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G17 Media

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  1. Haha
    G17 Media reacted to Marc Stridgen in Show on non-content based page - ads doesnt work   
    Ah, sorry I misunderstood what you had said there.
    The reason for this is that you have a plugin named "Disable ads for URLs" and you are actually specifying /discover/unread/ as one of those URLs.
  2. Like
    G17 Media reacted to Marc Stridgen in IPS database converter trashed coding during upgrade to IPS 4.7.10   
    Unfortunately, we no longer support that version of the product. There are many who do provide assistance with this that you can find in the providers section if needed however. The issue you have is that there is a problem with the character set somewhere prior to you upgrading, so it cannot be corrected after the upgrade.
  3. Like
    G17 Media reacted to Marc Stridgen in IPS database converter trashed coding during upgrade to IPS 4.7.10   
    There is no other way other than to revert your backup unfortunately. There is an issue with the encoding of your database before its began. Likely that the data was not in UTF8 format 
  4. Like
    G17 Media reacted to Nathan Explosion in Allow Pages databases to not have a "title" field   
    But it's already possible. Modify the "Title" field as follows:
    Set the default value to be a space (that's important...very important!!!) or anything else of your choice...but it must be something. Edit the permissions of the field - remove the "edit field content" and "add content to field" permission from the groups from whom you wish the title to be hidden. Ta-da!!!

     
  5. Like
    G17 Media reacted to Marc Stridgen in Wrong information from the IP tool   
    Im not sure what you are referring to with bbdd
    Maxmind of course do not use their free database. They use their paid one
  6. Like
    G17 Media reacted to rfcontreras in May Release Chat   
    It seems that every line of code is for the Cloud version. I've been using the self hosted version since 2017 and I feel pretty stupid looking for features on my forum, until I realized that these are not for self hosted (live topics, etc).  
    Honestly the Cloud prices are not for my budget, it's a pitty since I really like the software but I'm not going to pay for a cloud based product, you can get Adobe Suite with cloud storage for a fraction of the Invision Cloud package. Dean_ is right, self hosted is going to dissapear, good luck invision.
    Ricardo
  7. Thanks
    G17 Media reacted to Adriano Faria in May Release Chat   
    I have no private message from you; at least I didn’t find it on a quick search.
    Anyway, development stopped when I first hear about the IPS app a couple of months ago or so. Due to a current rule for marketplace submissions, we cannot recreate things added by IPS. I imagine that something that was built to add value to their cloud’s packages would be definitely not acceptable so I didn’t even try to talk to them via Contact form, as Matt already said a couple of times. Matt also said that they will rewrite the marketplace submissions rules, so up till there, I won’t do anything.
  8. Haha
    G17 Media reacted to derpunker in Wrong attachment claiming=> temp key in core_attachments_map is not unique!!   
    Reproduced in your live community.

    2023-05-08 22-46-49.mp4  
    @Jim M
  9. Thanks
    G17 Media reacted to Editorn in May Release Chat   
    Thanks for the update! 👍
    Can you tell if there are any plans on making the Courses app available for self-hosted installations? And also the Email Bounce Management for Sendgrid users?
  10. Haha
    G17 Media reacted to Martin A. in Can’t post in your blog   
    The Courses app will not be available to self-hosted customers.
    You can not purchase to the creator pro package in order to gain access to the courses app on your current self-hosted setup. You would then need to migrate your community over to the cloud.
    Only customers that have one of their cloud packages can post comments in blog posts and news entries related to cloud-only features.
  11. Haha
    G17 Media reacted to DawPi in Can’t post in your blog   
    If you are not a Cloud customer then yes - it's normal.
  12. Like
    G17 Media reacted to TDBF in Double charging   
    Marc, I have been asking for you guys to change this for years now, I have suggested that when on a localhost these options should be disabled by default.
    Sometimes when you copy a live site over to a localhost environment, you can forget to turn these options off. The last time, this caused me a lot of issues, with a few members accusing me of trying to rip them off because of the double payments.
     
  13. Like
    G17 Media reacted to ZakRhyno in Classic Area?   
    Would it be better to have a Class Thread, similar to Cloud Discussion? I'm asking because certain topics are exclusive to that group and when mixed with Classic, it seems like there's a hierarchy where Cloud is given more attention and Classic is neglected. Even from a business perspective, I understand that coding is faster in Cloud.
  14. Like
    G17 Media reacted to abobader in A sneak peek...   
    Seem so, I am already testing another platform, if I switch it will be indeed a long run with IPS since before 2002 even
    Sadly tho.
  15. Like
    G17 Media reacted to Canis in Some members have better rank than lower limit in ACP   
    I don't think it is fair to blame only the customer. Ranks has been an important feature since the dawn of IPB and when an upgrade stopped it functioning as expected we could have been notified and explained what to do.
    I might be stupid, but despite reading the documentation and starting this thread, I still don't see how to get ranks working as before.
    Number of posts rebuild is now finished and that seems to have corrected the problem with counting posts that should not have been counted. But I expect it will be building up again.
    Still many members have a better rank that their number of posts should have given them.
  16. Like
    G17 Media reacted to Canis in Some members have better rank than lower limit in ACP   
    Maybe "issue" is the wrong word, but we find it a problem when a crucial functionality, that we have been using since 2004, is not working the same anymore.
    Same that searching for "rebuild" does not find the rebuild options.
    Awaiting the outcome of rebuilding, running for 4 days now.
  17. Like
    G17 Media reacted to AlexWebsites in Forum Index data-pagecontroller for each view   
    Please add a forum index data-pagecontroller=""  for each view;  traditional, fluid, etc. This way we can target elements on the page with CSS specific to that view. Currently all views are data-pagecontroller="index"
  18. Agree
    G17 Media reacted to AlexWebsites in Forum Index data-pagecontroller for each view   
    Anyone figure out a workaround? Suggestion fell on deaf ears I guess...or lack of interest.
  19. Like
    G17 Media reacted to Jim M in How to open a support ticket ?   
    Could you please rephrase what you mean here? If a third party developer is running maintenance before updating, you would need to work with them to resolve it. That would be outside our scope of support. However, I am unsure if this is what you mean here as it feels like there may be a language barrier. 
  20. Like
    G17 Media reacted to Jim M in How to open a support ticket ?   
    We would not be able to fix a table corruption caused by a server migration. That would be for your hosting provider to resolve or restore a backup from before the migration was attempted.
  21. Like
    G17 Media reacted to Randy Calvert in [Suggestion] Storage method: FTP   
    But then they increase management cost, support costs, more separate vendors to deal with… 
    Not to mention now needing two separate WAFs. 

    There is a lot to be said for a single throat to choke. 🙂 

    Also at the enterprise level, they don’t pay what is listed on the website. I know for a fact that lower prices are available based on overall spend. 
  22. Haha
    G17 Media reacted to Marc Stridgen in Developer Mode to modify a cloud-hosted account, how to download software for local development?   
    You would indeed require a classic license in order to download locally for development. 
  23. Like
    G17 Media reacted to Randy Calvert in My Site Is Borked!   
    It sounds like you have corruption in your mySQL database,  You might want to use a tool like phpMyAdmin to check and repair those tables.  
  24. Like
    G17 Media reacted to Jim M in Fatal Error: Templates   
    Unfortunately, this is a PHP 8 compatibility issue somewhere with custom code. Somewhere whether it is out of date core template or otherwise. The only way for you to fix it would be to find it and revert the template or resolve the error.
  25. Haha
    G17 Media reacted to Olivia Clark in Rescheduling our April Release Chat   
    Hi All, 
    Due to some issues with streaming Zoom to Youtube, we will be rescheduling the April Release Chat. Once the team has a chance to troubleshoot and fix, we can post a new date. 
    Thank you for your understanding!
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