Jump to content

Sonya*

Clients
  • Posts

    3,816
  • Joined

  • Days Won

    30

Reputation Activity

  1. Thanks
    Sonya* reacted to Marc Stridgen in Disabling Store and Support in ACP   
    This is incorrect. Support is on the deprecation list. Physical items within store are on the deprecation list. Store itself is not. In answer to your question though, you could disable those if you dont use them.
  2. Haha
    Sonya* reacted to Jim M in Staff Notes for what content   
    I take back what I said 😅, I thought this was a different feature . I need more coffee to get past this midday slump. It is indeed elsewhere and the guide is correct. Thank you, terabyte!
  3. Thanks
    Sonya* reacted to Marc Stridgen in Themes resources are randomly reset after update   
    Ive created a ticket on this for you, and someone will be in contact as soon as possible
  4. Like
    Sonya* reacted to Jim M in Buy button for subscription is not shown   
    Thank you. I have transferred this to a ticket, please watch your email for further correspondence.
  5. Like
    Sonya* got a reaction from TDBF in Buy button for subscription is not shown   
    I had a subscription plan in the past that has been deleted. There were no active subscribers on the plan as I removed it. Now, the users who purchased this subscription in the past cannot buy another subscription on my site. They do not see the button “Buy”.
    I went and removed all previous expired subscriptions from one user. He has literally nothing in his client account now. But the user still cannot buy any subscription on my site. Is there anything else I should do, to allow users with a “deleted” subscription plan in the past to buy one that exists? 
    I know that I can create an invoice manually, but I would rather go through all inactive subscribes of the deleted plan and allow all of them to buy on my site again. 
    Thanks!
  6. Like
    Sonya* reacted to Jim M in Buy button for subscription is not shown   
    The Subscription system is seeing that you have one but is expired. Odd. I will need to escalate this to get it reviewed. Could you please ensure SFTP/FTP access details are correct on file.
  7. Like
    Sonya* reacted to Jim M in Themes resources are randomly reset after update   
    I do not see that they are currently missing. Please let us know next time they go missing so we can review.
  8. Like
    Sonya* got a reaction from Thomas P in Will blocking guests from viewing threads also block search engines?   
    It sounds like a doorway technique, called cloaking. You will be penalized by search engines if you try it.
  9. Thanks
    Sonya* reacted to Marc Stridgen in Mention Tags Cannot Be Removed on Mobile   
    Thanks Sonya. I have added this information to the bug report
  10. Like
    Sonya* got a reaction from LiamH in Will blocking guests from viewing threads also block search engines?   
    It sounds like a doorway technique, called cloaking. You will be penalized by search engines if you try it.
  11. Haha
    Sonya* reacted to Joel R in Subscriptions - Multiple Choices   
    Here's another good example from a random site that shows different payment options in case IPS needs inspiration on this commonly-accepted practice:

  12. Like
    Sonya* got a reaction from Jimi Wikman in Stock Replies: ACP Permissions for moderators   
    I would like my moderators to create and manage stock replies. Since stock replies can be created in ACP only, I have given them an ACP access for the area:

    This is how they now see the area in ACP if there are no replies. Moderators cannot create new replies. 

    If there are replies created by administrator, they can only see the list, no editing.
    Do I miss any other permission here, or does it work as designed? The permission is called “Manage Stock replies”, but there is nothing my moderators can manage here. 🤨
  13. Thanks
    Sonya* reacted to Jim M in Stock Replies: ACP Permissions for moderators   
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
     
  14. Like
    Sonya* got a reaction from Marc Stridgen in Conversion friendly urls path problem.   
    The path is shown for me under Support as well:
    /admin/?app=core&module=support&controller=support&_new=1
  15. Like
    Sonya* reacted to Marc Stridgen in Mention Tags Cannot Be Removed on Mobile   
    Please could you ask that member? I can add the extra info to the bug report
  16. Like
    Sonya* reacted to Seylerg in V5 image sizes   
    Hello wonderful staff. In my excitement for V5 I am wondering if you could provide us with the ideal images sizes for any sections that will allow us to add them as topic covers, course covers, etc…. I would love to be able to create templates for all the different image sizes that would be best for V5. I will be using Canva to create a master template and could even possibly share the templates with others. If you have a list of the image areas and ideal sizes that would be great. 
    thanks
  17. Like
    Sonya* reacted to JohnCourt in Enforcing Uploaded Image File Names   
    I have a pet peeve, images uploaded to our gallery display their file name as the title. For example a member uploads their image and doesn't change the title image, so it then displays something like DSC2849.jpg instead of for example "Oak Cabinet".
    I have rules displayed for image uploading in each gallery, but they are apparently ignored. Is there any way to auto enforce changing the title of an image uploaded to our galleries? Our community is gallery and image heavy, visual arts. It drives me crazy that folks are lazy and just use their default image file title. Any suggestions are greatly appreciated.
  18. Like
    Sonya* got a reaction from Como in Help   
    This application https://www.invisioneer.org/files/file/84-ne-hide-content/
  19. Agree
    Sonya* reacted to CheersnGears in New member signup widget   
    Can you let us adjust the layout?
    or at least center the buttons in mobile view?

  20. Agree
    Sonya* reacted to asigno in Feature request: Automate/Schedule recurring bulk email   
    It would be very useful if we were able to automate regular recurring bulk email. E.g I want to send a specific email to certain users when certain filters are met and would like to do this on a regular basis. Currently we can only do this as a one off email.
  21. Agree
    Sonya* reacted to Nathan Explosion in Mention Tags Cannot Be Removed on Mobile   
    GBoard is the default keyboard of the Google Android OS (it's on Pixel devices, it's on most OnePlus devices, plus others that don't massively deviate from the stock OS)
    'Samsung Keyboard' is the native keyboard on the Samsung version of the Google Android OS, but can be overridden by the manual installation of GBoard from Google Play, just like SwiftKey is available for all Android devices.
  22. Agree
    Sonya* got a reaction from Michael Collins in "List-unsubscribe" in the email header   
    @Marc Stridgen, for whatever reason, we all have users in our communities who mark community email address as spam. Whether it's subscriber forgetfulness or not being able to handle the account settings, it doesn't change the fact. They mark the emails as spam, and that hurts the sender's reputation and deliverability. 🙂
  23. Thanks
    Sonya* reacted to Marc Stridgen in Mention Tags Cannot Be Removed on Mobile   
    The issue we know at this point is when people are using the swiftkey keyboard
  24. Like
    Sonya* reacted to opentype in Image compression   
    ACP → System → Files → Image Settings
    That’s where you set the compression level(s). In addition, you can set the maximum pixel size for attachment uploads. Both of these options combined get you pretty far. 
  25. Like
    Sonya* reacted to TheLlamaman in "List-unsubscribe" in the email header   
    This happens with my community too.
    I am using Amazon SES. Some people, probably out of laziness or lack of awareness, mark their notification emails (event new private message ones) as spam which ends up hurting reputation.
    I have a suppression list setup on the SES side to prevent sending of emails in the future to the offending email address, however it does not stop the reputation being damaged in the first place.
    A list-unsubscribe in the email would absolutely help here.
×
×
  • Create New...