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Marc

Invision Community Team
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Everything posted by Marc

  1. Please try saving the setting again. You shouldnt be getting that message if you are using our platforms email, as its not sent by gmail at all in that scenario. I suspect its not actually saved the setting properly
  2. Yes, its not interpreting PHP there. Usually tends to be an htaccess that has gone missing that some hosting panels create to say what to interprit PHP with (what versions)
  3. I would actually recommend disabling all 3rd party as a first instance, and test without. Until you do this, you are just going to be guessing at what may be the cause. By doing this, at least you can either rule it out, or rule it in. If you then find it is, you can start enabling things one at a time till the issue returns. One thing I would advise on checking first of all, is that none of the table types changed. Ensure they are all INNODB on your server.
  4. Your video doesnt seem to be working unfortunatetly. Please could you reupload this?
  5. Marc replied to Afrodude's post in a topic in Technical Problems
    This has now been reported as a new issue
  6. Marc replied to Afrodude's post in a topic in Technical Problems
    This being the case, the fact they can see reports when you select all is actually the bug. They shouldnt be able to, as they cannot action the reports Could you please clarify, that is indeed what you are reporting?
  7. No problem at all. Good luck with your upgrade
  8. This is still in a ticket awaiting developers at present
  9. You do not upgrade from your client area. You download your files from your client area. Please see the following which has more information https://invisioncommunity.com/4guides/welcome/install-and-upgrade-r259/
  10. The advice in the first post was actually correct. There is nothing on the patch that states it will correct previous issues, and the patch is indeed what corrects the problem with dates changing. I'm not sure what you are seeing there, and that certainly doesnt sound related and needs looking into. Do you have the ability to record what you are seeing so we can take a look?
  11. The patched issue will only affect items going forward. It will not correct any issues from prior to the patch unfortunately
  12. If you upgrade to 8 (which you have to) you then need to run the upgrade manually by uploading a fresh set of files from your client area, and running the upgrade at /admin/upgrade . This is because the version you are on doesn't support PHP 8 so the automatic upgrader would be unavailable until that point
  13. Marc replied to DMGAMING's post in a topic in Technical Problems
    You would need to contact the author of the theme in order to resolve your issue there. It looks like something is not compatible with the version you are running
  14. If you are still having issues, we will need to know the browser and operating system you are using. But at present I am unable to replicate this at all on our end
  15. I have just picked up and responded to that ticket for you. If you can respond with what you need removing, we can get you sorted there 🙂
  16. Click on "none" and click next. You should then be able to add permissions such as oembed
  17. Indeed as mentioned by my colleague, upgrading and testing again would be the best course of action. Once you have done that, if you have the same problem, we can of course take a look
  18. Marc replied to Afrodude's post in a topic in Technical Problems
    Im not sure where you get there is going to be a bug fix here. As of yet, we are unable to ascertain that there is a bug. Even looking at your video there, you are deselecting "All" but you then dont actually select any categories. So there is nothing that moderator has access to, and therefore they are not seeing the reports. That is indeed correct behaviour. You also show an inability to report an item after you have already reported an item. Which is correct as you have already reported it.
  19. You would need actually add that as a scope. Have you attempted to do that and it is not present there?
  20. It does indeed look like its reports and not posts themselves. You can switch that off from your guests group
  21. You cannot delete a locked language pack, as that means it's the default one. You would need to edit another language pack and set it to the default. That would then become the locked language pack
  22. Not at present. It would never be shown anywhere again other than the admin CP if you set it so its not visible
  23. The issue on your site is that your server is redirecting it elsewhere, and you have no SSL certificate in place for that location. You need to contact your hosting company on these issues.