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Marc

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Everything posted by Marc

  1. Marc
    Just a quick note to let you know this has been resolved in the latest 4.7.4 release, which went out a short time ago. If you are still experiencing this issue after upgrading to that release, please let us know.
  2. Marc
    Just a quick note to let you know this has been resolved in the latest 4.7.4 release, which went out a short time ago. If you are still experiencing this issue after upgrading to that release, please let us know.
  3. Marc
    Just a quick note to let you know this has been resolved in the latest 4.7.4 release, which went out a short time ago. If you are still experiencing this issue after upgrading to that release, please let us know.
  4. Marc
    Just a quick note to let you know this has been resolved in the latest 4.7.4 release, which went out a short time ago. If you are still experiencing this issue after upgrading to that release, please let us know.
  5. Marc
    Just a quick note to let you know this has been resolved in the latest 4.7.4 release, which went out a short time ago. If you are still experiencing this issue after upgrading to that release, please let us know.
  6. Marc
    Just a quick note to let you know this has been resolved in the latest 4.7.4 release, which went out a short time ago. If you are still experiencing this issue after upgrading to that release, please let us know.
  7. Marc
    Just a quick note to let you know this has been resolved in the latest 4.7.4 release, which went out a short time ago. If you are still experiencing this issue after upgrading to that release, please let us know.
  8. Marc
    Just a quick note to let you know this has been resolved in the latest 4.7.4 release, which went out a short time ago. If you are still experiencing this issue after upgrading to that release, please let us know.
  9. Marc
    Just a quick note to let you know this has been resolved in the latest 4.7.4 release, which went out a short time ago. If you are still experiencing this issue after upgrading to that release, please let us know.
  10. Marc
    Just a quick note to let you know this has been resolved in the latest 4.7.4 release, which went out a short time ago. If you are still experiencing this issue after upgrading to that release, please let us know.
  11. Marc
    Just a quick note to let you know this has been resolved in the latest 4.7.4 release, which went out a short time ago. If you are still experiencing this issue after upgrading to that release, please let us know.
  12. Marc
    Just a quick note to let you know this has been resolved in the latest 4.7.4 release, which went out a short time ago. If you are still experiencing this issue after upgrading to that release, please let us know.
  13. Marc
    Just a quick note to let you know this has been resolved in the latest 4.7.4 release, which went out a short time ago. If you are still experiencing this issue after upgrading to that release, please let us know.
  14. Marc
    Just a quick note to let you know this has been resolved in the latest 4.7.4 release, which went out a short time ago. If you are still experiencing this issue after upgrading to that release, please let us know.
  15. Marc
    Just a quick note to let you know this has been resolved in the latest 4.7.4 release, which went out a short time ago. If you are still experiencing this issue after upgrading to that release, please let us know.
  16. Marc
    Just a quick note to let you know this has been resolved in the latest 4.7.4 release, which went out a short time ago. If you are still experiencing this issue after upgrading to that release, please let us know.
  17. Marc
    This has been resolved in the 4.7.4 release that has just gone out
  18. Marc
    Very glad to hear that resolved your issues
  19. Marc
    Thank you for the confirmation 🙂
  20. Marc
    If he is using IE that will indeed cause issues, as its no longer supported
  21. Marc
    This would usually happen only when an item is taking an unnessesary length of time to complete. Before anything else, please disable all 3rd party items, and run this search again, to see if you can replicate
  22. Marc
    Simply, the item expired. The user then logged in and paid the renewal. There isnt 2 zaps for a renewal there. There was one zap on it expiring, and one on it renewing
  23. Marc
    There have been fixed in these areas since the release you are currently using. Please first of all update to the latest release and check again.
  24. Marc
    There isnt really. If there has been an issue when things have been updated, its something we woul need to get a developer to look into. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  25. Marc
    As mentioned, perform those actions first of all, and once that is done, please let us know
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