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Marc

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Everything posted by Marc

  1. Marc
    That is correct. The software downloads only those items which are changed from the original on download. You would translate using the admin CP tools
  2. Marc
    Community expert is something calculated by the cloud environment and isnt available on a classic environment. Most helpful of course is
  3. Marc
    The issue there will be that you have not actually added a title for that database in your new language pack.
  4. Marc
    There is no license associated with this account, and I am unable to replicate this. Please ensure you have this email added as an alternative contact if your license is under another email address
  5. Marc
    Its not something we have available on version 5 as of yet, but I can certainly see your point. Please bear in mind, we wont often reply to all suggestions, but we do read them all and take notes on things that could potentially be added in future releases. Of course, this is going to be only the first rendition of the new tag system, so Im sure there will be updates to that along the way
  6. Marc
    Yes, the "Manual HTML" option is still present, which you can use with template logic
  7. Marc
    Yes, thats the conclusion I was coming to. Thanks for sharing 🙂
  8. Marc
    On the first question, it depends on what you set up. You can actually do either. If you just select this then it is any new content item (not replies/comments, but the content item itself) If you wanted to limit it to only one area at any point, you could do, by selecting the "Add a location condition" option, and choosing the content item needed What kinds of things were you thinking of? Correct on both 🙂
  9. Marc
    I cant see anything specific on a read through whats been changed, other than SEO redirects on post comments. But that would actually remove redirects, rather than add them. https://invisioncommunity.com/news/invision-community/invision-community-4-seo-prepare-for-v5-and-dormant-account-notifications-r1308/
  10. Marc
    This is after he user cancelling
  11. Marc
    Ah, you would need to select the purchase and click to reactivate it first. Next time you have one, if you are unsure please let us know so we can take a look first
  12. Marc
    I’m just re-reading what you said on pm and your wording is making me wonder, where are you going to renew? Are you going to his client area/purchases? Or when you say the below are you looking for renew in the store item? ”Log in as ***. Go to store, to membership product. You can view expired purchase but can't purchase/renew.”
  13. Marc
    Something is out here. Please could you let me know the next time you have one? From what I can see, he should still have been able to renew. The user cancelled their paypal, then explicitly cancelled in their client area, which removed the renewal terms.
  14. Marc
    Are you using our standard robots.txt. If so, are there specific things you want to unblock? Just because something is blocked, it doesn't necessarily mean that is a bad thing, so its worth being careful what you edit Just taken a look since you are on cloud. You appear to be using our optimised one. If you want to use your own instead, you can certainly do so if you are fully aware what you are doing System>Site Promotion>Search engine optimisation>Crawl Management Before deciding to do that, its very very likely what is being blocked, is for good reason. I would advise on having a read through this first
  15. Marc
    I suspect that the user is staff and can edit anyones post
  16. Marc
    Yes, thank you for that 🙂
  17. Marc
  18. Marc
    Well, kind of. It could be edited by anyone, and that person may not be anonymous. So its not quite as simple as just marking it anonymous. Thats not to say that cannot be thought about. As said, I have brought it up as a bug report 🙂
  19. Marc
    I will bring that up as a bug, but its very likely that is correct if the user can see who has edited at item
  20. Marc
    Yes, what you are seeing there is indeed correct. When someone cancels, the renew terms are removed. It therefore will no longer allow renewal of that product, and the only way to change it at that point would be for admin to reinstate renews. So what you would do is click edit on the purchase, and add renewal details in there. Once you have done this, the customer can renew again
  21. Marc
    I use snagit https://www.techsmith.com/store/snagit?utm_source=google&utm_medium=cpc&utm_campaign=20656219147&utm_content=157033822040&utm_term=snagit&gad_source=1&gclid=CjwKCAiA9bq6BhAKEiwAH6bqoHGzXToCNDSir8sExeSdyvgSySO6-8pblp7kOgLD0zJVTZ0KD95YCRoCMHIQAvD_BwE Oh, unless you mean the profile photos. If so, Im not sure. @Matt had them done at some point back when I had hair. So must be a while ago 😄 Actually if you zoom in, you will realise why it looks to have a white line on it
  22. Marc
    No problem 🙂
  23. Marc
    What you are showing there is an 8 minute delay, not a 4 hour one. Its showing the one from 4 hours ago. What its not showing is yours from 8 minutes ago
  24. Marc
    You would add a box, as shown here Then once added, you can choose if you wish for it to be expandable or not
  25. Marc
    Feel free to PM me the details
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