Marc
-
Posts
14,983 -
Joined
-
Last visited
-
Days Won
263
Content Type
Downloads
Release Notes
IPS4 Guides
IPS4 Developer Documentation
Invision Community Blog
Development Blog
Deprecation Tracker
Providers Directory
Projects
Release Notes v5
Forums
Events
Store
Gallery
Everything posted by Marc
-
Please could you follow the advice by my colleague first of all, and then let us know the result of that?
-
Making and Reading a Forum Posts From Email
Marc replied to William Fritz1's topic in Technical Problems
Responding via email is not something that is part of the product. You would be best to show the users how to use the site correctly if they are coming from listserv -
Yes, you are correct. The invoices and payment history etc would all be retained. Its just the product itself that would be removed
- 1 reply
-
- 1
-
-
No problem. Please let us know where you get to
-
There is no "fix" needed here. Its actually a change to a new API, and is therefore, as mentioned originally, not a quick fix. This is something new that needs to be written, not just a bug fix. However there is nothing that is broken. You simply need to request the permission from twitter
-
To clarify, google require billing information for its use, regardless of whether or not you will ever be charged
-
Thank you for those details. Your ticket is being looked at
-
I am taking a look at your ticket now. You opened an item in sales rather than with support. However I see you mention the 4 days in there. I am not seeing any other tickets from yourself other than that one Ramsesx is correct there however. You just need to use the lost password tool to reset your password there
-
Its very likely you added it to your globalTemplate, so I would check there first of all Feel free to add that as a suggestion in our suggestions forum
-
I can take a look at that guide at some point to see if I can get that to work. This is however customisation, so its not something we can provide direct support on To clarify the point here, that blog is from 2016. 6 years ago, the software was extremely different
-
I have just tagged our developers to get some confirmation on that for you
-
Custom.css is a template on your theme, rather than a file. Please see the following which shows how to work with templates
-
As mentioned, you would need to contact the author of the items you are having issues with for support. We cannot assist with 3rd party items unfortunately
-
If you remove billing, it will not show. That much is for certain. So you need to add that back in. Then note it will not update straight away, which is likley what your issue is here. Add the billing information then leave it 24 hours and check again.
-
Im not sure what you mean by you can not see any code there. You would add the code
-
We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
-
What is the error being logged when you try to load the checker? That may give you a clue as to the issues
-
Actually files by default (attachments and the likes) are stored on the file system. Its likely if you have an error, the error log, which is stored in the database, is increasing the size over what it would usually be
-
If you are having issues with installing a plugin you would need to contact the author of that plugin for assistance. From that message however, it sounds simply like its already installed
-
Forums - Upcoming events has issues with multiple calendars
Marc replied to CorneredRatSoftware's topic in Technical Problems
The block manager is on the front end. Please see the following guide which shows how to use this. -
Could I just ask what you are trying to achieve here by using the anonymous function?
-
A configuration or server error has occurred
Marc replied to Christi Powell's topic in Technical Problems
No problem at all, happy to help 🙂 -
Glad to here you got that resolved
-
The idea of the anonymous feature is that it does not show a display name at all, and shows anonymous. The intention in the first place would be that you have no concept of who the user is. Whether it's the same person, or whether its 2 different people.
-
We use this where required on stripe already on the latest release, so there isnt anything for you to do there
