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Marc

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Everything posted by Marc

  1. Marc
    You shouldnt see as many of those on the next release
  2. Marc
    I have created a ticket for you on this one, so we can take a closer look for you.
  3. Marc
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  4. Marc
    As mentioned by my colleague above, you need to check what the error is your server is throwing in the first instance.
  5. Marc
    I have created a ticket on this for you, so we can take a look at what is happening
  6. Marc
    This is indeed the firewall thing that is trying to run there which is a very very old hack. That code has been removed from your conf_global which means your site is now running. You do have recovery mode still enabled so you will want to disable that.
  7. Marc
    Before you continue, also check if you have switched to suPHP suExec for PHP. If you have, you may find the permissions you need a different. You are actually getting an internal server error when its tryign to run resources there, so checking what that error is in your server error logs will also give an indication as to what is going on.
  8. Marc
    I have moved this to feature requests for you
  9. Marc
    You dont actually appear to have any unaltered themes. All of those are custom in some way, and have code either added (CSS) or changed
  10. Marc
    You would need to contatc the author of that theme for assistance. It looks like its not compatible with the latest releases of the software
  11. Marc
    No problem at all 🙂
  12. Marc
    Please check your email on this
  13. Marc
    I have created a ticket for you on this, so we can get things sorted out
  14. Marc
    When you deleted the user, if you have left the default option for what to do with that users content, it would delete it
  15. Marc
    Using edge as an example here, do you see the three squares with a + on the right of your address bar? That is where you would add the app.
  16. Marc
    And have you tried using recovery mode to correct your issue?
  17. Marc
    It will also likely tell you that you have already converted that database
  18. Marc
    Do you have an example of this, I can take a look at?
  19. Marc
    There have been issues with numbers being added to file names which have been resolved in the latest releases. Please let us know if you have any issues with this after upgrading to 4.7.3
  20. Marc
    We would need to know who these members are, and we can then get them looked into for you
  21. Marc
    Upgrades have been an issue on one upgrade there, rather than multiple. Not upgrading will cause you more issues than not. We would still advise you get upgraded there.
  22. Marc
    There would be no way to really know one way or another, as the issue is no longer there for us to look at unfortunately
  23. Marc
    No, this is however in 4.7.3
  24. Marc
    That would be the issue. Opera does not support PWA apps as far as I know.
  25. Marc
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