General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
Need assistance? 🤚
Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,360 topics in this forum
-
-
- 1 follower
- 1 reply
- 174 views
No button to create a table? What about heading?
Last reply by Marc, -
-
- 1 follower
- 1 reply
- 169 views
I see this option in my ACP, and I've received some requests from users already, but honestly, I'm not sure how to direct users to do that. I searched here, with Google, asked AI, and checked documentation to no avail. Thank you! Search terms: data erasure request, delete account
Last reply by Richard Arch, -
-
- 3 replies
- 184 views
Ive tried contacting sales department about this question but i have not gotten a response from them. I figured id ask the community. I am thinking of moving to moving from cloud to self hosting due to budgeting, but before i do i wanted to make sure that api is available for the self hosting option.
Last reply by th0rn, -
-
-
- 2 followers
- 4 replies
- 194 views
Can someone from IC look into this and help with optimizing them, please? Under Meta Tags in ACP, we find 3 entries - / /forums /forums/* Not sure if these 3 entries came with default installation or if we need all these 3. We've added a new meta tag under each of the above as under to prevent auto zooming-in of the screen on mobile devices which happens when tapping on the Language dropdown in our header - <meta name="viewport" content="width=device-width, height=device-height, initial-scale=1, minimum-scale=1, maximum-scale=1, user-scalable=no" /> However, this tag is getting rendered on only the homepage/forums but not bl…
Last reply by WebCMS, -
-
-
- 1 follower
- 3 replies
- 207 views
I am currently looking at building connections between two communities but do not know where to start for this project. Both are niche sub-cultures in the same hobby and look to bolster the other in focused topics primarily as a information sharing knowledge base. Essentially one site is a "Wikipedia " and supported forum whereas another is a product focused community. One site needs to have data available on the other, how can I go about automating this? Does anyone have any examples? If I want users that sign up to one community to be able to access the other, I know this is possible but given one is self-hosted and another is cloud would that make any difference …
Last reply by Marc, -
-
-
- 1 follower
- 5 replies
- 176 views
For notifications I enabled “follow content” after I made the first post in the club. As a test another person replied to that post but I didn’t receive any notifications. The option for follow discussions send me: a notification when new content is posted is selected. The aim is we want to test the following: If all members will be notified when a discussion is started within a club If all members will be notified when someone comments on a post or will it only be the author of the post within a club If all members will be notified when a document is uploaded within a club GMP support is enabled and there doesn't seem to be any issues …
Last reply by Jim M, -
-
-
- 2 followers
- 2 replies
- 152 views
Hi, I received such info from PayPal. Is current IPS compatible with PayPal complete payments? if so, do I need to activate anything in IPS to run it?
Last reply by PatrickRQ, -
-
-
- 2 followers
- 3 replies
- 188 views
Hello , I need to create a simple pop up windows for general messages purpose on the main page of the board. It's possible on Invision boards without modify code or skin? thanks
Last reply by Marc, -
-
-
- 2 followers
- 4 replies
- 234 views
I have attached and embedded an .mp4 video to a post in the forum. Now I want to embed the same video to another post. I try to paste the link to the video (the link starts with https://content.invisioncic.com/u324175/monthly_2024_07/ etc...), but the video is not embedded, it just pastes the link. Is there a way to embed it? Thanks!
Last reply by Marc, -
-
-
- 2 followers
- 10 replies
- 308 views
Been trying to migrate from Wordpress wpForo 2.3.5 on mywiseguys.com to my Invision Community 4.7.17 with domain mywiseguys.net In short, I'm leaving the wordpress for some frontend BS work that have custom apps but anything community I want on invision community. of course it would be pretty awesome if you could register on one site and use the same username and password on both sites BUT not necessary. I do, however, need everything in wpForo moved/migrated to Invision Community to include attachments. I tried the conversion but it keeps failing with wrong upload path but I tried full path, just public_html path
Last reply by Marc, -
-
-
- 1 follower
- 1 reply
- 144 views
We would like to send bulk mail to all members except those that have purchased a specific product. Is this possible? I don't see this option, but maybe I am just missing it.
Last reply by Jim M, -
-
-
- 2 followers
- 4 replies
- 183 views
I have been trying to follow your documentation https://invisioncommunity.com/4guides/getting-started/migrating-from-another-platform/running-the-conversion-r211/ it doesn't say both installations need to be on the same (localhost) but trying to do the convert (migrate) from a remote to localhost doesn't seem to work but I would like confirmation before I go through all the work of trying to move my remote host (eventguyz.net on scalahosting) over to my preferred localhost (mywiseguys.net on a2hosting). Can you convert from remote Invision Community (4.7.17) to local Invision Community (4.7.17)? Another another question I hope I can find the ans…
Last reply by Cowboy Denny, -
-
-
- 1 follower
- 9 replies
- 497 views
I'm currently building a new website which lead me to trying out a bunch of different CMS systems including wordpress joomla drupal typo3 woltlab suite (articles) xenforo + xenaddons article management system winter cms I came to the conclusion that invision community despite originally being a forum software ironically has the best content management system. (Pages Application) Paired with the "Axen Article System in Pages Plugin" + some custom Tweaks it allows me to run multiple independent article/blog sections, each with different custom fields and blocks on my website. Something i simply cannot do with some of the other contenders. With ot…
Last reply by Marc, -
-
-
- 2 followers
- 11 replies
- 412 views
Having a bit of an issue that I'm pretty sure is just something that I'm missing in settings somewhere, but for the life of me can't find it. 😐 We have banned accounts in a member group with specific settings (denying access), and it is set to not allow filtering by that group. But when you start typing a username in a Private Message or a tag, the banned names are showing up. Here's an example that shows an active username followed by a banned user. How can I get any name in the banned user group to not show to the public in this way? Thanks!
Last reply by Marc, -
-
-
- 1 follower
- 1 reply
- 147 views
Are there any available settings for the NSFW filter Invision has now? Once you click "view anyway" on one image, it removes the filter from all images marked NSFW and it doesn't come back unless you clear your browser cache. It would be preferable to have the filter pop back on once the user refreshes or leaves the page, so they can still browse the website safely without worrying about whether or not they remembered to clear their cache or if they recently viewed a NSFW image.
Last reply by Marc, -
-
-
- 2 followers
- 3 replies
- 235 views
When using Invision Cloud, is there somewhere in the Admin I can adjust the sender field on user communications to represent my brand? Eric
Last reply by Jim M, -
-
-
- 1 follower
- 1 reply
- 218 views
@Marc This is about the auto-complete field when you're creating a new PM. The member search when you type a name loads banned accounts: The member you see above is permanently banned. The problem is the code in applications/core/modules/front/system/ajax.php that doesn't skip banned members when loading the results: /** * Find Member * * @return void */ public function findMember() { $results = array(); $input = str_replace( array( '%', '_' ), array( '\%', '\_' ), mb_strtolower( \IPS\Request::i()->input ) ); $where = array( "name LIKE CONCAT(?, '%')" ); $binds = array( $input ); if ( \IPS\Dispatcher::i()->…
Last reply by Marc, -
-
-
- 4 replies
- 198 views
We have a spate of one time posters posting a question, viewing the answer then disappearing and some of the team are getting annoyed by this (rightfully so) A colleague and I have been talking about this for years and I was wondering if anyone had every some a plugin / app to email topic authors to respond to answers to their posts with at least a Thanks? (typically british don't you know lol) Does anyone have a solution how to get round this? how to encourage them in an automated sense? Cheers
Last reply by loccom, -
-
-
- 2 followers
- 6 replies
- 270 views
Are there any scaling limits to imports on invision cloud? I have about 200k users I'd to move from my old platform. Eric
Last reply by Marc, -
-
-
- 2 followers
- 1 reply
- 175 views
I've enabled site promotion > social sharing in the admin but I don't see it on blog posts for users. Is it something that only works on forums? Or am I missing something? Eric
Last reply by Marc, -
-
- 1 follower
- 1 reply
- 264 views
Is there a place where I can track how much of my storage on the Invision cloud that have been used?
Last reply by Randy Calvert, -
-
- 2 followers
- 6 replies
- 279 views
I'm testing my new Cloud invision site before I migrate everyone. When I try to create a fairly long blog post using one of my test member accounts (at the member level), it gives me the following error message (see attached) and fails to create the blog post. Is it possible that there is a length limit on blog posts? I seem to be able to create blog post with the admin account no problem. Also, in the blog post editor, when I click the <> for the code box, why is it giving a member the ability to insert all sorts of code into blog posts (see second attached screenshot)? It seems like that is super dangerous?
Last reply by Jim M, -
-
-
- 7 replies
- 238 views
Have been trying a way to either remove or change the default RSS feed link, as it doesn't provide any current postings. The link I'm referring to is the /?rss=1 as in my case, it only shows articles made back in May. I created a new RSS feed to give out but, I would like to change the default one to have it include current and future articles.
Last reply by Jim M, -
-
Pages Vs Articles - Having a hard time understanding what a Article is ? It almost looks like a article is a form maker ? anyone help so i can wrap my head around this ?
Last reply by Marc, -
-
- 1 follower
- 13 replies
- 364 views
I have uploaded the .htaccess to my /api folder. However the "In order to use the REST API:" message never goes away. How do I go about enabling this?
Last reply by Jim M, -