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Marc

Invision Community Team
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Everything posted by Marc

  1. In the first instance, please update your site to the latest release and test this again. However I would say, that appears to be coming from imagemagick on your server.
  2. Yes, that would indeed be used on renewals
  3. As mentioned in my PM to you, this is a known issue at present. I have updated it for you manually for the time being
  4. Unfortunately, there isnt going to be an easy way to do that. You would have to manually go through them. What I would do is probably switch both off, copy the database entirely and set invision to use that new copy, backup again, then delete anything that isnt an invision table from that database. A painstaking job for sure,
  5. The above is correct. Also, if you are still having issues, I would need to know the example user if you need us to take a look. The likelyhood is that it's the 'Total maximum storage' setting
  6. You could indeed read that as "views". However yes it could indeed include bots if they are visible to guests
  7. Only you can really answer the first question, as I dont know what it is you are doing at the time. In terms of proof, things are either slow or they arent really. If its slow then fast then slow then fast, the software of course hasnt changed in that time. Performance issues tend to be server related in almost all cases
  8. If you click on manage at the bottom left you will see a delete option in there
  9. Yeah Ive seen it there. I think there were wires crossed there. 🙂 Its been added as a bug
  10. If its happening after an hour of it running and then suddenly having issues, then yes you would certainly need to contact your hosting company on this
  11. I will add that as a bug, rather than feedback. Indeed you cant put a past date in, but if its one where its already been published and you edit it afterward, it really shouldnt then be changing that date
  12. Disable all 3rd party first of all, including theme and any ads, then test again. If you still have the issue, then yes generally mysql will be the main cause. Starting slow query logging to pinpoint where exactly the issue is may be a good start. Consult with your hosting company on that
  13. Im not sure I get your point there. I'm saying that published field shouldn't be edited. Only the edited data should be. I was asking if it was previously visible to people, or hadnt yet been published?
  14. I feel you are missing part of the text there That is very much an important part of the notification you are getting. As mentioned above by opentype, there are items blocked there which are fine, and therefore intentional. It may well be you are trying to solve an issue that isnt there to be solved.
  15. Glad to hear things are working for you 🙂
  16. Please show the translated text. Unfortunately, you are pointing to things there Im unable to read, so Im not sure where you are on some places and what the messages are that are being returned. Also, assuming you are referring to uploading, rather than downloading? I would need an example member
  17. The above is correct. If you switch language pack in the top right, you will likely see the names there
  18. If it states its required, you need to enter it. You would be unable to omit this
  19. This shouldnt cause you any issues, as long as its not saying your license is invalid, but if you PM me your sites URL, I can update it for you if needed
  20. I should say its edited at that time, not published. Unless of course it wasnt visible before you made the edit?
  21. No problem at all 🙂
  22. I agree its odd, however if its only him and only the one browser, it can only really be something his end
  23. In any filter. Go to the group in the admin CPand switch off "Allow filtering by group" on the first tab
  24. It would seem so
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