General Questions
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,358 topics in this forum
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- 3 followers
- 7 replies
- 291 views
I cannot see terms at bottom of page how to add terms and conditions and if i also want to add refund policy page
Last reply by Saurabh Jain, -
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- 2 followers
- 4 replies
- 171 views
Hello -- My auto-generated-by-Invision site map (crawled by Google Search Console yesterday) is claiming to have 34,554 pages on it. Yet my site is running at 17,752 blogs + 49,025 posts = 66,777 potential pages that should be on that site map unless I'm missing something. Any idea what is causing the difference? Thanks, Eric
Last reply by Jim M, -
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- 1 follower
- 3 replies
- 256 views
Hi, Is it possible to bulk delete memebrs from my system? I need to do a cleanup from my user base Thanks
Last reply by Jim M, -
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- 1 follower
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- 133 views
On our old board we where able to insert mycode (shortcodes to format things) now we need to use the CKEditor toolbars, which is perfectly fine but there is a annoying limitation and I'm wondering if anyone found a way around it. When creating a custom button you can add a option, but no way to add 2 or even 3 options so you can prefill all info instantly. What I would like to insert as an option are Picture and Title for our monthly updates, it shows an avatar of one of our team members and title of the subject they are talking about. Creating the HTML for it isn't a problem but I would like to have the 2 options in the popup so our team members don't have…
Last reply by Marc, -
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- 2 followers
- 1 reply
- 245 views
For a while, I thought you could only have one default image for the social meta image when sharing a discussion on Facebook or X.com. I have noticed that you can now have multiple images, but I am curious how this works? I know back in the day, Facebook used to allow you to toggle which image was used, but I have never had this with IPS. I haven't seen an option for changing which image is used, so I am curious about this. If you have multiple "Default share images" how does social media know which one to use?
Last reply by Marc, -
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- 1 reply
- 785 views
Yesterday 22nd Sept 2024 and today 23. Sept. our site was down for over 20 mins, and lots of sloooow traffic. otherwise, reported also by multiple members. No-one else?
Last reply by Jim M, -
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- 2 followers
- 4 replies
- 280 views
Once a post receives 1,000 views, the counter changes to a short 1K display. Is there a way to make it show the whole number, please?
Last reply by Adriano Faria, -
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- 2 followers
- 1 reply
- 185 views
By default, does the user get the same badge twice? I mean, if I have such a set of Achievements rules: Value 1 ---> badge one ==== Value 2 ---> badge one Value 2 ---> badge two ==== Will the user get badge one twice on the rebuild process/ once he hit value two? With separate alerts?
Last reply by Marc, -
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- 3 followers
- 29 replies
- 3.6k views
I just had a member logged into my forum anonymously, how is that possible when anon login is not enabled for any group ?
Last reply by Marc, -
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- 1 follower
- 3 replies
- 265 views
Hi All - I have received many requests from members of my community if they can access my Inivision membership site through a mobile app, etc. Is that possible? Wasn't sure what the options were and couldn't find anything in my research here. Thanks!
Last reply by Brian Heg, -
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- 222 views
We've just tried out the new "Live Topics" feature that was added last year, but we didn't manage to get the live video stream working. What did we do? I have set up a new "test live topic" and entered a random currently running live stream from YT, e.g. that one: https://www.youtube.com/watch?v=nV8_nx_QpQM Also tried the URL vom YT's embed code: https://www.youtube.com/embed/nV8_nx_QpQM?si=QzsBwgEESYpC4Gcc The result for all browsers (except one, more below) is an empty black rectangle. Browsers tested: Chrome, MS Edge, Firefox, Safari, Chrome Mac. Result: The only combination where I could get it work, was Firefox (Windows) with an ad-blocker …
Last reply by Marc, -
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- 2 followers
- 7 replies
- 407 views
You folks have been soooo helpful I'll ask for even more help. Our main page, shown below, is messy. This was a conversion from Nabble and the description info makes the page longer than it needs to be. We need to keep the descriptions, but is there a way to prevent them from showing on the main page? Just show when you click on them? I've tried several things but haven't found the right switch yet. Thanks in advance.
Last reply by Como, -
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- 1 follower
- 3 replies
- 172 views
Hi, we ant to change the adderss we use on the forum from forum.xxxx.xx to forum.yyyyyy.yy how do this work, can I just change the DNS and all good or is there a bigger operation?
Last reply by Marc, -
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- 1 follower
- 3 replies
- 147 views
Hello -- I'd like to turn off the notification that there is a blog post that needs moderation due to violating a word filter but I can't seem to find where I do this? Can you help? Thanks! Eric
Last reply by Jim M, -
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- 2 followers
- 4 replies
- 193 views
We just got our community up and running and loving it. However, I cannot seem to get the group promotions to work. In this example, our goal is to promote members of certain secondary groups to other secondary groups. For instance, we want to add anyone in the following groups to a specific secondary group: I want to be added to the secondary group "Old World." I have tested this with a member, and they have logged in, but it doesn't work. What am I missing here? Do I have to do something else to trigger the promotion? The promotion is on, and this seems simple enough, but I can't get it to work.
Last reply by DaiAku, -
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- 1 follower
- 2 replies
- 142 views
I'm a newbie at this since my 2300+ member Nabble forum was just converted yesterday. But I'm surprised that each member has to choose whether or not to follow content they've created or replied to. It would seem that it would be automatic that a member would follow his/her content, but it looks like "Automatically follow content" is set to off. Is there a way to set it to on and then let them turn it off if they want?
Last reply by Gary Lewis, -
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- 1 follower
- 1 reply
- 137 views
We have enabled Entra ID (Azure AD) login, but is there a way of disableing the standard email/password login so everyone is forced to use the Entra ID login option?
Last reply by Marc, -
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- 1 follower
- 1 reply
- 151 views
Hey all, I did some searches and came up empty, so I apologize if I missed something there (I probably did). What does it mean when a banned user is showing up in the online users list? I checked to verify they are banned, and they are (it wasn't recent). My guess is they are just seeing a message saying they are banned and can't do much else. I thought it was an admin online thing at first, but I checked logged out and can see them online, too. I'd prefer they be excluded from the online users list, but I guess I'd need some customization for that, and it's probably not worth it. 🙂 Thanks for your time! Patrick
Last reply by Jim M, -
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- 1 follower
- 5 replies
- 217 views
My users must purchase a subscription plan to access my forum. I want to create coupon codes to allow some users a discount. I see I can create coupons with no restrictions that can then be used on Subscriptions. This method only gives a discount on the first payment—is there a way to have the coupon code apply to every recurring payments?
Last reply by Marc, -
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- 1 follower
- 3 replies
- 166 views
Hello The Mobile Footer has very structured link options (home/forums/notifications/etc..)- The Mobile Footer sticks to the bottom of tablets and mobiles, providing quick access to commonly used areas of the site. Can the links be customized? For example: Adding new link buttons Editing current link options Re-order buttons Thanks.
Last reply by Jim M, -
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- 2 replies
- 205 views
Hey guys, I wanted to confirm a couple of things I had read surrounding IPS5, Are plugins being abandoned in IPS5 meaning that all plugins have to be converted into Apps? Thanks, P
Last reply by panzerscope, -
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- 1 follower
- 3 replies
- 175 views
I apologize but I apparently did a setting change somewhere that now requires the user has to log in to see the site. Any guest sees only a login page. Could someone help me find the setting to change it back? I validated the page is available to everyone including guests, menu is available to guests but you can't see any of it unless you log into the site.
Last reply by teraßyte, -
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- 3 followers
- 6 replies
- 643 views
Does anyone know if there's a modification that allows you to send a message to two members, without needing to copy and paste the same message and sending it twice using the alerts tool?
Last reply by Joey_M, -
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- 3 followers
- 5 replies
- 1.2k views
Is that possible at all? Users can go to the Orders page and cancel invoices. These are not “renewing” invoices. They are the charge for a job.
Last reply by Adriano Faria, -
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V4 Support
by LiveG-
- 2 followers
- 1 reply
- 146 views
Hello, Until when will Invision keep supporting v4? Thanks.
Last reply by Marc, -
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