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Marc

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Everything posted by Marc

  1. Marc
    Thank you for sharing
  2. Marc
    You can do a little more with products such as limit to certain groups, associate with other purchases, add various renewal options, feature, do licence key integration and a fair bit more. Subscriptions was built to simplify this process, and just offer a subscription model of subscribe/upgrade/downgrade and add to user groups when this happens. They are also presented on their own subscriptions page, which is more built for purpose. Generally, most customers will find subscriptions will suit their purposes better than products. As a general rule, I would say unless there is something specific you cannot do as a subscription, then It's a subscription you would be using.
  3. Marc
    Yes, thats correct You can force them to choose, yes. Then you can hide the other if needed. Yes, you can indeed do that from the products settings. Either by adding a secondary group,or changing their primary group
  4. Marc
    Excellent! Glad to hear you got things working. 🙂
  5. Marc
    Im not sure I understand your question. The login page would be the same for users who are created via CSV
  6. Marc
    no problem. Please let us know how you do with that
  7. Marc
    As I mentioned above, you need to update your admin CP details in your client area. Please see the below for details on how to do this if you are unsure
  8. Marc
    This has been corrected for you 🙂
  9. Marc
    The original item is still open. Unfortunately, it does seem facebook keep changing things on their end.
  10. Marc
    I would add any further information you have to your ticket. I see Daniel responded on there a short time ago
  11. Marc
    Its just the name we needed, rather than the full login. We do however need full admin access to the site. This must be populated within your client area, rather than sent via PM. We can then take a look
  12. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  13. Marc
    Usually that would be as a result of outdated code in a database template somewhere, so would start with reverting and testing those
  14. Marc
    This is correct on the front end. You would need to change it as admin if you needed to change the type of club. Please feel free to post this up within our feedback area if you wish to see this change in the future
  15. Marc
    As mentioned above, these are indeed supported. Taking a look at your system, you need to upgrade
  16. Marc
    I cant actually see any way in which you will be able to do this unfortunately, as they would both be guests when they attempt registration, and its actually a different subscription you are offering these people. The other issue you have, is if you are using subscriptions rather than a normal product, you couldn't even allow it to only one group, even if you do it once signed in.
  17. Marc
    As mentioned a couple of times above, we would need an example user on your site who is seeing this, in order to look at the problem for you
  18. Marc
    We have no way in which to change your Zapier API key. We did not change your API key
  19. Marc
    Actually all of those I would think (if they are the full table names?). For example we have all core_ and forum_ and calendar_ based tables, but even the forums table for example is forums_forums. Back those tables up, then delete them I would say
  20. Marc
    We are unable to give you any of those details, as its not our server unfortunately. What is the exact error?
  21. Marc
    We cannot tell you what the username and password are for your database. Only your host can give you that information. I would ask however, why are you running the installer?
  22. Marc
    No problem at all. I see you appear to have hosting issues at present
  23. Marc
    No problem. Good luck with getting it all sorted 🙂
  24. Marc
    If you only have the forums application installed, that would probably be correct, yes. Of course, with anything like this backup, backup, backup
  25. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
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