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Marc

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Everything posted by Marc

  1. Marc
    If you take a look in System->Settings->Posting, you will see if you have it set to closed tagging there. If you do and dont have any set, this would indeed be causing your issue
  2. Marc
    I have moved this to our developer area for you, as this is custom development rather than standard support.
  3. Marc
    That would explain why I couldnt replicate it. Thank you for letting us know 🙂 In reality, that is a very very niche scenario there and not something I would really see as being a bug. For example, if you didnt have PHP installed, the file wouldnt run at all 🙂
  4. Marc
    Please visit just /admin/upgrade and remove anything after that. If you are then still having the same issue, you would need to contact your hosting company on that one, as that would be a hosting issue unfortunately. Please also ensure you remove that line, once you have completed the upgrade
  5. Marc
    Whether or not you can download a video is dependent on the browser (and plugins). While you could potentially add that line, as you mention, thats simply telling the browser not to add a download button. The reality is however, if the video is there, its able to be downloaded if the knowledge is there to do so
  6. Marc
    In the first instance, please check with "acknowledged" set, as that is not showing as nullable in the documentation.
  7. Marc
    Please let us know if you have any further issues. Glad to see that seems to have resolved the problem
  8. Marc
    If you can PM me a couple of topic titles, I can take a look see if its likely anything can be done with those. But if you are chasing bugs on topics from a conversion so long ago, there is no promise we will be able to resolve those. Please send them first of all so we can evaluate
  9. Marc
    It looks like an issue with your theme. Has this stopped being logged since you cleared cache? Its not clear from your message
  10. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  11. Marc
    You may see issues. You really need to ensure you have that line in place in your conf_global.php file
  12. Marc
    I have done this for you, and you should be good to go
  13. Marc
    Sounds like it was the setting change rather than tasks there. Please let us know if you have any further issues
  14. Marc
    I have created a ticket for you on this, and someone will be in contact as soon as possible
  15. Marc
    Thank you for reporting. I will take a look at this to see if I can replicate
  16. Marc
    This is a known issue at present unfortunately. We will have a solution to this ready for some point tomorrow. In the meantime, if you wish to get past that point and complete the upgrade, you can use this line in your constants.php file \define( 'UPGRADE_MD5_CHECK', FALSE );
  17. Marc
    It sounds like you may have switched to https for your content? If so, please ensure you change the software also, using the instructions here https://invisioncommunity.com/4guides/advanced-options/configuration-options/using-ssl-https-r273/
  18. Marc
    This is actually a known issue. The solution is as posted above until we can get a fix out tomorrow.
  19. Marc
    ^ this is indeed the solution to your problem at present. We are aware of this and will be resolved at some point tomorrow.
  20. Marc
    Glad to see you found the issue to the initial issue. We will take a look at your other topic shortly
  21. Marc
    How long ago were you converted there? I ask as if this is a conversion issue, generally you would need to reconvert that data as the issue is in what you converted
  22. Marc
    If you still have that message, then your site is still running through cloudflare unfortunately. In the first instance, please disable al 3rd party applications and plugins, then try again where you are seeing the errors
  23. Marc
    There is no facility for replying to a different address than that which is came in on at the present time, unfortunately.
  24. Marc
    I just need you to check on your end to see if the issue is still present. If it isnt we would need to look further into this for you. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  25. Marc
    Are these identifiable in nature? If so, we can get a ticket created for you so we can take a look through that way. Have you done a conversion to our software at some point?
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