Marc
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Everything posted by Marc
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Issue with "custom" emojis after eliminating sub-domain
Marc replied to sadams101's topic in Technical Problems
I would certainly clear that cache first, yes -
I have sent you the specific URL for you site. Click on the link I sent you and log in
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You can use a tag as a prefix. You select the tag, then it will allow you to select that tag as a prefix
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You would then need to check you are entering the correct details. At present as its google who are not allowing access with those details, its them you would need to contact further than that. Sendgrid of course is something you could set up for sending mail. We have direct integration available for sendgrid once you have created an account. You would just add your API key in Site Features>Integrations for the sendgrid option
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A configuration or server error has occurred
Marc replied to Christi Powell's topic in Technical Problems
Im not sure what it is that was causing you issues there, but I have uploaded that without any problem at all -
IPS\Db\Exception: DOUBLE value is out of range in
Marc replied to topek's topic in Technical Problems
Did moving to your new hosting company resolve this issue? -
the title field is not focused when a new topic is started
Marc replied to OptimusBain's topic in Technical Problems
On a further look into this, its something we may look into for the future, but at present is not something the software does unfortuanetly. -
I would suggest awaiting the changes made before you report any further, as it may well be related
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That is correct as per design. Where the group name shows, the group name will be colored. Where there is only the name showing, the name will be colored
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You would need to rebuild achievements in order to do that.
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I would need screenshots of what you are seeing there if possible? Please ensure you do these on a default unaltered theme
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The only way to do this is to have a closed tag system. So you would go to System>Settings>Posting, and set the tags in there, while also setting it closed. When clicking to add a tag, they will then see a dropdown of the tags you have provided there
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We are aware of some issues with rotation at present, and we are working on a resolution to the issue. The issue actually seems to be with a new version of iOS
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Its not clear if this has resolved your issue there?
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Issue with "custom" emojis after eliminating sub-domain
Marc replied to sadams101's topic in Technical Problems
Please could you update your admin location, as it doesnt appear to be at the standard location -
Forums - Upcoming events has issues with multiple calendars
Marc replied to CorneredRatSoftware's topic in Technical Problems
If you open the block manager, then click on "edit" on the upcoming event widget, you will see the calendar selection there -
I have move this into its own ticket and this can be caused by many things. Please could you first of all disable all 3rd party items (including theme) and test this again to see if the issue still occurs?
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I see you have tickets open on that. Please be aware, support may be slower over the weekends, but that will be sorted or you today. 🙂
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Not something we have control over unfortunately. Wish we did 😄
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Please could you confirm which invoice you are trying to mark paid? I can then take a look for you
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You need to upload a fresh set of files from your client area. The issue there is that you appear to be missing files
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I have moved this to our developer connection forum to see if anyone can assist here
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It's a bug on 8.0.17 zlib. We are looking to work around that issue
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You have a couple of issues here Firstly, your cron task is not running. You need to check that and ensure its running once every minute. This may however be related to the error you are getting The task that is running there is a 3rd party item, as you have seen. You need to contact the author of that application in order to resolve the problem.
