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Marc

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Everything posted by Marc

  1. Marc
    It looks like it was simply a caching issue. I have cleared cache on your site, and its now working. I would however advise on ensuring you update, as you are not using the latest beta currently
  2. Marc
    You may find our guides handy while going through that also. If you have any questions while you are trialing, please let us know and we can get those answered for you. Guides
  3. Marc
  4. Marc
    Its something we have on our radar, but no date at present.
  5. Marc
    I have created a ticket for you on this one. Someone will be in contact as soon as possible.
  6. Marc
    Are you running any caching, or mod_security? If so, please could you disable these and test again first of all? If you are then still having the same issue, please let us know
  7. Marc
    It should only actually revoke, not delete. The issue there is actually that the text in the modal is incorrect. I will get a bug report in for that Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  8. Marc
    Im not sure I understand what you are saying there. If the software is displaying things as it should do so on stock, then ours is working correctly
  9. Marc
    You can of course. If you take a look at the following guide, this shows you how you can add any reactions you would like to add
  10. Marc
    That has now been resolved for you. Noticed you were also having cache issues on the front end and showing CSS, so have resolved that for you while I was there.
  11. Marc
    Just an update to this, anyone updating to 8.1 will now be notified there could be issues, until such point as we provide support for that version
  12. Marc
    I am seeing that now, thank you. I have now applied your domain for you, and it should show up in the next few minutes
  13. Marc
    No problem at all.
  14. Marc
    You would replace those that are already there with ours. So delete the ns1.domain.com and ns2.domain.com and then enter all 4 of the ones provided by us
  15. Marc
    You would need to purchase a custom domain at a domain provider. Once you have done that, you need to point your nameservers to us, which is those nameservers you mention. As you mention you are using domain.com , these look to be the instructions on how to do it on that particular provider. https://www.domain.com/help/article/domain-management-how-to-update-nameservers
  16. Marc
    If you still have the converters installed, it will indeed still work, yes
  17. Marc
    This being the case, unfortunately you will need to contact your hosting company to see what exactly is redirecting. As its only redirecting when you change wordpress configuration, its very likely there is an htaccess in a directory lower than your community directory that is causing this.
  18. Marc
    Glad to hear you managed to get the correct locales installed 🙂
  19. Marc
    As mentioned, you would need to message me the IPs of those users
  20. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  21. Marc
    Unfortunately, its not something we control. The date there is controlled by the locale, so the locale is giving the wrong format unfortunately
  22. Marc
    You can carry on with what you are doing on the trial btw, Krishna. Nothing will be removed once you are approved. It simply removes the trial labels
  23. Marc
    You would need to contact your hosting company unfortunately. The location you are referring to is set via the locale on your server, and the locale is setting it to that format
  24. Marc
    Creating a theme using easy mode would be the only real way to make it any easier, but that would only be useful of course if you are creating a new theme.
  25. Marc
    Have you also ensured you are selecting the correct locale in your language pack? Some areas are covered only by locale settings
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