Jump to content

Technical Problems

Run into an issue and need help from the Invision Community Team?

Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.

If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.

Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.

Subforums

  1. Classic self-hosted technical help

    Problems related to your server or other classic, self-hosted edition issues.

    • 16.5k posts
    kalin
    I can't start the update to the latest version
    kalin,

  1. Where is signatures?

    Starship,
    • 1 reply
    • 371 views
    BomAleold
    BomAleold

  2. Board index slow loading

    OctoDev,
    • 3 replies
    • 342 views
    OctoDev
    OctoDev

  3. 500 Internal Server Error

    Zenia,
    • 1 reply
    • 371 views
    ugurkn
    ugurkn

  4. Setting a non-root install as root page

    rbiss,
    • 3 replies
    • 362 views
    rbiss
    rbiss

  5. Background Processes : rebuilding how many time ?

    recifbox,
    • 5 replies
    • 331 views
    simonle
    simonle

  6. Members type

    kmk,
    • 3 replies
    • 294 views
    不中用
    不中用

  7. Add custom widget using HTML?

    Bruce_man,
    • 1 reply
    • 331 views
    不中用
    不中用

  8. Get Support

    Ricw,
    • 2 replies
    • 269 views
    Ricw
    Ricw

  9. Google SMTP

    dieselpowered,
    • 13 replies
    • 414 views
    不中用
    不中用

  10. Avatar and signature display options

    KevinGrand,
    • 1 reply
    • 440 views
    Colonel_mortis
    Colonel_mortis

  11. Move the installation to a different location on server

    Vikestart,
    • 23 replies
    • 521 views
    John 3:16
    John 3:16

  12. Error code: EX2048 update: error fixed (seemingly)

    Bruce_man,
    • 0 replies
    • 319 views
    Bruce_man
    Bruce_man

  13. RC7a - fixed warning points?

    Square Wheels,
    • 1 reply
    • 307 views
    不中用
    不中用

  14. Icalendar Feed Imports

    Ricw,
    • 0 replies
    • 300 views
    Ricw
    Ricw

  15. Plugin Request

    OctoDev,
    • 4 replies
    • 317 views
    OctoDev
    OctoDev

  16. Locating and changing forum icon images?

    rbiss,
    • 4 replies
    • 382 views
    Christopher Bergsten
    Christopher Bergsten

  17. Copying Topics

    John 3:16,
    • 0 replies
    • 269 views
    John 3:16
    John 3:16

  18. Error Code : 2S100/4 - HELP!

    Matt Rutherford,
    • 0 replies
    • 360 views
    Matt Rutherford
    Matt Rutherford

  19. Terms and Privacy Policy

    Matt Rutherford,
    • 0 replies
    • 458 views
    Matt Rutherford
    Matt Rutherford

  20. Adding custom script in <head> tag

    malisa,
    • 3 replies
    • 406 views
    malisa
    malisa

  21. missing profile_portal_views db file

    neolab,
    • 0 replies
    • 284 views
    neolab
    neolab

  22. UserNav change color

    Bruce_man,
    • 4 replies
    • 341 views
    Starship
    Starship

  23. Formatting custom field layout

    rbiss,
    • 0 replies
    • 315 views
    rbiss
    rbiss

  24. Changing default email template?

    Gimpymoo,
    • 1 reply
    • 288 views
    Starship
    Starship

  25. Possible to view emails the forum has automatically sent?

    Gimpymoo,
    • 4 replies
    • 293 views
    David..
    David..