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Marc

Invision Community Team
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Everything posted by Marc

  1. We need a link to the event items on your site so we can take a look, rather than the tables
  2. Always happy to hear you reached the same logical conclusion as I LOL.
  3. In all honesty, leaving the upgrades for such a length of time will make for a scarier experience. There is simpy more to do, as you have seen here.
  4. You could not upgrade from the admin CP as the latest release requires PHP 8 and your current version will not support PHP 8. You need to upload a fresh set of files, and run the upgrader from /admin/upgrade
  5. First thing I would advise here is upgrading. Upload a fresh set of files, and upgrade to the latest release, You appear at present to be over 40 releases behind
  6. I have split your item into another topic. The reason this is not working, is because there is no image at that location. If you visit that manually, you get that error from giphy
  7. There is no way in which to do what you are looking to do there unfortunately. As mentioned, we provide only the latest release of the software. I would advise doing the following Backup fully Disable all applications. plugins, and ensure you are on a default theme Switch to PHP 8, and ensure you meet all requirements https://invisioncommunity.com/files/file/7046-invision-community-requirements-checker/ Upload a fresh set of files from your client area Run the upgrader to get to the latest release Upgrade any 3rd party items you have that are showing as needing updates, and address any which are showing incompatible with PHP 8 in the admin CP
  8. I have tagged developers who are better placed to answer the question there. However even to give a no permission error, the location would need to be accessable
  9. We would need the examples so we can take a look at this for you
  10. No problem. If it makes you feel any better, I didn't realise either 😄
  11. No problem at all. Of course thats your choice 🙂
  12. Thanks Nathan. Have added that to the bug report
  13. Any updates will be sent to you via email. The ticket is assigned to be looked at, but there is no resolution as of yet.
  14. Your ticket was indeed marked urgent. This is done straight away when there is an issue with a site being offline. These can take time to go through, depending on the issue
  15. I havent. Ive seen there is a bug and reported it. I will leave that to the javascript experts lol
  16. Just taking a look there. Reports dont actually have push notifications
  17. Are you getting push notifications for other items?
  18. Apparently this is indeed one of ours (my apologies). Its part of the service worker and displays if it cannot connect to the server at that point in time. Its part of PWA.
  19. Glad to hear you have resolved the issue there
  20. We dont actually use the data-vocabulary breadcrumb schema within the software
  21. As we arent your hosting provider, its not really a question we can answer. We can only say that mod_security is blocking some things incorrectly. Whether or not you have to have it enabled is something for you to discuss with your hosting company
  22. That doesnt actually look to be a page of ours, so unfortunately there isnt an answer I can give you on that one.
  23. Sorry to hear you are having issues there. I have created ticket for you, and someone will be in contact as soon as possible
  24. We are unable to give specific information on how the spam service works internally unfortunately Spam detection is simply not an exact science unfortunately. There will be times where these people who are signing up are actually real people creating the accounts by hand. In that case, they will indeed get through. And at times you will get an influx of those as you seem to be getting currently There is no way in which to do this at the present time. Its usually items which are simply answered by google they will get through with no problem at all if they are bots. For example on yours If google is getting the answer right like that, then so will the bot. Because often the reason people will contact on a contact form is to tell you they are having issues registering. If that issue is they cannot register due to the spam protection you have in place, you leave them in limbo Looking at your spam defense setup there, the first thing that is glaring here is that you have changed the default setup on the spam defence tab As you can see there, you are actually allowing users to register as normal whn they are likely to be spam. The default for 3/4 would usually be manual review on a default setup. Have you taken a look at your settings on hcaptcha, as you can set higher levels on this if you are still seeing issues. However do bare in mind what I mention above. These may be actual people doing the spamming. If they are, then of course they will get through these.
  25. If the only thing that has changed is what your hosting changed, I could start off by asking them to check their changes there
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