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Marc

Invision Community Team
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Everything posted by Marc

  1. For the way you are set up at present, no. However we can quickly get those set up for you if you send them over
  2. You would need modification if you wish to name that with the names of an external source. There would be no way in which to do this with the core platform
  3. I have taken a look at this, and its not actually showing a different item in the cart than when selecting on this end. Is this what you are referring to?
  4. If you go to Member Settings>Reactions & Reputation>Leaderboard, you can exclude groups from the leaderboard in this area
  5. We will be patching this as soon as possible. Note, the items themselves are not free. They are just displaying that word. Nobody can obtain you products free
  6. It looks like you may have items on your site that are not compatible with PHP 8. Please try recovery mode, as described here https://invisioncommunity.com/4guides/welcome/getting-support-r292/
  7. The simplest solution would be to have the same admin change those permissions back, or put you in the same group they are in. You could change the user group in PMA in the core_members table, but this is not something we would generally recommend. The recommended action would be to revert your database to a point before that action was taken
  8. If you have converted previously, also check the converter login method
  9. Glad to hear that resolved your issue 🙂
  10. Ah, indeed that would be correct as they are essentially different domains. Glad you found the answer to your issue there.
  11. The first thing you need to do these is to ascertain why google is blocking you. WIthout an answer to that question, its difficult to really answer you
  12. Just looking at your ticket there, it appears we are awaiting information from yourself. Thought I would message here in case you had missed your email
  13. Glad you managed to get the issue resolved. I can confirm I cannot see this issue on a stock installation here
  14. Have just spoken to my colleague on this, and this is apparently a known issue at present.
  15. I have created a ticket on this so we can look into this further
  16. Do you have something we can take a look at? We can then advise accordingly. Paypal payouts, it would depend on the API telling your site that its been processed, but usually thats pretty quickly.
  17. We would need an example of this so that we can take a look
  18. Please could you provide some examples we can take a look at?
  19. I have created a ticket on this for you, and escalated it to our developers
  20. Sorry, Im not sure what you mean here. We have ours set up in the same manner as any other community in terms of this. If a tag or prefix is set, it would indeed show on the topic list
  21. I have created a ticket on this for you. Someone will be in contact as soon as possible
  22. hCaptcha is certainly the way to go. You can also increase the sensitivity on that if needed
  23. Thank you for the links and video on PM. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  24. Are you running redis at all? If so, does it work correctly when that is disabled?
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