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Charles

Management
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  1. Haha
    Charles reacted to Brian Garcia in Enhanced Services Add-on   
    Heard nice things about the theme designer.
  2. Like
    Charles got a reaction from crmarks in Monetizing tools improvements   
    Yeah subscriptions are extremely popular on all types of communities. Their use ranges from basic support to running an entire business in a community. 
    Yes it’s a big focus area for upcoming Commerce update. 
  3. Like
    Charles got a reaction from Brian Garcia in Courses and Lessons   
    Live Topics can create Events so sounds like we just need to integrate Events with Courses. 
  4. Agree
    Charles got a reaction from Pescao6 in Enhanced Services Add-on   
    We have soft launched this service at $129/month plus an implementation fee that varies a bit based on needs. We will post more information soon!
  5. Like
    Charles got a reaction from Brian Garcia in Live Topics Secret Demo   
    Update on Live Topics:
    Live Topics will be available as an open beta in the April release. It will be available to all package types during the beta stage without limits.
  6. Like
    Charles got a reaction from David N. in Unable to view replies on Blogs here on https://invisioncommunity.com/   
    We are experimenting with auto-publishing blog posts to the forum and using that for comments. We will see if it works 😀
  7. Like
    Charles got a reaction from Matt in Video transcoding issue fixed   
    An issue was fixed today impacting communities in the EU region using video transcoding services. The transcoding services were not properly recognizing requests for transcoding a video as US vs EU and therefore failing.
  8. Like
    Charles got a reaction from abobader in Self hosted support   
    You posted in the “my site is broken and it’s my server’s fault” section 😀
    I moved it to general help area.
  9. Like
    Charles got a reaction from Marc Stridgen in Video transcoding issue fixed   
    An issue was fixed today impacting communities in the EU region using video transcoding services. The transcoding services were not properly recognizing requests for transcoding a video as US vs EU and therefore failing.
  10. Like
    Charles got a reaction from MeMaBlue in Monetizing tools improvements   
    Yeah subscriptions are extremely popular on all types of communities. Their use ranges from basic support to running an entire business in a community. 
    Yes it’s a big focus area for upcoming Commerce update. 
  11. Like
    Charles got a reaction from Dll in Video transcoding issue fixed   
    An issue was fixed today impacting communities in the EU region using video transcoding services. The transcoding services were not properly recognizing requests for transcoding a video as US vs EU and therefore failing.
  12. Like
    Charles got a reaction from Randy Calvert in Video transcoding issue fixed   
    An issue was fixed today impacting communities in the EU region using video transcoding services. The transcoding services were not properly recognizing requests for transcoding a video as US vs EU and therefore failing.
  13. Like
    Charles got a reaction from MSUKForum in Self hosted support   
    You posted in the “my site is broken and it’s my server’s fault” section 😀
    I moved it to general help area.
  14. Like
    Charles got a reaction from SeNioR- in Unable to view replies on Blogs here on https://invisioncommunity.com/   
    We are experimenting with auto-publishing blog posts to the forum and using that for comments. We will see if it works 😀
  15. Like
    Charles reacted to Afrodude in [Suggestion] Similar Content Block   
    It would be very nice if we can pick from which app I want "Similar Content Block" display the similar contents.
    For example,
    If I pick forums, I will see which forums I want to see the similar contents. All apps from everywhere. If I pick Pages, I will see which database I want to see the similar contents. Multiple apps with multiple options. Etc..... 
     
  16. Like
    Charles got a reaction from Markus Jung in Coming soon: Statistic Updates   
    We will soon be announcing some statistics and reporting improvements that will be available to both Cloud Platform and Classic self-hosted editions of Invision Community. Look out for a blog entry on that soon!
    I did want to talk about one addition to reporting and statistics that will not be available on Classic and do a quick preview: per-item reports.
    You will be able to see a view of the popularity of a section (specific forum, gallery album, download category, etc.) or item (forum topic, gallery image, file, etc.) over a time period. For example, you could see a graph showing which hour/day/week/month had the most views in an individual topic. Right now, stats only show total views and has no count for by hour or otherwise when that view was made.
    Cloud's backend systems handle the tracking, counting, and logging of views. This data is stored centrally outside of your master database so if you ever wish to go from Cloud to Classic, this data would not convey. Report data can include possibly millions of data points so, for performance, some larger reports may be queued. This means that Cloud will calculate the report and deliver it to you in a few minutes. This ensure that intensive data reporting does not cause timeouts for you.
    This is the first step in several other reporting and statistics improvements we have planned. We are also working to tie statistics into actions in the future. Think things like: stats discovers a previously dormant member has become active again and initiates a process to welcome them back. Or maybe stats discovers a member who previously only posted in Product A forum is now looking at Product B forum so stats tells your CRM to flag a possible sales lead.
    We are excited to be able to offer these enhanced services by leveraging the backend power of the Cloud platform!
  17. Like
    Charles got a reaction from Markus Jung in EU region upgrade   
    For those of you on Creator Pro and up: you can move your community to our EU region at no cost. Just contact support if you want to move.
  18. Like
    Charles got a reaction from Markus Jung in EU region upgrade   
    For those of you with communities in our EU region:
    We deployed an upgrade today that will see about 20% increase in data query performance.
  19. Like
    Charles reacted to Olivia Clark in Invision Community Insight: Deprecation Communication, March Release and more.   
    🌸 Welcome to this week's Invision Community Insight! 🌸
    Thank you for checking out this weekly round up post. I hope you have had a wonderful week! In the comments below, feel free to say hello and let us know what you are working on. As for us, let’s dive into that below.
     
    Current Happenings
    We are beginning some spring cleaning in Our Community. I hope you enjoy this first round of changes and those that will appear in the coming weeks. 🧹 
     
    Deprecation Communication
    Deprecations are important to keeping our software clean and modern as needs change and the software evolves. We want you to know when deprecations are happening and how to prepare for those. When a new deprecation is announced or a removal is completed, we will communicate those in four ways:
    Release notes: This is a simple description with a link to our new Deprecation Tracker. Deprecation Tracker: This will give a bit more information and any actions or advice from us regarding the change. Topic: To allow for a place to ask your questions, we will share in a topic. AdminCP notification: This will appear as a banner in your AdminCP. We recommend that you follow these areas in Our Community so you are notified of changes. There are new announcements and removals in the March release so check those out.
     
    New Version
    Our March release is out and ready for your community. As you know, we recommend that you keep your community up to date each month to keep it running smoothly and so you can enjoy the latest updates.
    As a reminder, here is what is included in this March release, version 4.7.8. 🍀
    https://invisioncommunity.com/release-notes/
     
    On Deck
    Live Topics is set for beta release in … April! 🤩 🎉 We are looking forward to hearing how you use live topics and how it evolves in its future versions.
    If you want to see Live Topics in action and like to hear Charles and I talk about the release (or just talk in general 😉) follow and add the April Release Chat to your calendar. Hope to see you then.
     
    Also in the upcoming April release, Commerce, Clubs, Gallery and Events will all get some attention. 
     
    Peeking Ahead 
    Progressing along nicely are our statistics and reporting improvements. A blog entry will be posted soon.
     
    We are in the beginning stages of development for our Courses and Lessons application. If you want to help shape this feature, share your ideas and use cases with us. https://invisioncommunity.com/forums/topic/472307-courses-and-lessons/#comment-2934996
     
    Lastly, for those that like to see what we are up to line by line, here is the changelog for the week.
     
    Changelog
     
    Hope you enjoyed this week's Invision Insight round up. See you next week. 🙂
  20. Like
    Charles got a reaction from David N. in Live Topics Secret Demo   
    Update on Live Topics:
    Live Topics will be available as an open beta in the April release. It will be available to all package types during the beta stage without limits.
  21. Like
    Charles got a reaction from Randy Calvert in Live Topics Secret Demo   
    Update on Live Topics:
    Live Topics will be available as an open beta in the April release. It will be available to all package types during the beta stage without limits.
  22. Like
    Charles got a reaction from Marc Stridgen in Reducing my apps at renewal time   
    Yes, just email accounts@invisionpower.com and they can take care of that for you.
  23. Like
    Charles got a reaction from CheersnGears in Reducing my apps at renewal time   
    Yes, just email accounts@invisionpower.com and they can take care of that for you.
  24. Like
    Charles reacted to Richard Arch in RSVP limit reached in Error Logs   
    Works like a charm.
    As a further test, reverting RSVP back to unlimited afterwards and the Maybe members reappear 👍
  25. Like
    Charles got a reaction from SeNioR- in Live Topics Secret Demo   
    Update on Live Topics:
    Live Topics will be available as an open beta in the April release. It will be available to all package types during the beta stage without limits.
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