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Technical Problems

Run into an issue and need help from the Invision Community Team?

Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.

If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.

Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.

Subforums

  1. Classic self-hosted technical help

    Problems related to your server or other classic, self-hosted edition issues.

    • 16.8k posts
    Marc
    Editor not showing v5
    Marc,

  1. Visibility of "user was banned for this post" message

    rllmukforum,
    • 0 replies
    • 350 views
    rllmukforum
    rllmukforum

  2. First editing of a post (error message)

    sofos,
    • 0 replies
    • 242 views
    sofos
    sofos

  3. Youtube Video Autoplay on Page

    Rob Pearson,
    • 6 replies
    • 315 views
    Rob Pearson
    Rob Pearson

  4. How to embed YouTube live chat?

    Aramaech,
    • 0 replies
    • 276 views
    Aramaech
    Aramaech

  5. Providers

    Daddy,
    • 1 reply
    • 256 views
    Cyboman
    Cyboman

  6. Orphan Uploads

    Daddy,
    • 6 replies
    • 612 views
    Daddy
    Daddy

  7. Embedding a php snippet onto the site

    KrypTarch,
    • 2 replies
    • 311 views
    KrypTarch
    KrypTarch

  8. programmer

    Nizan marmor,
    • 0 replies
    • 264 views
    Nizan marmor
    Nizan marmor

  9. Deleting Small CSS Templates?

    David..,
    • 7 replies
    • 428 views
    AlexWebsites
    AlexWebsites

  10. Second Group(s) in cAuthorPane

    Alexandr Kasperovich,
    • 3 replies
    • 638 views
    Adriano Faria
    Adriano Faria

  11. Change activity stream URL?

    simonle,
    • 2 replies
    • 346 views
    simonle
    simonle

  12. Ghost/Duplicate Post

    Alacrity Gaming,
    • 0 replies
    • 292 views
    Alacrity Gaming
    Alacrity Gaming

  13. Help all =getNewComment links broken after translit

    MeMaBlue,
    • 1 reply
    • 220 views
    MeMaBlue
    MeMaBlue

  14. Board inaccessible after upgrade

    phidler_merged,
    • 0 replies
    • 266 views
    phidler_merged
    phidler_merged

  15. I can't access ACP

    grande_ecks,
    • 4 replies
    • 295 views
    AndyF
    AndyF

  16. Recently reset licenced url but i its not working

    mackenzieexD,
    • 1 reply
    • 326 views
    Mark H
    Mark H

  17. Disallow Indexing of Profiles Pages?

    David..,
    • 6 replies
    • 284 views
    David..
    David..

  18. /Direct link o facebook login ?

    Saurabh Jain,
    • 7 replies
    • 292 views
    mark007
    mark007

  19. Desktop version of IPB on a mobile phone ?

    SecondSight,
    • 14 replies
    • 438 views
    LiquidFractal
    LiquidFractal

  20. Video hosting

    DangerDick,
    • 2 replies
    • 298 views
    DangerDick
    DangerDick

  21. When I view the source code of a post, why is text all white

    Aramaech,
    • 7 replies
    • 318 views
    Simon Woods
    Simon Woods

  22. Redirect to URL after succesful log-in

    VeggieSwan,
    • 3 replies
    • 394 views
    Slimer
    Slimer

  23. Tags Text Color

    Sammy Eli,
    • 2 replies
    • 294 views
    Sammy Eli
    Sammy Eli

  24. One User Getting Error 2F173/H...help!

    Stacey Harmon,
    • 0 replies
    • 269 views
    Stacey Harmon
    Stacey Harmon

  25. Mass delete spam/fake users

    alexp,
    • 0 replies
    • 284 views
    alexp
    alexp