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Technical Problems

Run into an issue and need help from the Invision Community Team?

Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.

If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.

Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.

Subforums

  1. Classic self-hosted technical help

    Problems related to your server or other classic, self-hosted edition issues.

    • 16.4k posts
    teraßyte
    IC 5 upgrade fail
    teraßyte,

  1. Only one topic on whole board won't open

    ~sullengirl~,
    • 4 replies
    • 502 views
    AndyF
    AndyF

  2. Support RC6

    + ORION ::,
    • 2 replies
    • 364 views
    + ORION ::
    + ORION ::

  3. [RC6] Upgraded from 3.4.7 now FURLS not working?

    Grimace`,
    • 3 replies
    • 375 views
    Black-Elmo
    Black-Elmo

  4. Sidebar: Latest Posts

    Lunars,
    • 7 replies
    • 355 views
    Durango
    Durango

  5. cron job time

    PANL,
    • 1 reply
    • 288 views
    Gnuru
    Gnuru

  6. Removing empty paragraphs?

    Day_,
    • 0 replies
    • 304 views
    Day_
    Day_

  7. Run PHP Script to Fill Custom Profile Field

    Vinlockz,
    • 0 replies
    • 270 views
    Vinlockz
    Vinlockz

  8. Entity Processes max out Resource Usage

    BrantM,
    • 0 replies
    • 261 views
    BrantM
    BrantM

  9. Forum keeps logging members out.

    AriCode,
    • 9 replies
    • 362 views
    Woodsman
    Woodsman

  10. error 111 mysql server

    mathieu messager,
    • 6 replies
    • 453 views
    xtech
    xtech

  11. have I been doing it wrong this whole time?

    Ocean West,
    • 6 replies
    • 400 views
    The Jimmo
    The Jimmo

  12. Youtube embed height restricted?

    Heyhoe,
    • 2 replies
    • 313 views
    Heyhoe
    Heyhoe

  13. Constantly having to do lost password recovery from Invision

    3DKiwi,
    • 2 replies
    • 287 views
    The Jimmo
    The Jimmo

  14. IPB : Enable BBcode ?

    Durango,
    • 9 replies
    • 976 views
    JayX
    JayX

  15. Sign In - User Name?

    ZakRhyno,
    • 6 replies
    • 395 views
    Woodsman
    Woodsman

  16. anonymous group setting

    sunrisecc,
    • 2 replies
    • 349 views
    sunrisecc
    sunrisecc

  17. IPB 4 Posting Maximum image size - does it work for you?

    gsantos,
    • 0 replies
    • 297 views
    gsantos
    gsantos

  18. 6 upgrade process/installer?

    DesignzShop,
    • 1 reply
    • 301 views
    Woodsman
    Woodsman

  19. what is " lang_short" ?

    revaboss,
    • 4 replies
    • 397 views
    Morpheus NS
    Morpheus NS

  20. Error EX250 on posting

    Christ30,
    • 1 reply
    • 291 views
    Christ30
    Christ30

  21. Dev Docs

    John 3:16,
    • 6 replies
    • 397 views
    John 3:16
    John 3:16

  22. RC5a - Style Sheets Broken

    JayX,
    • 2 replies
    • 362 views
    JayX
    JayX

  23. Disable Search for Guest

    gsantos,
    • 2 replies
    • 361 views
    gsantos
    gsantos

  24. Cannot access ADMINCP anymore !

    Durango,
    • 3 replies
    • 649 views
    Durango
    Durango

  25. IPB -i love u

    coolservers,
    • 1 reply
    • 323 views
    John 3:16
    John 3:16