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Marc

Invision Community Team
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Everything posted by Marc

  1. Im not sure what you mean with this Please could you explain further. Custom titles are just that. They are not related to achievements in any way, and the data retained was added as a custom profile field.
  2. You would need to restore all of that to 2019 if that were the case. Unfortunately if your backups are not working correctly, there isnt much we can do to assist here. We dont even know what tables were emptied. If we had a list of those, that may give us a starting point to know for sure. Even then, it may simply not be possible.
  3. Hello, What tables have been recovered with structure only? There is no information there to state which these are. The reality is here, if you are missing a lot of data, there isnt much that can be done to resolve the issue. It seems at present you dont have any full backups at all.
  4. Could I please check you have tested this on a default unaltered theme, and on the latest release of the platform?
  5. In order for that to be functional, you would need to ensure the google maps item is also enabled.
  6. There is no way in which to do that at the present time, unfortunately.
  7. It does need to be noted that custom titles were actually removed some time ago. Have you been through this?
  8. That is correct. Once removed, they are only able to join again if invited by the club leader, as per description on removal.
  9. You need to provide more information here as to where it is you are seeing this
  10. There is no way to do this within the core platform. I have moved your topic to community support, in case there are others who may be able to provide custom solutions for you.
  11. I have removed your images. As mentioned above, these contain personal information. The error you're experiencing is unfortunately due to a "crashed" database table. It is important to understand that while there are several reasons that a table crash might occur, it is always caused by the server. For example it can be caused by the server being improperly shut down or restarted, hard disk drive failure/errors, improper repair attempts on a database, etc. The Invision Community Suite cannot, in itself, cause a table to crash. Repairing a crashed table is a simple process, however we strongly recommend that you contact your hosting provider and ask them to repair it. If we were to attempt a repair, or you were to attempt a repair yourself, it could cause further complications, and it is important regardless to report the issue to your hosting provider so that they can investigate and resolve any server issues which might cause the problem to happen again. We hope you are able to quickly resolve this with your hosting provider.
  12. From what has been said there, your database simply hasnt been recovered yet, as its not the data they just restored
  13. You would need to check your code there, and check that table. I am unable to replicate this issue with a core table in any way
  14. Im not sure what it is I am looking at here. You appear to be showing that the page is loading data. Which is what I would expect to see
  15. Thank you for reporting this issue. We have an open bug report for this, and will have this resolved in a future release
  16. Sorry, please could you reword this, as Im unsure what to mean here.
  17. Im not sure what you mean here. Are you seeing this with the latest beta also?
  18. As that is verification of your domain yo uare having problems with there by the way. I would advise you contact them if you are unable to do that. We cannot assist you with being able to verify your domain name with microsoft if that is what they are asking
  19. No problem. Once thing I would say from what you have said there, check when you have things like backups running on the system. It being between a specific time can often be other things which are using resources on the environment
  20. You would simply hover over it, then click the one required. If you mean, how do you use a different one as the one that shows up before hovering, then it's the first in the list it shows. You would move whichever one you wish to the top of the list
  21. Before we go through any further, could I please check you have gone through the instructions in the following guide? In answer to your question, you will find errors by selecting support in the top right of your admin CP, then selecting Support, then System Logs
  22. Just taking a look, it seems whatsapp integration is something that is upcoming on zapier, so this is not available as of yet https://zapier.com/apps/whatsapp-messenger/integrations
  23. There is no way within the software itself, but have you looked at potentially using zapier integration for this?
  24. There would be no way in Which To do that without customisation unfortunately. There are also individual elements which are clickable within those, so its not something that would generally be advisable.
  25. No problem. Of course you could simply attach an mp3, which auto embeds. But I dont believe this is what you are looking for in this instance, given your comparisons
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