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Koper74

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  1. Thanks
    Koper74 reacted to Stuart Silvester in Calendar is broken   
    We have released a patch for 4.7.1 to workaround this issue.
    To install, go to AdminCP > System > Support and click "optional patch available" in the top left block.
    If you do not see this, you may already have the patch since it is included with and upgrades or downloads of the software after the date of this post.
  2. Like
    Koper74 got a reaction from Fosters in Bookmarks - Support Topic   
    Thx - that was the solution!
  3. Thanks
    Koper74 reacted to ReyDev in Menu PLUS [Support Topic]   
    @Koper74 @OptimusBain

    just wanted you know, i've uploaded the new version (Compatible with IPS 4.7.*). is pending approval.
  4. Like
    Koper74 reacted to Michael.J in Auto Lock Topics (Support)   
    I thought I released an update already but didn't get any notification from IPS. Will submit the IPB 4.7 update again.
  5. Agree
    Koper74 reacted to OptimusBain in Menu PLUS [Support Topic]   
    You are the best! 😉
  6. Thanks
    Koper74 reacted to ReyDev in Menu PLUS [Support Topic]   
    @Koper74 @OptimusBain

    I have to change a lot of things in MENU+ for the new version 4.7.*(I'm working on it). Menuplus will definitely be updated in the next two days and I will definitely let you know. But I don't know when it will be approved by the IPS review team.
    I'm working on my all apps and plugins . I've updated advanced widget setting, Forum Collection, Blog and member collections, Story, Laxeri theme so far . Some of them are awaiting approval.
     
  7. Like
    Koper74 reacted to All Astronauts in Pages Category Images / Pages Searchable Text Fields   
    Pages Category Images is good to go as well. Upgrade away.
    I did submit a new version to the Marketplace - 4.1.0 - the only change is adding in a template that displays beneath the image upload field providing the ways you can use this stuff - and of course flagged the file out for 4.7 compat.

  8. Like
    Koper74 reacted to All Astronauts in Pages Category Images / Pages Searchable Text Fields   
    Pages Searchable Text Fields is fine on 4.7 - I resubmitted a new 4.0.0 version to the Marketplace so I could flag the file out as 4.7.x compatible, but other than the version number the plugin is the same - though I think in the next version I'll stick a flag in on database fields view so you can see that a field is flagged as searchable or not. 
    Looking at PCI now, should be back here in a bit...
  9. Like
    Koper74 reacted to OptimusBain in Menu PLUS [Support Topic]   
    It seems that the developer is missing in combat. No updates on his plugins. I have a few of his excellent plugins running on my community. Hopefully @ReyDevwill update them. He's a great developer and his support has always been excellent.
  10. Agree
    Koper74 got a reaction from OptimusBain in Menu PLUS [Support Topic]   
    🤔
  11. Like
    Koper74 reacted to All Astronauts in Viewers   
    Viewers 2.0.0 Submitted!
    NEW! Pages application now supported! Both Custom Page views and Database Record views. NEW! Blogs application now supported! Blog entry views. NEW! Added Member Data Export for Pages Pages, Pages Database Records, and Blog Entries for GDPR compliance! ENHANCED! Adjusted all Member Data Exports to match native IPS data export date formatting! EXPECTED! 4.7.x compatibility sweep. etc... As stated earlier - Pages Pages,  Pages Records, and Blog Entries are only widgets for the time being:

    Drag and drop widgets are locked to their respective "thing". Blog Entries will only show something on Blog entries. Pages Pages will only show on basic pages. Pages Records will only show on record view. Yes, databases live on a "page" but that is accounted for.
    The GDPR member data export stuff is all set with the new stuff as well so those of you in affected areas, or just needing to comply with user data laws of some type, can rest assured you can dump this stuff will no problem at all.
    Available when approved.
  12. Thanks
    Koper74 reacted to Marc Stridgen in Double display of a number-field   
    This issue has been resolved in 4.7.0 which has recently been released. Please upgrade to that version to resolve this, and of course, let us know if you are still seeing any issues.
  13. Agree
    Koper74 reacted to Lucas Thompson in Improved Clubs Enhancements   
    was wondering
     
    I'm super interested in sub-forums (or categories) for clubs.  If this isn't available in your current app can I pay you to custom code this onto my invision website?
  14. Like
    Koper74 reacted to Matt in Double display of a number-field   
    This has been fixed for our May release, thanks!
  15. Agree
    Koper74 got a reaction from OptimusBain in Menu PLUS [Support Topic]   
    Thx for SVG! 👍🍻
  16. Thanks
    Koper74 reacted to Stuart Silvester in Custom Feed Blocks not using their existing Templates   
    This issue was specific to the 4.6.11 beta. It has been fixed for the final release.
  17. Agree
    Koper74 reacted to Sonya* in Custom Feed Blocks not using their existing Templates   
    I can confirm this happening to all custom blocks on localhost and a fresh upgraded test site.
  18. Agree
    Koper74 reacted to Mote Marketing, Inc. in IPS Products are awesome, but your support BLOWS.   
    Patrick (and Matt), this is hardly a case of "momentary frustration". I've been purchasing and using IPS products since 2007, for Pete's sake. It is an irrefutable fact that the IPS ACP now makes it (at best) difficult, and (at worst) essentially impossible to start a support ticket. It wasn't always that way. I am not a casual, ignorant or lazy end-user...as an FAA LAX air traffic controller and international aircraft accident investigator, I ran $100M+ safety-critical national airspace capital software projects, and am a highly-experienced tech dude in a hugely diverse range of disciplines by virtually any standard. I personally developed the ReachOut365 platform, which is used by some of the world's largest insurance companies, and routinely work with Fortune 500 companies. I'm not bragging; it's just the truth. If I have access to decent self-support, I can resolve 99.9% of any issues that arise. I hate having to start a support ticket and engage in the time-consuming back and forth by email dance and would much rather self-serve. I should not be penalized and jacked around simply because "the rest of the human race is stupid" (to paraphrase Patrick).
    On the contrary, with IPS, I do not enjoy such access. Your "Help & Support" pages, despite having voluminous articles, rarely enable me to solve complex issues. Many of them are hopelessly out-of-date, and refer to screens and settings (e.g., social media integration) that bear no resemblance whatsoever to the present realities. Many of them are also extremely "shallow" in terms of necessary detail as well. I fully understand how difficult it is to keep such things updated, but that is not my problem in this case (except that at the end of the day, you've made it "my problem"). On the other hand, you marketing/sales media is first-rate. It's clearly a matter of priorities.
    Furthermore, your ACP "Get Support" function explicitly and unavoidably requires the Admin to disable all third-party customizations (in order to even start a ticket). A few days ago, I did that (with extreme hesitation, and for good reason, as it turned out), and when I clicked the "Re-enable customizations" (or similar button), my custom app settings (developed by one of, if not the Number-1 IPS-savvy and experienced [non-IP employee] Devs on Planet Earth), all but one were not re-enabled, which effectively nuked my website. I had to call that Dev to have her re-enable everything, which cost me out-of-pocket). I rarely ask for support, but when I do, after spending thousands on your products over a 15 year period, it shouldn't be such an unmitigated pain in the ass. I've been told by not merely one, but several IPS-expert Developers that we've worked with (in so many words), that, "IPS products are generally really good, but their support absolutely sucks. It's not just "my" opinion...it is a widely-held truism.
    Whilst I certainly understand you guys wanting to "channel" the support process to prevent issues that can be thusly resolved (by disabling 3rd-party plugins and apps, etc.). I have better things to do than to bust your balls, but I am extremely unhappy with this convoluted and crappy support ticket process, and I am not the only one by any stretch.
    I've already paid my Developer to work around the issue that I was attempting to start a stupid support ticket about, so that's no longer an issue. We have a highly customized site that has cost me tens of thousands to develop. Much of that expense is because the IPS front-end UI is so clearly designed by Developers (rather than talented UI designers), and among other things, so profoundly inefficient (in terms of screen "real estate" usage) and un-intuitive in terms of UXI strategies.
    In all fairness, I must also say that, once a support ticket actually somehow gets through, you guys are excellent (for the most part) in resolving issues (provided they don't come anywhere near straying from your frankly draconian definition of what constitutes "covered" topics). I understand that your margins require tight control, but I feel like you guys take it to a rather absurd extreme at times. Again, it wasn't always that way. Perhaps I'm just spoiled by the polar opposite end of the spectrum, such as Rackspace's Support and documentation, which blows your doors off on its worst day. It is hardly surprising or inappropriate for a businessman who has a lot riding on this platform choice to express strident frustration at poor performance.
    Even despite the huge pile of cash I've spent to self-resolve the clumsy UI issues (in particular), I am finding myself very seriously wondering if we made a ginormous error in judgment by going with the IPS platform, and the lack of effective, timely support is no small part of that second-guessing. Could you (Matt and IPS) please consider:
    Streamlining the support ticket process. Focus a bit on bringing your Support articles up-to-date, and; Hire or contract with skilled UXI designers? Thank you.
  19. Thanks
    Koper74 got a reaction from InvisionHQ in Improved Clubs Enhancements   
    That was fixed quickly - thank you for great support @InvisionHQ... 👍
  20. Thanks
    Koper74 got a reaction from InvisionHQ in Improved Clubs Enhancements   
  21. Agree
    Koper74 reacted to Marc Stridgen in search engine doesn't work for all members   
    I see the issue here was that there was no permission on the parent category for those users. Glad to see my colleague was able to pin that one down for you
  22. Like
    Koper74 reacted to Marc Stridgen in search engine doesn't work for all members   
    Ive just created a ticket for you that you will have got an email on. Could you please respond to that with the details needed instead? We can then take a look
  23. Agree
    Koper74 reacted to ReyDev in Hump Day: A Refresh Has Arrived!   
    @Matt
    In my opinion, you should work more on your site's search engine and improve your search capabilities and priorities. In this case, finding solutions to problems is done much faster. A professional search engine!
  24. Like
    Koper74 reacted to Zapusto in Hump Day: A Refresh Has Arrived!   
    That's putting words in my mouth and cherrypicking at its finest Matt, and is beneath you to do so.
    I am your customer. I pay for your product. I have a business relationship with you, no one else. If you want to extrapolate non-identifying information and use it as part of your knowledgebase, then fine.
    I have an expectation of support from IPB, and ONLY IPB, to support the product I am paying for, and to do so properly. No one else.
    I think an expectation of proper ticket support is hardly outrageous.
  25. Like
    Koper74 reacted to Daddy in Hump Day: A Refresh Has Arrived!   
    The people who paid hundreds of dollars to be self hosted?
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