dumping mails from my domain into users' spam folders! ..Al
  22. After playing with this some more, I'm pretty sure Amazon SES/SNS is setup properly, but I simply cannot get past the "Connection Refused" when I attempt to use Amazon's SMTP server with my credentials. I was able to use this page to manually test sending emails on the command line from the same server, so it's not a firewall issue, either: https://docs.aws.amazon.com/ses/latest/DeveloperGuide/send-email-smtp-client-command-line.html That worked without issues. I have no idea why it's failing when going through the forum. I did have one instance where Amazon started sending emails even though I still received the "Connection Refused" report from the ACP, and there were even two bounces for which I received bounce emails from Amazon and Mail Bouncer did catch them as well: However, try as I might, I simply cannot get the ACP setup without getting the errors. I'm not sure why it worked briefly one time, even though the ACP still reported the refused connection. I also looked through Amazon SES and could not see anything in the way of an error log that might provide some insight, nor do I see anything like that in the ACP. Does anyone have any ideas on how I can try to resolve this? Thanks! ..Al
  23. I've setup Amazon SES and SNS to the best of my abilities (considering I've never used these services before), but when I try to setup SMTP to point to the Amazon server, I get a "Connection Refused" message from the ACP, and then any emails it attempts to send also get the "Connection Refused" message without further details.. The ACP reported, IPS\Email\Outgoing\Exception: Connection refused (111) I am using Cloudflare, and I did setup the bypass firewall rule for the endpoint, but I'm not even getting that far. I have the right SMTP credentials entered in the ACP: Screenshot on Amazon (not too useful, since I'm not going to show the actual credentials): Domain and email (editor@atariage.com, which is the email address used by the forum) are setup and verified. I sent a test message from within SES and received it fine. I have notifications setup as follows: Topic subscription is setup as follows: Here's the endpoint firewall rule I setup in Cloudflare. Haven't setup anything else there related to this yet: Any insight anyone can provide would be greatly appreciated. Hopefully it's something simple I'm missing.. Thank you and take care!
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