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Charles

Management
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  1. Like
    Charles got a reaction from David N. in SFTP for Cloud Hosted   
    So... ok...
    I was like "oh I have a solution!" but Pages Media is apparently a bit clunky. I'm putting in a to do to improve it 🙂 
    But, yes, you can upload media like that and it just creates a non-attached upload.
  2. Thanks
    Charles got a reaction from SJ77 in Confused about how support works now days.   
    All support on the forums do get our staff's attention. If anything cannot be handled here then we sometimes convert them to a ticket via email.
  3. Like
    Charles got a reaction from SeNioR- in March Release Chat   
    Join us for our March release chat live!

  4. Haha
    Charles got a reaction from Pescao6 in Enhanced Services Add-on   
    Many clients need to integrate with external platforms. They might have a website or some sort of client login system. It's actually our most common customization we do 🙂 
  5. Like
    Charles got a reaction from David N. in March Release Chat   
    Once I click "End Event" in the Live Topic it's within a minute or so.
  6. Like
    Charles got a reaction from David N. in SFTP for Cloud Hosted   
    Just to confirm: we added a way to see the Pages media full URL. It will be in the April release.
  7. Like
    Charles got a reaction from Ramsesx in SFTP for Cloud Hosted   
    Just to confirm: we added a way to see the Pages media full URL. It will be in the April release.
  8. Like
    Charles got a reaction from SecondSight in Courses and Lessons   
    We are currently in the beginning stages of developing a Courses and Lessons application within Invision Community. This will only be available on our cloud services as a value addition.
    We receive regular requests for Learning Management System (LMS) capabilities in Invision Community and the Courses app will start us down that path. 
    The Courses app is not going to try to be a full LMS. Not trying to run a university here 🙂
    But we do think there is value in offering basic LMS capabilities within a community context. Some features we are already doing:
    Ability to create Courses with multiple Modules Modules can have multiple content items that a member can read/engage (articles, videos, discussions) Courses can be made optional or required. Required courses can be defined as "do this first" or literally required as in you must take course within X days of joining community. Badges/points awarded on various completion events. Reports for those who enroll and/or complete a Course. Reports can be exported to CSV. As this is early development we are open to ideas and suggestions.
    How might you use Courses?
    What capabilities would you want to see?
  9. Like
    Charles got a reaction from Randy W in PHP8 Still not Available on Hostgator   
    https://invisioncommunity.com/services/switch-to-invision/
  10. Like
    Charles got a reaction from Jim M in PHP8 Still not Available on Hostgator   
    https://invisioncommunity.com/services/switch-to-invision/
  11. Like
    Charles got a reaction from Randy Calvert in PHP8 Still not Available on Hostgator   
    https://invisioncommunity.com/services/switch-to-invision/
  12. Like
    Charles got a reaction from Mick23 in Outgoing emails are blocked   
    femvoxcommunity@gmail.com was blocked in our system because when you originally tested it did not exist. I have removed the block.
  13. Like
    Charles got a reaction from Dll in Coming Soon: Email Bounce Management   
    Nearly all use our email sending. I think you two are outliers 🙂
  14. Like
    Charles got a reaction from crmarks in SFTP for Cloud Hosted   
    So... ok...
    I was like "oh I have a solution!" but Pages Media is apparently a bit clunky. I'm putting in a to do to improve it 🙂 
    But, yes, you can upload media like that and it just creates a non-attached upload.
  15. Thanks
    Charles got a reaction from Dll in Coming Soon: Email Bounce Management   
    Do you mean the "From" address? Right now they are all from noreply@invisioncloudcommunity.com but the "on behalf of" address is your address.
    We can look into it but the problem is the return path. We have to ensure that bounce/spam reports come back to us for processing.
  16. Like
    Charles got a reaction from Daniel F in SFTP for Cloud Hosted   
    Hopefully the new GraphQL system and future JS option will make the need for PHP unnecessary 🙂 
    We are trying to get to the point where "writing a PHP script" will not be necessary even if you want to extend the system to do all sorts of custom stuff.
  17. Haha
    Charles got a reaction from dottbuff in A sneak peek...   
    Having two Matts still sometimes scares me.
  18. Like
    Charles got a reaction from David N. in Coming Soon: Email Bounce Management   
    On our cloud platform, we handle email for you. To ensure email deliverability we have to keep our "score" high which means we are very strict about managing email sending.
    Right now, our systems monitor when an email bounces or is reported as spam. For spam reports we immediately stop sending to that email to ensure a good sending score. For bounces, it depends on the type of bounce but they will eventually be blocked as well.
    This is great for sending scores but sometimes emails get blocked when they should not. People might accidentally click mark as spam. Their email provider might be having technical problems one day causing bounces that then get resolve. The list goes on.
    Bounce Management
    We are adding the ability for you to view reports on bounced/complaint emails, take action on member accounts (purge them or mark them as no notifications), and unblock emails that our platform may be refusing to email.
    A few notes on unblocking: we have to impose some limits of course. Spam complaint blocks can only be unblocked one time. If a second spam complaint for same email address comes in then no further sending will happen (ever). Bounce emails can be unblocked five times.
    A further note on spam complaint emails: depending on the nature of the complaint, they may not be able to be unblocked. Sometimes a spam complaint comes in and is targeted to the source (your community) and other times is targeted to the platform (our entire infrastructure). If it's targeted at our systems globally, then you would not be able to unblock it. But then, who wants to keep emailing someone who marks you as spam anyway!
     
    This new feature will be available on all of our packages except Beginner.
  19. Like
    Charles got a reaction from Jim M in Coming Soon: Email Bounce Management   
    On our cloud platform, we handle email for you. To ensure email deliverability we have to keep our "score" high which means we are very strict about managing email sending.
    Right now, our systems monitor when an email bounces or is reported as spam. For spam reports we immediately stop sending to that email to ensure a good sending score. For bounces, it depends on the type of bounce but they will eventually be blocked as well.
    This is great for sending scores but sometimes emails get blocked when they should not. People might accidentally click mark as spam. Their email provider might be having technical problems one day causing bounces that then get resolve. The list goes on.
    Bounce Management
    We are adding the ability for you to view reports on bounced/complaint emails, take action on member accounts (purge them or mark them as no notifications), and unblock emails that our platform may be refusing to email.
    A few notes on unblocking: we have to impose some limits of course. Spam complaint blocks can only be unblocked one time. If a second spam complaint for same email address comes in then no further sending will happen (ever). Bounce emails can be unblocked five times.
    A further note on spam complaint emails: depending on the nature of the complaint, they may not be able to be unblocked. Sometimes a spam complaint comes in and is targeted to the source (your community) and other times is targeted to the platform (our entire infrastructure). If it's targeted at our systems globally, then you would not be able to unblock it. But then, who wants to keep emailing someone who marks you as spam anyway!
     
    This new feature will be available on all of our packages except Beginner.
  20. Like
    Charles got a reaction from Marc Stridgen in Coming Soon: No page view limits   
    I wanted to let everyone know that we will soon be eliminating page views as a limiter on all our current offered packages.
    Advancements in our underlying infrastructure have made it not as important to meter based on traffic.
  21. Like
    Charles got a reaction from nigeld27 in Courses and Lessons   
    We are currently in the beginning stages of developing a Courses and Lessons application within Invision Community. This will only be available on our cloud services as a value addition.
    We receive regular requests for Learning Management System (LMS) capabilities in Invision Community and the Courses app will start us down that path. 
    The Courses app is not going to try to be a full LMS. Not trying to run a university here 🙂
    But we do think there is value in offering basic LMS capabilities within a community context. Some features we are already doing:
    Ability to create Courses with multiple Modules Modules can have multiple content items that a member can read/engage (articles, videos, discussions) Courses can be made optional or required. Required courses can be defined as "do this first" or literally required as in you must take course within X days of joining community. Badges/points awarded on various completion events. Reports for those who enroll and/or complete a Course. Reports can be exported to CSV. As this is early development we are open to ideas and suggestions.
    How might you use Courses?
    What capabilities would you want to see?
  22. Like
    Charles got a reaction from Marc Stridgen in Coming Soon: Email Bounce Management   
    On our cloud platform, we handle email for you. To ensure email deliverability we have to keep our "score" high which means we are very strict about managing email sending.
    Right now, our systems monitor when an email bounces or is reported as spam. For spam reports we immediately stop sending to that email to ensure a good sending score. For bounces, it depends on the type of bounce but they will eventually be blocked as well.
    This is great for sending scores but sometimes emails get blocked when they should not. People might accidentally click mark as spam. Their email provider might be having technical problems one day causing bounces that then get resolve. The list goes on.
    Bounce Management
    We are adding the ability for you to view reports on bounced/complaint emails, take action on member accounts (purge them or mark them as no notifications), and unblock emails that our platform may be refusing to email.
    A few notes on unblocking: we have to impose some limits of course. Spam complaint blocks can only be unblocked one time. If a second spam complaint for same email address comes in then no further sending will happen (ever). Bounce emails can be unblocked five times.
    A further note on spam complaint emails: depending on the nature of the complaint, they may not be able to be unblocked. Sometimes a spam complaint comes in and is targeted to the source (your community) and other times is targeted to the platform (our entire infrastructure). If it's targeted at our systems globally, then you would not be able to unblock it. But then, who wants to keep emailing someone who marks you as spam anyway!
     
    This new feature will be available on all of our packages except Beginner.
  23. Like
    Charles got a reaction from Fernando Mercês in Courses and Lessons   
    We are currently in the beginning stages of developing a Courses and Lessons application within Invision Community. This will only be available on our cloud services as a value addition.
    We receive regular requests for Learning Management System (LMS) capabilities in Invision Community and the Courses app will start us down that path. 
    The Courses app is not going to try to be a full LMS. Not trying to run a university here 🙂
    But we do think there is value in offering basic LMS capabilities within a community context. Some features we are already doing:
    Ability to create Courses with multiple Modules Modules can have multiple content items that a member can read/engage (articles, videos, discussions) Courses can be made optional or required. Required courses can be defined as "do this first" or literally required as in you must take course within X days of joining community. Badges/points awarded on various completion events. Reports for those who enroll and/or complete a Course. Reports can be exported to CSV. As this is early development we are open to ideas and suggestions.
    How might you use Courses?
    What capabilities would you want to see?
  24. Like
    Charles got a reaction from Gary in Coming Soon: Email Bounce Management   
    On our cloud platform, we handle email for you. To ensure email deliverability we have to keep our "score" high which means we are very strict about managing email sending.
    Right now, our systems monitor when an email bounces or is reported as spam. For spam reports we immediately stop sending to that email to ensure a good sending score. For bounces, it depends on the type of bounce but they will eventually be blocked as well.
    This is great for sending scores but sometimes emails get blocked when they should not. People might accidentally click mark as spam. Their email provider might be having technical problems one day causing bounces that then get resolve. The list goes on.
    Bounce Management
    We are adding the ability for you to view reports on bounced/complaint emails, take action on member accounts (purge them or mark them as no notifications), and unblock emails that our platform may be refusing to email.
    A few notes on unblocking: we have to impose some limits of course. Spam complaint blocks can only be unblocked one time. If a second spam complaint for same email address comes in then no further sending will happen (ever). Bounce emails can be unblocked five times.
    A further note on spam complaint emails: depending on the nature of the complaint, they may not be able to be unblocked. Sometimes a spam complaint comes in and is targeted to the source (your community) and other times is targeted to the platform (our entire infrastructure). If it's targeted at our systems globally, then you would not be able to unblock it. But then, who wants to keep emailing someone who marks you as spam anyway!
     
    This new feature will be available on all of our packages except Beginner.
  25. Like
    Charles got a reaction from Gary in Coming Soon: No page view limits   
    I wanted to let everyone know that we will soon be eliminating page views as a limiter on all our current offered packages.
    Advancements in our underlying infrastructure have made it not as important to meter based on traffic.
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