Mick23 Posted February 27, 2023 Share Posted February 27, 2023 Hi! I am investigating why my emails won't send and have noticed this error: Is this something I have to configure in IPS or is this being blocked elsewhere? Thanks for any assistance! Link to comment Share on other sites More sharing options...
Mick23 Posted February 27, 2023 Author Share Posted February 27, 2023 For more context: I initially created a gmail account for the site, but it contained a typo. I copy & pasted that address into the ingoing & outgoing fields in the admin CP. Test emails are working for that email address. I then noticed the typo and created another gmail account with it corrected. I updated the addresses in the admin CP (ingoing & outgoing) and attempted to sending a test email. This is when the error occurred. Link to comment Share on other sites More sharing options...
Randy Calvert Posted February 27, 2023 Share Posted February 27, 2023 You can’t just use your normal Gmail username/password. You have to create an app specific password. Gmail blocks these requests. https://support.salesmate.io/hc/en-us/articles/360004467631-Sign-in-using-App-Passwords-Gmail-SMTP New Gmail accounts by default require 2FA which obviously does not work out of the box with SMTP. Link to comment Share on other sites More sharing options...
Mick23 Posted February 27, 2023 Author Share Posted February 27, 2023 My apologies, I haven't made myself clear. I have the option checked for emails to be sent via invision community: And I have set my gmail account in these fields: Link to comment Share on other sites More sharing options...
Randy Calvert Posted February 27, 2023 Share Posted February 27, 2023 Ahhhh. It sounds like you may be running into this: A staff member will need to help as I don’t see where the unblock has been added to yet. Mick23 1 Link to comment Share on other sites More sharing options...
Mick23 Posted February 27, 2023 Author Share Posted February 27, 2023 Ahh! Thanks @Randy Calvert Link to comment Share on other sites More sharing options...
Marc Stridgen Posted February 27, 2023 Share Posted February 27, 2023 Please try saving the setting again. You shouldnt be getting that message if you are using our platforms email, as its not sent by gmail at all in that scenario. I suspect its not actually saved the setting properly Link to comment Share on other sites More sharing options...
Mick23 Posted February 27, 2023 Author Share Posted February 27, 2023 2 minutes ago, Marc Stridgen said: Please try saving the setting again. You shouldnt be getting that message if you are using our platforms email, as its not sent by gmail at all in that scenario. I suspect its not actually saved the setting properly I'll try it again now Link to comment Share on other sites More sharing options...
Marc Stridgen Posted February 27, 2023 Share Posted February 27, 2023 No problem, Mick. Of course let us know if you are then still seeing the same Link to comment Share on other sites More sharing options...
Management Solution Charles Posted February 27, 2023 Management Solution Share Posted February 27, 2023 femvoxcommunity@gmail.com was blocked in our system because when you originally tested it did not exist. I have removed the block. Randy Calvert and Mick23 2 Link to comment Share on other sites More sharing options...
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