Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,927 topics in this forum
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- 0 replies
- 237 views
Hello! I only sell files and I don't need to know the address of their customers. How to disable the request address at checkout?
Last reply by IPBGallery.com, -
- 2 replies
- 307 views
Hey, I have some problems with the cache files in uploads/ dir after moving the suite to another server. I am developing on localhost and after pushing it to a webhost and importing the database some cache files cannot be found and the suite is not working as expected. Is there any possibility to reset all cache files manually? Which steps do I have to make? Thanks!!
Last reply by SaschaH, -
Time
by Abdulrhman- 0 replies
- 248 views
Hello, I'd like to ask to assist me in my forum configuration. Currently my forum is using post date template %time% ago (eg 2 hours ago, 40 minutes ago, 1 August). I would like to switch it to %Weekday% at %Time% (eg Tuesday at 7:35 PM, Yesterday at 3:15 AM). I already went to my Admin CP -> Community (tab) -> Under Calendar -> Settings. But I don't know which one to choose. Could you please provide me with a possible solution for this issue? Thanks in advance !
Last reply by Abdulrhman, -
- 2 replies
- 291 views
I have the latest IP.Board and I am unable to delete a spamming user. I get the error. Can someone help? EX2 Something went wrong. Please try again.
Last reply by Jim M, -
- 1 reply
- 287 views
I am trying to attempt to upgrade to the most recent 4.0.13.1, Upon uploading all the files, when I goto my forums or even the admin area, it keeps redirecting back to my main URL. Has this happened to anyone else? I have checked my error logs, and this is the only thing I can find: [02-Oct-2015 22:43:06 UTC] PHP Fatal error: Uncaught exception 'IPS\Db\Exception' with message 'Unknown column 'lang_order' in 'order clause'' in /home/username/public_html/forums/system/Db/Db.php:386 Stack trace: #0 /home/username/public_html/forums/system/Db/Select.php(334): IPS\_Db->preparedQuery('SELECT * FROM `...', Array) #1 /home/username/public_html/f…
Last reply by CrossFire-Radio, -
- 1 follower
- 3 replies
- 240 views
I've created a database and added some custom fields. However, there doesn't seem to be any way to search the fields, even in Advanced Search. Is there something special I need to do to enable members to search by these fields?
Last reply by PrettyPixels, -
- 1 follower
- 0 replies
- 241 views
Hi After a successful log in, using the standard log in, members are still on log in page... It used to redirect to home. Members hav to click on "community home" to get to the community. Is this a bug or have I missed a setting? cheers john
Last reply by Songstuff, -
- 1 reply
- 240 views
Hello Everyone ! I have a email list of people that have VIP access to my community. I would like them to be able to send them a coupon code that will unlock the VIP rank to the community. Whithout having to review each one on a one to one basis. I'm using IP.Nexus as well. I know with nexus you can sell ranks. And you have coupons. The thing is coupon offers discount and it's not a discount it's an access. Also the procedure is manual for each different coupon so it would take huge amount of time to create each coupon. Is it possible to have a personal code that unlock a member level in IPB ?
Last reply by VizionDev, -
- 1 follower
- 5 replies
- 397 views
how can i activate the the "Notify me of replies" will be automatic activated and users will not need to press it anytime? like that:
Last reply by Xiaodidi8, -
- 0 replies
- 245 views
Hello. I want activate "support requests" funcion on my ips 4 I have created some "custom fields" as "select box". It is possible to connect them togheter like Father > Children? Now its: CUSTOM FIELD 1: Option 1 Option 2 Option 3 CUSTOM FIELD 2: Option 4 Option 5 Option 6 I'm seraching CUSTOM FIELD 1: Option 1 CUSTOM FIELD 2: Option 4 Option 5 Option 6 Option 2 CUSTOM FIELD 3: Option 7 Option 8 Option 9 Option 3 CUSTOM FIELD 4: Option 10 Option 11 Option 12
Last reply by modman, -
- 2 replies
- 269 views
How to add inbuilt share system in page ? Regards Saurabh
Last reply by Storyteller, -
- 0 replies
- 230 views
Is already available somewhere to purchase or download an application generator amxx? Demo: http://amxx.pl/vipgenerator/
Last reply by playxmaniac, -
- 1 follower
- 2 replies
- 238 views
Hello! It's possible to use IP Content to create multi language pages? Like www.website.com/eng/about www.website.com/de/about www.website.com/fr/about www.website.com/it/about etc... Thanks
Last reply by modman, -
- 1 follower
- 7 replies
- 282 views
Hello, I just upgraded to IPS4 but all avatars are gone how can i solve this ? Regards
Last reply by Ugur Kaya, -
- 3 replies
- 271 views
Hey peeps, is there anyway to remove or edit the forum description on the mobile display? The text can create alot of space when the display is minimized and i think it would be really cool if we could some how edit the description on the mobile display seperatly, or remove it all completly? -Many Thanks
Last reply by VizionDev, -
- 5 replies
- 332 views
I am having an issue with youtube videos and getting them to embed in my posts. I have searched around and cant find a solution, when I post a link it just stays as a link it does not convert. Am I missing a setting?
Last reply by gamerguyjoe, -
- 3 replies
- 325 views
Hi all, Recently upgraded to 4.0, have scanned ACP and I can't seem to locate an area to adjust the profile picture so I can make it larger in topics. I found a way to allow each group to upgrade higher dimension profile photos under groups but that doesn't seem to affect how it's displayed in topics/on the users profile. Any help appreciated.
Last reply by TAMAN, -
- 1 follower
- 0 replies
- 247 views
Could you please give me direction on how to move the site? Mainly, where do I need to update the URL and path statements? /public_html/conf_global.php 'board_url' => 'http://sitename.com', Anywhere else?
Last reply by Cowboy Denny, -
- 4 replies
- 522 views
After you upgrade to 4.0.13.1 broke all internal links. Example: The problem concerns only internal links. Please tell me whether you can fix them? Correct manually is very difficult, because so many links
Last reply by Ilya Kirilenko, -
Double Space
by Matk- 0 replies
- 249 views
Hello, in CKEditor the spacing is double when I click ENTER, for example: How do I what the spacing is normal without having to hold the SHIFT? example: Someone would know help me?
Last reply by Matk, -
- 0 replies
- 289 views
Has any one ever verified mobile number using sms api for members
Last reply by Saurabh Jain, -
- 4 replies
- 281 views
they will not let me edit any of the setting they are grayed out http://prntscr.com/8oy3qs You can control which groups have access to the application by changing the permissions on the modules within the application. thats what it tells me is it glitched or is there another way to edit the settings of applications?
Last reply by Jim M, -
- 1 reply
- 230 views
Hello! Can you explain me how to deny for guests attached images? All other files they can't download. But they can see all downloaded images. How to fix this?
Last reply by Jim M, -
- 5 replies
- 317 views
Hello, Has anyone know why the login page while attempting to upgrade doesn't have a next button? I've tried on Firefox and Internet Explorer and the same issue is there. I've tried uploading files twice as well. Trying to upgrade to the latest version, not beta. Thanks, Ben
Last reply by Jim M, -
- 1 reply
- 733 views
Hello everyone. I have a problem with the file task.php After setting chmod 777 in ACP still displays an error. Can you send me task.php (ver.4.0.13.1) with chmod 0777?
Last reply by VizionDev,
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